I love these sunglasses. I ordered the frame in regular RX and Rx Sunglasses. I have never owned Rx sunglasses before and these do not disappoint. Very lightweight. Very on trend and easy to wear.
I absolutely LOVE these glasses! Been looking for the perfect clear pair for a while and this one is really something special!
Thank you for your support & review.
I've been using GlassesShop for affordable glasses for years. I have never been let dow. They have beautiful styles and a range of different lenses for a reasonable price. I love it and refer all my friends to this site for quick and cheap glasses.
Thank you for your review, and for being a loyal customer of Glassesshop!
I ordered prescription progressive lenses with the "Transitions" package - the intent was to have glasses that would protect my eyes from sun when outside. But the "transitions" does almost NOTHING, for an additional almost $200. Like, maybe 5% on a scale of 1 - 100. I have seen other people's transitions-type lenses actually become sunglasses. These did not.
And their return policy is BS. You can get HALF what you paid back --> minus shipping the old ones back, and minus what you paid in shipping the first time. So, you essentially get nothing back.
Or, you can get 100% back if you choose replacements. But you have to pay shipping and of course, no discounts this time. But without getting the useless "Transitions", I would have to buy 3 or 4 pairs of glasses to make up the cost. Who needs four pairs of the exact same prescription?
I was on hold for nearly an hour before I hung up. No way to actually contact a person.
Dear QM,
Sorry for the inconvenience.
Our customer service has already sent an email to you, please check out your mailbox or spam folder later.
Thank you so much for your patience.
I really liked my glasses. They Rx seemed good and the fit was great. I started noticing spots that would
Not come off. I only cleaned with mild hand soap. I contacted customer service and was told the coating was damaged and offered a new pair for at half cost. I then inspected my other 3 pair and they all had the same problem. In this case you get what you pay for. I would be very careful ordering from here.
Thank you for your comment. We sincerely apologize that we did not bring you a pleasant shopping experience with us. One of our agents will reach out to you promptly through email and provide you with our prompt solution. You may please check and feedback to us at your earliest convenience. Much appreciate your support on this matter.
I can't express how much I love these glasses! They are absolutely beautiful and fit me perfectly. They are very lightweight yet sturdy. I've received compliments from the moment I started wearing them. I will definitely be buying more.
Thank you for your review, we are grateful to have you as our customer!
Contacted Glassesshop after ordering my pair of sunglasses that only lasted 5 months with minimal use they started bubbling and i was being nice contacting them to see if they would help me out to continue buying glasses from them and they wouldn't budge with there 30 day warranty garbage when all they make is not good quality for higher pricing. Going to take my business back to Costa del mar where they always had treat me right with proper warranty and customer service.
Thank you for the review. We apologize for the inconvenience that may have caused you, but may we have your order number so we can further look into the issue for you? We hope for your understanding on this matter.
Perfect sunglasses! They are exactly as pictured. I think the frame size is perfect. They have a stylish yet casual look to them. Just hope the glasses case would be better next time.
Thank you for your support & review.
I had a great experience buying glasses from here. I will for sure buy more glasses. I had a discount code and wanted to take advantage of them. Once I placed my order I didn't even wait 1 week. It was a fast and pleasant purchase and the frames are perfect for and great quality for me. It's sad to see so many low reviews but I really love their product and customer service.
First issue I had was they put my order on hold for days without sending me an email or notification that my order was on hold due to the prescription. Second, I paid $25.00 at check out to have my shipping expedited and when the UPS came to my door they said they could not give me the package unless I paid the $25.00 to receive it. I have an invoice that shows I paid the shipping at the time of check out. I contacted support through email and chat. No response from email and in chat they said they will contact me within 24-48 hours. When UPS says they will only attempt to deliver it again the next day. I've called there customer service number all day and have been on hold for hours just to get a voice mail to leave a message. Don't buy your glasses here! Terrible customer service and unreliable.
Dear cindy,
Sorry for the inconvenience.
Our customer service will look into your issue, please check out your mailbox or spam folder later.
Thank you so much for your patience.
I'm very pleased with these, my first pair. The prescription is right on, credit to me also, I guess. I expected the fit to be a little off because I think I have one ear higher than the other, but I can live with it. All in all, I'm delighted, and thank you so much.
