GMX

Having tried several times to create a new GMX email account, and not getting anywhere as far as help from customer support, I give up. When entering my birthdate in the sign-up screen, in the proper format, I get an error message "minimum age must be 16 yrs old". I'm a grandmother, for pete's sake! After reading of all the issues with them, maybe it's a good thing I can't sign up. I would hate to be blocked from retrieving my email for no reason. I think I'll look elsewhere.

I will give them 3 stars simply because they have a connected similar service, called Mail.com that is my primary Email now for then past 4 years, but they seem to have a bad reputation with some web entities, for apparently being used often for fraudulent misuse...
It seems that in some rarer cases, you will not be allowed to use an Email address that is from GMX / Mail.com to setup a new account with them.
So, be careful if you decide to make this your main Email service provider, it seems they are abused by scam artists / misanthropes online too often!

I liked GMX because it was a short name being just three letters.
While the service is mostly reliable I must list the following downfalls:
1) When you log in you have to press an additional button to go to your inbox, which is unnecessary.
2) If you email anyone who has no emailed you first, there is about a 90% chance your email will go to the spam folder.
3) GMX may block you from accessing your own account. I received the following message when I signed in: "Dear GMX member, our system has detected irregular activity related to your account. As a precautionary measure, we have blocked your account." After contacting customer service and 24 hours having passed I received no remedy, and based on the reviews of others who experienced the same I probably never will, but will edit this if I ever do.
I cannot recommend this service if for the above issue alone. I cannot even access important emails that are now stuck in my blocked account.

I have used this email account for years and have never had any problems
I like the ‘save' option while writing an email
Prevents losing what you wrote before hitting send
Puts it safely into the draft folder
If you somehow accidentally delete it

I have been using GMX email for several years to run a support group. Mostly it worked fine but there were problems on the way such as drafts getting garbled. Now they have blocked my account for no explained reason. All enquiries are met with a plain refusal to explain themselves. So I am left unable to manage communications to my group. I presume this can happen at any time with them so don't build anything on GMX they is serious and needed on a day to day basis. In fact just avoid them and go elsewhere which is what I have to do.

A big 0 stars for this messed up site. Three times I've signed up, done all the required security questions, etc. And written down my customer#, password and so on, no oversight on my part; and 3 times I've been stopped signing in by a prompt that comes up, "our system has detected irregular activity related to your account. As a precautionary measure we have blocked your account. To regain access, please contact our Customer support."
After requiring the security question and answer, I'd think they could just ask me my security question! This site sucks!

Opened an account a few weeks ago... logged on today (7 July) to see it had been blocked due to "irregular activity",

Filed a ticket and within seconds got an automated reply saying "We have detected abuse and have blocked your account",

Replying to them and asking them to expand on this "abuse" got no response and contacting them via their website got me "You've already filed a ticket which has been closed as resolved and so this will be closed too" (This was anything BUT resolved!),

In short an absolutely awful service - don't bother wasting your time registering!, Use the more well known providers instead!.

Every time I check my inbox I have multiple fake job offers from con artist and scammers emailing me. I don't know how the hell these losers are getting my email. I have contacted GMX customer service several times to resolve this annoying issue but they have never been professional enough to rectify the situation. It's almost like they're condoning the behavior of the pathetic a!# holes that target innocent people to try to phish for information. I absolutely have no respect for GMX or they're faithful scammers and con artist they call customers. F all of them

I see that I'm not the only one they've blocked for no reason. I think my mistake was when I forwarded an email to three whole addresses while reporting a phishing incident. The form shown in the picture does not work. My emails to their support team have had no effect thus far, so I'm forced to change the email address associated with important accounts to make sure that I don't miss important messages. My pen pal will be sad to never receive a reply. GMX is excrement for this.

They have blocked me from my email. I have sent many many inquiries for assistance in getting it where I can login again... this has been going on for 3 months or more. How do you get a response from their so called "direct support"?