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GlassesShop

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Japan
1 review
1 helpful vote
Follow Daphne G.
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Although they're a little tight I believe that was on me, they did get here on time in the end and the quality and price is well worth.

Date of experience: April 1, 2018
Saudi Arabia
1 review
0 helpful votes
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Order # *******151
February 11, 2021

I received my first order from them, and in fact the site was very great service, product quality and fast delivery of the order on time, Thank you

Date of experience: February 9, 2021
Glasses S. GlassesShop Rep
over a year old

Dear Sondus,
Thank you so much for your support and review!
Have a great weekend.

Michigan
1 review
0 helpful votes
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5th order
March 17, 2021
Updated review

Glassesshop... what can I say? I love this shop. The overall shopping experience is amazing. They've always gotten my prescription right each time. I was able to snag some lightweight frames that look gorgeous on me. Especially in champagne color. Wait time is usually 2 weeks for me when I purchase single vision lenses but it takes longer for blue block and other special coatings. I usually get the free index because my prescription isn't too high. The higher your prescription the higher index you'll have to choose which will cost more. They will recommend the proper index for you based on your prescription. That step is important because if you choose a low index when you should choose a higher one then your lenses will probably be very thick and sticking out of the frame. No one wants that. Anti reflection is definitely a must. The lenses will be clearer than reflective ones. You also won't get that harsh reflection of the light in your glasses when you take pictures(the frame at the bottom on the photo included doesn't have anti reflective coating but the ones above it does. You can tell the difference) PD or pupillary distance is also important. The best thing to do is call your optometrist and ask them for that. If that's not possible there are many sites that teach you how to measure it yourself. Please make sure to double check all of your info before check out because glassesshop is very limited in their response time. They are taking steps to boost their customer service but as for now just make sure that everything is to your satisfaction before ordering. Be sure to check out their deals before placing an order because you definitely don't want to miss out on any coupon codes. They have an ongoing bogo deal so check that out to get more for your buck. They have a referral program where you'll get an incentive for each person you refer plus a points program. Check it out.

Date of experience: March 17, 2021
Glasses S. GlassesShop Rep
over a year old

Dear Mo,
Thank you so much for your support and review!
We will try to do better in the future.


Second purchase
January 20, 2021
Previous review

My second purchase went just as smooth as the first. I used their BOGO promo and got 2 pair of gorgeous glasses. Check out their deals.

Date of experience: January 18, 2021
Minnesota
1 review
0 helpful votes
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Worth the money
June 22, 2021

OMG SO FREAKIN CUTE! I love to style them for my Instagram pictures and they look so cool! I love the blue light it has on the lens. Definitely worth the money

Date of experience: June 21, 2021
Glasses S. GlassesShop Rep
over a year old

Dear Deborah,
Thank you so much for your support and review!
Have a nice day.

Japan
1 review
1 helpful vote
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Most Awesome
June 22, 2017

My prescription sunglasses arrived in good order. The customer service agents were probably the best part of the process. They were great.

Date of experience: June 22, 2017
South Carolina
1 review
0 helpful votes
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We are extremely happy with the first free pair of glasses my husband got! They are great quality, very fashionable & look awesome on! Very happy. :)

Date of experience: April 9, 2015
Florida
1 review
0 helpful votes
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I'm in love
January 25, 2021

I'm in love with my glasses. I don't only have 1, I have 6. Great material and great quality, I recommend it to everyone.

Date of experience: January 25, 2021
Glasses S. GlassesShop Rep
over a year old

Dear Franciele,
Thank you for your support.
Wish you a happy new year!

New York
1 review
0 helpful votes
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GOOD
January 13, 2023

Second pair from this site and I freaking love em. I love the fit, I love the color. I've gotten so many compliments on them, and they fit perfectly!

Date of experience: January 13, 2023
Glasses S. GlassesShop Rep
over a year old

Dear Leanne,
Thank you so much for your support and review!
Have a nice day.

Texas
1 review
0 helpful votes
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Fast glasses
December 27, 2023

Fast shipping, clarity with prescription. Had a problem twice and they fixed. Appreciate it, will be buying from them again!

Date of experience: December 27, 2023
Glasses S. GlassesShop Rep
over a year old

Thank you for your review. We sincerely apologize for the inconvenience that may have caused you. One of our agents will reach out to you through email or phone soon and help resolve the issue for you. Will you please recheck and feedback to us as soon as possible? Much appreciate your understanding on this matter.

Japan
1 review
0 helpful votes
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I bought these for my sister and she loves the new look. I am going to order a second pair in a different color for her.

Date of experience: November 28, 2017
California
1 review
0 helpful votes
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So glad i decided to get these, i love them, they are reasonably priced, sturdy, and you would never know i paid under 20.00 for them!

Date of experience: May 9, 2021
Glasses S. GlassesShop Rep
over a year old

Dear Emily,
Thank you so much for your support and review!
We will try to do better in the future.

New Jersey
1 review
1 helpful vote
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Glasses lost in mail
December 6, 2022

Glasses lost in the mail. Glassesshop sent me another pair add no charge. They worked to make it right. Problem was with USPS.

Date of experience: December 6, 2022
Glasses S. GlassesShop Rep
over a year old

Dear Larry,
Sorry for the inconvenience.
Our customer service will look into your issue, please check out your mailbox or spam folder later.
Thank you so much for your patience.

Hong Kong
1 review
0 helpful votes
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Frames and lenses were great, prescription amazing, packaging very nice. Overall a fantastic experience.

Date of experience: November 20, 2018
Japan
1 review
0 helpful votes
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I purchased these about two weeks ago. Very happy with price vs look and I love these glasses. They fit ok.

Date of experience: April 25, 2019
Florida
1 review
0 helpful votes
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Love it
June 20, 2021

Great style, good size lenses. Comfortable glasses. I bought 3 different pairs and style and this is my favorite by far.

Date of experience: June 20, 2021
Glasses S. GlassesShop Rep
over a year old

Dear Gloria,
Thank you so much for your support and review!
Have a nice day.

Belgium
1 review
0 helpful votes
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Arnaque
December 20, 2018

ATTENTION ce site n'est pas de l'arnaque? J'ai commandé depuis la Belgique deux paires de lunettes, une pour ma correction en myopie, et un accessoire antidérapant et je reçois une paire de lunettes en plastique bizarre que je n'ai pas commandé et qui ne ressemble à rien, n'apparaît pas sur leur site et vient d'un particulier de Chine. Je viens de leur écrire, ce n'est pas sérieux? Qu'il me rembourse mon argent ce n'est pas normal.
WARNING this site is not a scam? I ordered from Belgium two pairs of glasses, one for my myopia correction, and a non-slip accessory and I get a pair of weird plastic glasses that I did not order and which looks like nothing, does not appear not on their site and comes from a particular China. I just write to them, it's not serious? That he refunds my money is not normal

Date of experience: December 20, 2018
Alaska
1 review
0 helpful votes
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Excellent
April 28, 2021

I love these glasses. They fit my face perfectly and were a much better quality than I was expecting. I will definitely purchase these again

Date of experience: April 27, 2021
Glasses S. GlassesShop Rep
over a year old

Dear Louise,
Thank you so much for your support and review!
We will try to do better in the future.

Hong Kong
1 review
0 helpful votes
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The best
September 21, 2017

Ordered these Friday and got them Thursday. The quality of the glasses are amazing and they fit perfectly. I will be shopping with them again.

Date of experience: September 21, 2017
Texas
1 review
0 helpful votes
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Extremely poor quality lenses
November 9, 2023

*Update* GlassesShop did reach out and offer a full refund for my order and did not require I return the glasses I received. I honestly would have preferred to return the glasses, but they do not offer prepaid shipping labels to return, so I would have had to pay out of pocket. I had to leave a review here and file a complaint on BBB to get this refund, so I am only giving them 1 extra star, but it is worth noting that they will do the right thing when push comes to shove.
I normally do my research before buying from a new company, and I'm paying for my lack of due dilligence now. I sent an email to their customer service earlier, but judging by the reviews on this website, I won't get a satisfactory solution without posting here.
I ordered 2 sets of glasses and both sets are useless to me. First, the lenses are WAY thicker than they should be if the 1.67 high-index lenses were used, which is what I selected and paid for. I have other glasses of a similar size and shape that also use 1.67 and the difference is striking in the thickness of the lenses. In fact, one set I ordered from GlassesShop is a good bit smaller than my other pairs, so by GlassesShop's own admission in other responses, the thickness of the lens should be less than the larger frames, right? Well, that is not the reality of what I received. On the larger pair the lens is actually wavy on the edges, which I have never seen before, and is definitely not correct.
I have a very high prescription, which is why I always pay for at least 1.67 high-index lenses. The lenses in the glasses I received cause vision distortion in the entire lens except the exact middle, rendering them useless to me. The distortion is extreme, where anything outside of the exact center of the lens immediately becomes blurry and stretched.I am very disappointed in what I received and would like a full refund, as I have no confidence at all that GlassesShop will be able to successfully create glasses lenses with my prescription.
I am more than happy to return the glasses to GlassesShop if I am sent a prepaid shipping label. My order number is *******161.

+1
Date of experience: November 9, 2023
Glasses S. GlassesShop Rep
over a year old

Thank you for your review. We sincerely apologize that we did not bring you a pleasant shopping experience with us. One of our agents will reach out to you through email and help resolve the issue for you. Please check and feedback to us as soon as possible. Hope for your understanding on this matter.

California
1 review
0 helpful votes
Follow Claudine F.
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I really liked the color and the way that style of frame looked on my face. The price was reasonable.

Date of experience: March 19, 2017

Overview

GlassesShop has a rating of 3.8 stars from 442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlassesShop most frequently mention good quality, many compliments and eye doctor. GlassesShop ranks 14th among Eyeglasses sites.

service
125
value
124
shipping
127
returns
62
quality
121
This company responds to reviews on average within 10 days