Used to allow resetting password via form. Takes 1 minute. Removed this feature in favour of making you contact customer support and wait for a reply several days just to be required to reply back and forth several times over several days. Time taken to reset password? A month. Incredibly anti-userfiendly. Also forces you to make 2nd email account to contact support. What's the point in contacting them then if you just made a new account for it?
I've used this email service for about a year now. I used to use YAHOO but hated their politics so I stopped wanting to give them money. I signed up for an account (made sure my password was very secure) and configured Outlook to pull/push my emails from GMX.com.
If you are not sure if your password is crackable go here and type it in. It will tell you how long a crack program would take to crack it.
https://random-ize.com/how-long-to-hack-pass/
I've never had a problem with it since. It just works, and it's free. If you used O365 you see no ads either!
Join GMX.com and couldn't log in. The next day was all good. The thrid day, I found myself block. I can see why they have 13 Million users, But only a few hundred can actually use there account. Between being block, and suspended, I wonder how many have signed up several times. No me,,, goodby GMX
I have had GMX account for almost two years. It is unremarkable in every way - It works just as it should. I have no complaints or negative commnets to make. So many bad reviews, but for me it is a gem of a service. I use it with andriod, with thunderbird and I log in direct. All works just as it should do and always has done. I log in from all over the world, no trouble.
I have been testing GMX e-mail over time, and have found it to be a positive experience. The e-mail supports SSL and for added protection, I recommend the Firefox extension HTTPS Everywhere.
GMX has 2GB free storage that works in a similar way to Dropbox. In addition to this, GMX has a built in antivirus scanner that will go through all your emails to make sure you're not harmed from malicious scripts. I am however giving this website three stars because after looking at their Facebook page, their was many complaints. For example, complaints of people losing accounts, or not being able to access them. But from my personal experience - it was positive.
The worst of the worst! You can't get your account information so if you forget your username or password you can forget about ever getting that back. Customer service is a JOKE! There's no possible way so if this is what you have for your social media accounts you can kiss those goodbye too! This is the worst not to mention if you arent checking your email every single day they close your account and there is no way for you to reopen it!
I write this note to contradict the almost unanimously negative comments.
I have used GMX for at least TEN years and have never found any problem with it.
Just because some dimwit manages to shut them down for a day or so is NO REASON to badmouth them for protecting your privacy!
Give me and them a break and go crawl into you hole and be quiet.
Yea! GMX.
Apparently this is a growing problem with GMX they were quick in responding but simply told me I was blocked for irregular activity by their security team and they could not give me further information, not sure how legal all this is but it's definitely bull $#*!
Blocked my account saying because of abuse. But as I only use this account for my banking email and have only emailed my bank through it, I can't see were the abuse came from, I have asked for more information but they can't even be bothered to get back to me. I hab to take a day of work to sort out my bank as it's were my Tenant pay in there rent.
If you're thinking of opening a gmx account DON'T BOTHER.
Have to give 1 star to upload the review. If I could do it with no stars I would.
I registered a new email account just yesterday and within 24 hours found
Myself locked out and presumably blocked, for no apparent reason!... but, after
Reading similar experiences of others on here I'm somewhat (ironically) relieved
To learn that I am not alone... why outfits like GMX behave in such an
Unnecessary, spiteful, vindictive manner is a mystery, but have to wonder if
It's their way of getting back at us for them losing the war!... "I mentioned
It once, but think I got away with it";)
I've done with my brief contact
With incompetent GMX, already created a new email account with G Mail (not my
First choice) but, it'll do for now :)
I am blocked for the seventh time, no reasons given, NEVER A REASON. Now I don't have access to my personal contacts, and have been advised that my account will remain blocked. I suggest all who require dependable E-mail service avoid GMX.
True rating if possible would be Minus 100
Absolutely horrible! They are paranoiac, as most Europeans are! They blocked me for no reasons and now I can't have my emails. Ok I am importing them from GMAIL but I received a huge amount of Junk I didn't even know I had! If I want to send mail to myself, they block the email, and now I can't even open their website on my browser. I have blue prints like texts and I clic on the login, and then I can't enter the box nor click on my mouse! They have grayed the box so I can't even enter my email address of password! I have very important mail and I have to do very important work! They messed up one week of my life for no reasons!
GMX offers great features including unlimited storage and best of all, the ability to create white list and have some control over your spam filter. I set up my account and things seemed to be going well. I'm just an average person, sending personal emails. A few of my recipients occasionally bounced my messages back as suspected spam but generally things seemed great until suddenly, one morning my account was blocked for suspicious activity. Contacted GMX online support and they responded that my account is shut down due to abuse! $(*%(*&! I wasn't doing mass email or even forwarding stupid jokes to people, and they weren't sending any crap to me. Because I used IMAP, all of my saved messages, contact lists, etc are in lockdown and I have no way to acces any of it. GMX has no phone # and they are now unresponsive to my requests for help. If you won't give me any warning or let me know what the "abuse" is they are accusing of, then at least et me get my stuff back. Jerks.
Within a week of signing up the account was blocked with no rhyme or reason. I can not get an answer from support. Significant waste of time. Avoid GMX.
They have deleted my account of 7 years only because i havent used it for a few months!
All my old emails and data are gone!
Avoid this terrible website at all costs
Hello, 2 days gmx has blocked my account. Taking away informations from my lawyers, my facebook and other medical information.iT can damage ongoing lawsuits i am dealing with. What to do?
THE WORST SERVICE EVER I AM GOING TO LET EVERYONE KNOW INCLUDING ALL AGENCIES THAT CONTROL THE INTERNET. IT IS A SCAM... DO NOT RETURN CALLS, OR ANSWER CHATS AND MY EMAIL ACCOUNT SEEMS TO BE SABOTAGED. 1&1 OUT OF GERMANY OWNS THIS COMPANY... STOP GLOBAL BUSINESS. IT IS RUINING AMERICA... I HAVE CALLED MAIL.COM, WHO IS ALSO OWNED BY 1&1 THEY HAVE GIVEN ME ALL "WRONG NUMBERS'... DO NOT DO BUSINESS WITH A GLOBAL COMPANY... IT IS BAD FOR AMERICA AND AMERICANS. KEEP OUR BUSINESS HERE IN AMERICA WHERE WE CAN GET SERVICE. USE YOUR HEADS PEOPLE!
First of all, I believe these people work under Gmail. I can't stand
Google, and went flying into the hands of these fools. Furthermore,
I can't log out enough for these people. Even if I don't they will. Theres always a notice warning that I didn't log out. It makes me feels like am bothering them. I had to sign in each and every time. When I paste something it has to go through this screen box. The straw that broke the camel's back was went I was browsing and came back and they log me out automatically. I don't know what they have to prove. But I hate too much security. I know by now, not to send my credit card number through any email. It feels like prison using there interface. Matter of fact, I feel uncomfortable being associated with this paranoid company. They make me believe the first sign of security breech and they are going to panic. So, I am going to somewhere else and leave this one alone. I notice that mail.com is the exact same interfere so I immediately closed this account a few minutes after being accepted.
At march 1 i got a sms from tel. ************** it is writing that... congratutions, your mobile number has won you the sum of 950,000.00 in our freelottopromo ref-FLP14, to claim *******@GMX.COM with your full names and no. This is a scam! Because my husband got the same message on the same day. I think i have to meet a loyer. So please be careful.
I have used GMX for years with no problems at all. It has been easy to use. On Monday I was blocked with a message that said "our system has detected irregular activity related to your account. As a precautionary measure we have blocked your account". I emailed their support and asked how we could resolve this as I am going through a divorce and have many important emails there. The response I got this morning said that it was "determined that the account in question will remain blocked." They also said "Please note that this decision made by our abuse department and we do not have further information we can provide to you". So I it will "remain blocked". How long? Forever? I have sent this response back but an not hopeful that I will ever gain access again. I am not into porn or anything illegal so unless someone accessed my account overnight and did something illegal there should be no reason for my account to be blocked. I am very unhappy. Does anyone have any experience with Zoho mail? I am now looking for a new email provider...
GMX has a rating of 1.4 stars from 202 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GMX most frequently mention email account, customer service and irregular activity. GMX ranks 150th among Email sites.