GMX

In an unfortunate turn of events, I was misled by this broker and lost a significant $4000 investment. Despite my urgent search for help, I found no peace until I came across S I M O N C H * C O M. They were able to collect my monies despite the fact that all hope appeared to be lost. Their extraordinary service and passion to assisting victims of fraudulent brokers distinguish them as actual industry saviors.

‼‼‼ do never trust GMX ‼ can't log in anymore and no one will help. They just say it's my problem and not theirs!
After using this platform over 20 years my whole existence is on the line ‼‼
Will now go to a lawyer 🤬

Tried to report that there was a wave of fraudulent spam coming from their domain. They demanded evidence, then blacklisted me so that I couldn't provide it. This company condones fraudulent uses and should be shut down.

I currently have an FTC complaint filed and will also contact the EU, since GMX is based out of Germany.

I was using this email account for my business. Suddenly I'm Blocked due to "irregular activity". I just use it to speak to customers etc. It's not my primary personal account. Doesn't get much traffic (unfortunately)... I clicked the button to send them a message, explaining that there must be some mistake. I explained what it said, next day got a message back saying:
"Dear GMX member,
We have forwarded your request to unblock your account to our security department and it was determined that the account in question will remain blocked.
Please note that this is a decision made by our abuse department and we do not have further information we can provide to you.
With kind regards,
GMX International Support"

WHAT?! Seriously?! No explination, no nothing, just a door slammed in my face. Now I have to edit my web site, contact customers, replace business cards...
WTH?

If I could give GMX less than one star, I would. My email account was blocked by GMX for no apparent reason 6 hours ago. I sent an email to 55 people and they think this is unusual activity. I have no way to speak or write to anyone to get any information. I don't know when my email will be reinstated. Just totally unacceptable.

Advertisements are active throughout the enter email reading process. The advertisements are highly sexual, degrading and targeted. Meaning that if you have strong Christian values. The ads will reflect the opposite in all areas that are unrelated to your interests. It's really odd and it seems though they are making a strong effort to insult you or convert you?

My account was hacked and the recovery email changed. The account is now used by hackers accessing other apps. I have been unsuccessfully trying to get customer service to respond and lock the account and help me recover access to my account. Apparently cyber security is not their priority. Please be warned, your account may not be safe and if you do get hacked, there won't be any support.

GMX has a log-out policy for a very short time.
User need to log in every 15 minutes, even when they are connected to the service.
This feature makes this email very annoying after a while.
Nobody wants to log in to an email numerous times a day.
AVOID GMX, that's my advice.

I get about 2-3 spam or phishing attempts from users with a gmx.net domain. All of them are obviously fraudulent but gmx couldn't care less. I have tried to alert them to these users literally sending these types of emails and they couldn't be bothered. I am now having to block the entire domain from our Exchange server.

GMX is a very poor e-mail service. Stay away from it! It is used for frauds and the company does nothing to stop it.
Criminals use my e-mail adress as contact adress over and over again when they register a new GMX e-mail adress. I have several times demanded that this bad company block people for using my e-mail adress as contact adress. It easy to do but this lazy company does nothing. Don't use GMX mail if you want to stay out of trouble.

I was a happy customer for 20 years gmx was my main mail account and had all my mails, infos and data in different mails in the archive. One day i just lost access to my account and no one at gmx can help me. I suspect they have deleted or lost my account and do not want to admit it.
I am to blame too of course, for puting all my eggs in one basket.

Quickly google "gmx account blocked" and see for yourself the countless people who have had this issue.

Been going for years and still not fixed.

They are unreliable and systematically block people's accounts for no reason. Often have to wait days, weeks, occasionally months for them to sort it IF they even sort it at all.

Customer support either goes silent or never gives you a straight answer as to why.

AVOID GMX if you value your email.

I used GMX for TEN YEARS, only to have them turn around and delete my accounts WITH NO WARNING!
My email was connected to my bank account, paypal, my business website EVERYTHING! GONE IN A PUFF OF SMOKE!

THIS IS AN AWFUL COMPANY.

My email address has been blocked without advice.
When I try to login it says "PLEASE TRY AGAIN! You've entered an invalid email address / password combination."
When I try to recover my password it says "The email address you entered doesn't exist, please check your entry."
When I try to register the same address (*******@gmx.com) it says "This choice of email address has already been assigned" and when I try to login.
And support says that they dont have the address in database and they dont help at all.

Very bad service, better the Google anyways.