GMX

I just wanted to check out the reviews of gmx cause I became suspicious when I was contacted by people with gmx.us email extensions. And anytime I emailed to those emails I would receive a undeliverable error to everyone of them. And after reading all of these reviews, I understand why I was not able to contact anyone with this email extension. Wow, they do need to band gmx from the web. Why even bother using them when you can use Yahoo and Google; both of which I've used successfully since 1999.

I had other accounts linked to this one and one good day I could not access to the emails even though the password was correctly entered and recognized. When I asked their client service to cancel the account or fix it they insisted it was my fault for not updating the flash. I updated it and the problem has continued. Now I have my emails derived to an account I cannot access. Isn´t this spooky? Yes, it is also a total lack of professionalism and decency. As far as I am concerned they should be closed down and banned from the web.

My e mails to my wife were returned as undeliverable. She contacted them from another e mail address and this is what she received back,

Dear GMX.com Member,
We have forwarded your request to unblock your account to our security department and it was determined that the account in question will remain blocked.

Please note that this is a decision made by our abuse department and we do not have further information we can provide to you.

With kind regards,
GMX International Support

Absolute rubbish as the only people she e mails are family members

I just tried with my name krupal and provide mobile, email id but I was not able to login as it mention account blocked and This what i got repose from them
Dear mail.com Member,

We have forwarded your request to unblock your account to our security department and it was determined that the account in question will remain blocked.

Please note that this is a decision made by our abuse department and we do not have further information we can provide to you.

With kind regards,
Your mail.com Support Team

I found this website on some article, suggesting that you don't need to enter any mobile number or another e-mail account. I was impressed. I used this website for a few years, for situations where you need a temporary account (although I didn't misused this feature). I worked great, until a few months ago when one account I had recently made was blocked. But I was fine with that.
Now I made another account, for some important work. And within a day, the account was blocked due to "irregular activity". I contacted their support staff as recommended. But the account was not unlocked. They said they forwarded my request to unblock my account, to their security department, but the account can not be unblocked and they cannot provide any further information.
Really bad service. I better find some other email provider.

I signed up and found my account blocked within hours. I tried to get their help, and they did actually respond, but the message only said that security will continue to block the account. No explanation. I signed up a second time with a slightly different sign-on and got into my email. I tried to keep it open but couldn't receive anything. Ended up refreshing (not possible), lost the connection and, when I tried to sign back in, (you guessed it) blocked. I'm not sure what their game is but, the email is worthless if you can't access it. Glad it was free.

When I tried to set up an email account, I had to go thru this ridiculous verification of a picture -- over and over -- like 6 times and then I gave up -- although I got it right the first time. It seems like management wants to play games with people to require to do this. Once you click on the correct pictures, it should be accepted and the process should move on but it does not. It seems management wants to play games and will keep putting more pictures to click, as if they're playing games, annoying and harassing you. I would stay clear of this email server.

Something very scandalous about this not quite sure never heard of the company tried to set up an account was granted an account and within minutes the account was closed for unknown reasons contacted the company They can't give any good justifiable reasons as to why they canceled my account within a minute of opening never been with them before never heard of them before. Pretty much seem like they just took my information and ran. I really wish I would have not done it. Lord knows where my information just went. I would run if I were you just too many red flags. As I said too strange I've never had an account with this company nor have I ever heard of them prior to this.

Nice front end access to email but there is nothing behind this company, its a shop window. You WILL lose email, contacts, have missing sent and received items and its common to be kicked out of the service and not allowed access again. Customer service is just a web based form with one line negative responses every 48 hours.
Be warned STAY AWAY if you value your information

I've made the mistake of creating 2 accounts on this platform... And having them linked to important other websites (bank account, etc...). After non using them for a while, they got deleted. I was ok with that (even if i don't understand GMX doing that... For instance, my hotmail account is 17 years old and i've been able to connect to it even with years of inactivity!)
But after contacting the customer service, they are unable to reactivate my adresses, and i'm not able to create again one with the same username. The adresses are both non existant/deleted AND blocked to be used again. They told me it's normal and they can't do nothing about it.
Very bad! I hope to be able to get back the other accounts i linked with these...
Never a mail with GMX again! :(

Hi All,
I used GMX email account during last few years '*******@gmx.de' and GMX provides few media services with specific costs.
They started few services on my email account and sent a mail, if I want to cancel these services then I need to inform them within 2 weeks and email communication was in German.
Unfortunately I am not a German speaker.
Now I received below letter (second time) from a legal firm to pay for services, even though I havent used any service.
When I called the legal firm, they said, I havent cancelled these services with two weeks so I need to pay now.
When I received similar kind of letter first time, I have sent an email and asked for information, but they havent replied to my email.
Now they have added penalty with the existing amount and sent another letter

They are using "PTR resource record (PTR-RR) test" for receiving e-mails. If your sender has e-mail account on server with badly configured PTR-RR you will never receive this e-mail on gmx account. If you send first e-mail with question to unknown person you will never receive answer and you will be thinking that this person is ignoring you. And the best thing: With any other e-mail provider there's no problem with badly configured PTR-RR, you will receive e-mail.
Effect: You can't rely on gmx account. And technical support can't see problem. They are proud that they have good security policy. I wish them keep it up :)

I've used gmx.com for several years now. Look--the basic e-mail service is very good, spam is well-managed. However, they keep making changes which have made the service annoying and cumbersome. For example, now, advertising strips are inserted within the inbox message list. (I always click on them and select "Ad was inappropriate".) The prime responsibility of an e-mail service is to keep spam and advertising OUT of our inboxes! They also put up this stupid consent page before you can log in. No one reads it--just click and get at your messages. Also, a "are you sure you want to leave" panel is put up when trying to log in. Very bad: GMX also hijacks any URLs in your e-mails and inserts its own prefix, presumably to spy on your sharing of links. Not acceptable.