GeekbuyingReviews 956

Had fully paid and after one week they wanted the same amount of money again or they will cancel the order.

I mistakingly bought a scooter from geekbuying, i immediately asked for a refund,12 hrs later iv heard nothing! I want my money back!

SCAM! SCAM! SCAM! DO NOT TRUST THEM! They sent me damaged product, which was a 3d printer and than after a month of email back and forth I opened a paypal case because they wouldnt respond. Thankfully i used paypal. After they responded they promised me they would refund me for the shipping too which cost over $70 because its heavy. I Returned it and never received the refund and they are not replying. VERY DISHONEST AND SHADY!

If you're contemplating buying from this company, just don't. I've made an order of an Anbernic RG351P from their Hungary warehouse, which features expedited shipping, and bought the additional insurance to make sure it's replace if lost.

My package is now past its due date and the tracking site still shows the last update from 9 days ago in Hungary.

Furthermore, trying to contact their support, they told me that they'll look into it 3 days ago, and I still haven't heard back from them. The live chat is predictably a waste of time, since they just tell me that they'll ask the investigator to be quicker about it.

Hello,

The service is horrible. I bought an electric scooter (Kugoo Kirin G3) and it broke down after 2 km. It's been one month and all I have is an exchange of messages. They keep postponing and they keep asking for pictures and recordings. Don't buy from them! Also consider not buying Kugoo Kirin G3 electric scooter, it has controller issues!

Good store, pleasant operator consultant, the order came quickly. Thank you so much! I recommend it!

I bought a mobile from them. After 6 months it could not be charged.
Geekbuying suggested to give me $20 as fee for repairing (which makes more sense actually), or sent it back to them (somewhere in China) for repairing and I had to pay for delivery and tariff (in total almost $100), which I did.
The phone was sent to them on Dec 2021, arrived china on Feb, 2022. And they forgot to take it for months! I asked them like 10 times, so frustrating...
The mobile is still in delivery, pretty much several kms away from their office.
Do not what happened. And I do not want to think about it.
But lesson learned, never buy from Geekbuying.
It may look cheap, but cost much more than you can think of.

I buye xmax decoder an it was delivered in time. But the control was working onky feom som distence. Very bad and disoppintment

Bought a E Scooter, was really happy as I got it in few days, but few weeks later the scooter stopped suddenly, I raised a ticket with the After-sale service, since today no solution was found to repair it or refund me, they asked me to send back from Ireland to Poland which will cost me 100€ and they don't pay for this, the worst after sale service I've even seen, and it's been 3 months no solution was found... so all is good with them if you have any problem you are screwed

I ordered a viomi vacuum cleaner from them and after a few months we broke the charger by an accident. I wrote an email to the customer service because i couldnt order the charger seperately from anywhere. They immediately answered and sent me a new charger for FREE! I will choose them in the future as well!

I like the sortiment of this store. It is very rich and exciting and the prices are good. So, if you need some smartphones or headphones, you'll find lots of good offers there.

They cheated with shipping dates: in my case, it was like 5-7 days, but now 1 month. I dissapointed and can not recommend this service at all

They will not respond. It takes weeks to resolve simple issues. And they buy 5star reviews by offering a 5% off coupon

Everything was really good! The item came fast! Thank you so much! I will buy again from the website!

BONJOUR LES VOLEURS CE SITE VA BIENTOT FERMER FAILLITE JE VOUS LE SOUHAITE VOUS ARNAQUER DES GENS A LONGEUR DE TEMPS SAV,,,, INEXCISTANT; GEARBEST LE PREMIER A FAIRE FAILLITTE VOUS ALLER SUIVRE? JE MAUDIT VOTRE PATRON TOUT LES JOURS

I have nothing to say about customer service the response is very fast and they respond quickly to your requests very good customer service.

Terrible experience. Took months to deliver and then the item is faulty. Now they insist I pay to return it! Awful customer experience and never ever again.

Ordered a pair of headphones. I have issues with the product. Tried contacting them via email... nothing, asking questions... nothing.

Even the damn rating system is made to fit only them. I placed an objective 1 star review 2 weeks ago. I described in detail what are the problems but I still have no answer and the review was not published. Of course adding another review is not possible because the systems won't allow it.

Keep away from these scammers. They allow only positive feedback on their products and no support is available in case of a problem.

LE: The seller returned the value of the item.