Thumbnail of user davidm306

David M.

2
Level 2 Contributor

Contributor Level

Total Points
754

About Me

Just a normal guy going about his life :p)

How I Can Help

IT, CCTV

Interests

Food!

5 Reviews by David

  • Mobile Fun

4/26/17

So I purchased the Samsung S8+ and need a new car cradle as the phone is to big for my normal one. Off I go to Google to find someone selling the one I want and I stumble across mobilefun.co.uk. Site looks good, reviews are good, great this is the place! So I purchase the one I want and am happy that it should be with me in a few days. WRONG! Here follows numerous repeated emails numerous tomes a day. So the first one is fine, congratulating me on my order and stating my products will be sent in due course. Then came another one stating that a coupe of the items (My car holder) are out of stock but they will get it too me as soon as they can. Then shortly after this came another email saying all items had been processed... so which is it? Is it in stock or not? I reply to one of many emails asking this, to only get another generated email stating that the item was out of stock. Ok fine, a little annoyed you advertise something on your site that is out of stock as in stock but these things happen. So I reply to the email (which i will state does say I can do this, it isn't a non reply email address) asking for an alternative to the item that they do not have in stock. I await eagerly for the response only to get the same computer generated reply. I reply to this to then keep getting the same email sent to me stating that the item is not in stock. I know this, you don't need rub it in!
So 2 days later, no human response, only the repeated email telling me how the one item I actually wanted is not in stock and I have no idea when it might be in stock, so do I go else where, do i wait? Who knows, maybe I'll ask my Dog, sure he will give me a better response.
So, I shall not be using Mobilefun anytime soon.

####
Edit... So shortly after writing this review, magically they decide to have a human respond to one of my many emails asking to cancel and apparently my order has been dispatched so they cannot cancel!?! I would have to wait for the item to arrive and post it back at my expense. I replied straight away asking how something that is out of stock has been dispatched and oddly enough they didn't respond. So will the item arrive? Who has a clue as it appears mobilefun.co.uk don't have any idea!

Tip for consumers:
Maybe consider some where else????

  • DXDelivery

10/8/16

So I get home to find my parcel on the floor behind my back gate. My gate is locked so I wonder how it got there as it is clearly marked fragile and the gate is 6ft tall. So upon viewing the CCTV of my house and garden etc I can see the DX delivery man just drops the box over the gate! Its marked up as fragile as contained a glass bottle which naturally didn't fair well in a 6ft drop. So I fill in the contact us form on DX's website and await a response. 24 hours later and I have nothing so I find the customer service email address and send them an email explaining how disappointed I am with the delivery man and wanted to make sure he would be dealt with accordingly. The response I get is that basically as long as it is left in a safe place they can do what they like with the package and they didn't even ask to see the CCTV of the driver! I really got the feeling that they just didn't care, as far as they were concerned the parcel had been delivered! Only when I told them again how disappointed I was in the service I had received I then got a follow up email asking me for my details, but all this shows is that they care even less as all the information that was being asked can be obtained by there own tracking number!
In short, I shall never use DX to deliver anything of mine.

Tip for consumers:
Don't use them

Service
Value
Quality
  • MedicAnimal.com

10/8/16

Bought a Ruffwear harness for my Puppy. Found Medicanimal to be best price on the net and have a good website to browse. Placed order with no hassle and item came well packed and in a speedy fashion. Very happy with service and product.

Service
Value
Shipping
Quality
  • FlushBathrooms

4/8/16

So I purchased a bathroom cabinet from Flush Bathrooms as they were the cheapest, but when things seem to good to be true they normally are. 4-6 days for delivery so after 7 working days with no item i email them. No reply to start with so i start a google shop complaint, this got the attention i needed! They were quick to get back to me now and stated the item i had ordered was on pre-order, which I am pretty sure it wasn't as wanted the cabinet asap! They then stated that they could send me a larger unit at no extra charge and asked to close the Google complaint. I accepted this and closed the complaint. Well a further week has passed, 2 more chase emails and I am left with nothing. So thanks to google I now have a full refund but almost a month down the line I am still without bathroom cabinet!
Take my advice, pay a little more and go else where!

  • Geekbuying

8/31/15

Have bought a few items from Geekbuying as they are cheap, however my last order went missing from my doorstep. DHL agreed to a claim but this had to be done by geekbuying so I emailed them asking them to do so. Over a month I had emails to and from Geekbuying but all they kept saying was for me to go to my local post office and start a claim? Why? That's not DHL, all they had to do was call/email DHL and they would get the info they needed.
I then filed a PayPal claim and to my amasment PayPal sided with them?
So a parcel never made it to me, I'm out of pocket yet PayPal and geekbuying won't help. What can I do now? Nothing but will be sure to never use geekbuying again this for sure.

David Has Earned 14 Votes

David M.'s review of FlushBathrooms earned a Well Said vote

David M.'s review of Geekbuying earned 2 Very Helpful votes

David M.'s review of FlushBathrooms earned 5 Very Helpful votes

David M.'s review of DXDelivery earned 2 Very Helpful votes

David M.'s review of Mobile Fun earned 4 Very Helpful votes

David hasn’t received any thanks yous.

David doesn’t have any fans yet.

David isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user avivd2
3/31/24

I have frequently made purchases on mobliefun UK without any issues in the past. However, my...

Thumbnail of user jk1014
J K. reviewed Mobile Fun
3/24/24

If you 're looking for a one-stop shop of sexism, discrimination, racism, homphobia, harrassment...