Having options for my eyewear can get expensive. Since I found glassesshop I've been steadily creating my collection without destroying my finances. These are not brand but they are and feel just as good. Lenses are good too, they could soften their edges though so they're not so thick and visible.
I am editing my previous glowing review to 1 star. They block people instead of talking to them about any issues. My script was wrong and when I said that they decided to stop doing business with me. The multitude of 1 star reviews speak for themselves. The glasses were always nice and I never had blurred vision or anything with the script but they were in fact not the prescription that I requested.
Dear Haleigh,
Thank you for your support.
Wish you a happy new year!
The frames fit and the progressive lenses where super cheap. Thank you from another happy customer. Hope delivery will be smoother next time.
Thank you for your support & review.
Let me add myself to the list of people who despise this company. Hands-down the worst buying experience, longest wait, and lowest-grade customer service I've ever dealt with. Pay a little extra and go with Coastal.com or Warby Parker. Just terrible.
I have received tons of compliments on them already. Loved these too thin and light weight fit perfectly. Seeing everyone's reviews really help make it easy to choose a pair of glasses especially with the photos attached. You get what you see! They fit perfect. Definitely recommend.
Dear Junko,
Thank you for your support!
We will try to do better.
Since I've been doing school remote this year, I decided to order blue light glasses. I normally stare at a screen for 8+ hours and this definitely relieved eye strain, honestly, my eyes don't get irritated at all when I'm wearing the glasses. Great product, especially with the price being so affordable.
Dear Melanie,
Thank you so much for your support and review!
We will try to do better in the future.
It has been over a month! Since my order. I called customer service and they dot even know what's going on. There management is email only?. They prompted to tell me about a delay and they said it's "Overstock" now I worked in retail if an item is overstock there should be an abundance left over? Right I'm not dumb buyer beware if your glasses should take more then two weeks go some where else.
Dear Francisco,
We are sorry that we have failed to let you have a pleasant shopping experience.
Your order has been cancelled now and we will complete the refund ASAP.
Sorry again.
Always a 5 stars product. I'm a repeat customer. I really like Glassesshop sunglasses because they are sturdy, fashionable, cool, well made, and great quality. I get a lot of compliments every time I wear them. The mirror ones are my favorite. Good sun protection. I'll keep buying more for sure.
Dear Gertrude,
Thank you so much for your support and review!
Have a great weekend.
I constantly buy glasses offline so I dubbed myself a pro at it.
Stumbled upon GlassesShop & figured I HAD to try them. So glad I did. They have a very impressive selection, something for everyone I feel. Phenomenal prices too, I like that there's usually a sale going on but even if not it's still super fair.
Size is accurate. Totally comfy. My prescription looks great!
It took exactly 15 days to arrive at my house after I placed my order. Considering they made just for me & add on shipping time that really isn't so bad.
I cannot wait to order again!
Order #*******151
Answer: Package shipped from China and did not find them trustworthy. Returns not easy and bad customer service. Product quality was also very very cheap
Answer: Also, you could email us with your order number at: service@glassesshop.com, we will further assist you.
Answer: Standard shipping can take 2 to 2 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame. Expedited shipping can take 1 to 1 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame.
Answer: Because of Covid, I paid $25 for expedited shipping. Unbelievably I received a tracking shipping number in the morning and received my glasses that night!
Answer: This company offers horrible customer support. There are many more companies out there who actually provide customer service. Their return policy is deceiving. The return policy is misleading first stating 90 days then telling you to read below. Now it is only 14 days and only 50%.
Answer: Mine took over a month. Had to ask where they were several time as they don't keep you posted
Answer: I received mine. Progressive space is nauseating and color change is sunlight is nonexistent. I was suppose to have both. Poor glasses
Answer: Are you selecting from the First Pair Free tab on the homepage? If you have pay attention to the fees associated with your lens package. If all is standard there is no extra charge.
GlassesShop has a rating of 3.8 stars from 442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlassesShop most frequently mention good quality, many compliments and eye doctor. GlassesShop ranks 14th among Eyeglasses sites.
Thank you for your review, we are so glad you gave us a try!