A lots of site or app only take visacard, mastercard or amer-express card, good to have a site or app to let me paid with discover card
We will have to wait till we get to the hotel, hopefully everything will be goodand we will let you know.
Best price available. I wouldnt hesitate to use this site again. I will recommend this site to others.
What a horrible company to do buisness with. Tottaly unexceptable how they passed the buck when dealing with my issues. Do not use getaroom
Terrible experience I did not know I was using but will ensure I never use again overcharged by huge amount
Good service. Booked hotel room near CDG Paris from Transit airport. Got a decent rate. No problems at all.
Relaxing paradise short drive from O town. Food, beaches are wonderful. Condo was nice size, up to date. Lovely decor
Great! Easy! Convenient! Cheap! Wonderful! The process couldn't have been any easier or smoother. Thank you!
This was extremely easy to book and offered a fabulous price for our 3 night stay in Vancouver. Couldn't have been any easier
Worked great.we needed a last minute room and found qetaroom online. They had the best price offered.
Douglas,
Thank you for the great feedback and the service opportunity!
Best Regards,
Getaroom
Hi,
I booked a room last night before my trip to Ottawa in Canada. The website gave me a currency selection to Canadian dollors which I paid for. The first confirmation came without showing the currency and 2 hours later, the second confirmatin was sent, showing the getaroom.com charged me not only with US dollars, but charged me a hidden fee of Delta airline which I never travelled with.
The hotel room was not even booked for me and at the time of checking in, my information was not on the system. The check-in guy told me that the room I got charged for was double-booked!
I gave a call to the company and nobody seemed like to care and they told me for the $677 CA dollars fee, they can only return 176 CA, due to their policy and even if you are selecting the currency, they will charge in US dollars without you knowing. This is the policy to false advertise and make people purchase something without any service, in a hidden currency. Also, the shift supervisor told me that he will take a full responsibility for the fault and he doesn't care that a woman will end up sleeping on the street over night without having a room - recorded voice in the call centre - July 1st, 2016, Mr. Damin.
PLEASE STAY AWAY FROM THIS WEBSITE AND REPORT THE FRAUD.
Getaroom scammed us for double the cost of a regular room. They're currently being sued by multiple people.
Greg, We apologize for your experience and would like to try to assist further. However, without a booking or reference #, that cannot be done. We have sent you a direct message via this Sitejabber site for you to provide a booking #. Our goal, as with all our online customer's reviews, is to improve the customer service experience and the posting. Once you provide a booking # via this Sitejabber site, a Service Resolutions Specialist will review this case. Thank you.
Sincerely,
Getaroom
Worst facility I've stayed at in years.
If it wasn't so late I'd have gone elsewhere and disputed charges for your service
It looks lke i double booked get a room was Great at cancelling this for me
Thanks! Very cooperative
Gina
Gina, We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.
Getaroom was an easy booking process and great price on hotels! I would use again or reccomended to a friend.
Hotel didnt get specifics about quantity of guests and breakfast which were my selections in the search web. Had to pay additional for both
$74 surcharge. Girl at desk of course can't do anything. Wasn't there first complaint regarding guestroom.
Met all or expectations. Great location. Website was easy to book. Would definatley recommend and use again
Very satisfied!
Will use again for sure!
Never hesrd of them before & tried with much success. Still better price in US funds than CDN
Overview
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
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- Dallas, Texas, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Clara,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom