Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 6th among Hotels sites.
I tried many times to book and failed. But you have helped me to do it faster thanks.
I tried many times to book and failed. But you have helped me to do it faster thanks.
Great site, easy to use and got my confirmation from the hotel almost immediately
Jasmin,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was so easy and quick I mean straight to the point and in less than 5min my room is booked.
Allan,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Great app. Low prices overall Great service. I couldn't ask for a better way to book my vacation stay!
Hi Shadai,
Glad we can save you some money! Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
The very best site for booking the hotels! One can book the very good hotels for much cheaper price than other sites.
Hi Irina, Glad we can save you some money! Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
The very best site for booking the hotels!
Easy and quick. I had to use work email because I guess I had used your site again with personal email. Did not know password. That was the only pain.
Stuart, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
I am in Europe from the U.S. The prices listed are very competitive and the site is easy to use! I will use this site again in the future!
Lucette, Thank you for the feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Cheap prices for nice hotels, booking is super easy and quick.
Hi Delia,
Glad we can save you some money! Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
I reserve hotel very good yes. I'm typing words now on random to finish word count.
Kevin, Thank you for the feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Last minute booking and we found it for a great price
Quenita, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was on the site and cheaper than I normally pay for the roo.
Debra,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
1- I wanna to confirm which time check in and which time check out
2-And my booking was deluxe with pool view and your confirmation didn't mention pool view so that made me confusing
Hello Abdelkhalek, Please contact our service team at customercare@getaroom.com.
Sincerely,
Getaroom
Fast easy and efficient. I will use the website again.
Kathy,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Fast easy and efficient. I will use the website again.
Tried other hotels and would not book that far out for some reason. You folks did
So easy to navigate and pay. Good information about the site and room details.
Diane,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very easy booking experience with step by step instructions.
Jose,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Convenient & simple. They provided the information I needed & an easy way to book my hotel.
Alex, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was very easy and friendly. I got what I wanted without any hassle
Wajeeh, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Absolutely satisfied with how easy it was to book. Glad I didn't necessarily have to create a member account to book.
Absolutely satisfied with how easy it was to book
Simple process. They had the lowest price 4 room & it was easy 2 get set up.
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Dipuo,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom