Mobile Fun

Dreadful.

Screen protector was defective, this company didn't want to know. Sent lots of cut and paste emails in response to my requests. Paid for return before they told me item was not eligible (?!)

So, poor item, would not refund and then found out item was cheaper on Amazon and E Bay!

Absolutely Terrible and shame I could not give negative 5 stars!

Purchased a case for my Samsung s20 over 5 weeks ago and these doughnuts still have not refunded me and have lied about sending the product out, this company is even more stupid for not using a tracking service to find out where the product has gone. Don't use them as you have better luck using a seller on eBay. Have warned others about this joke of a firm. There customer service is the biggest joke as it take them over 48 hours to reply to a email as there most probably learning how to reply in English due to there stupidity.

After placing an order for an item from this merchant, I received an order confirmation with the correct item. I then received a shipping confirmation but it was for the wrong item. I contacted them to point out their error showing the discrepancy between item ordered and item shipped.
They said it was too late to change the order and it would be up to me to take steps to return the order and start over again.
This is unacceptable as it was their error, not mine and they should take steps to ship out the item they confirmed that I originally ordered.

I ordered 2 phone cases around 2 November 2020 and I live in Ireland. After 16 business days I still had not received my order. I then received an email asking me if I was happy with the products. I replied that I never received them!

The next day, after confirming my address, I received an email saying the order had been reshipped. That was on a Monday. I received the package on Saturday. I'm very happy that my story has a happy ending and I thought it was worth sharing since others had problems. I did not use a tracking service. This was through Royal Mail/An Post.

I would happily order from them again.

DO NOT BUY FROM THIS COMPANY! I bought and installed a screen protector advertised as suitable for Pixel 6 Pro, only to find out that it made the ultrasonic under-screen fingerprint sensor on the phone stop working! They advertise this protector as suitable for Pixel 6 Pro but obviously this is not the case. The vendor's refund policy does not allow screen protector to be returned and refunded. So I am now left £20 out of pocket. When I left a comment on their website to complain and to warn other potential customers, my comment simply got deleted by the company 5 minutes later. No effort was made by the company to contact me to resolve the problem. This is totally dishonest and is technically a SCAM! I will be reporting this company to the Consumer Ombudsman.

According to their website they will respond to an email withing 1 to 2 days. It has been weeks and 3 emails and I have yet to receive a response. I ordered a Belkin wireless charger, but the plug they sent with the charger I can use in England not the United States where I reside. I have asked if I should return the plug, or whole item or if they will send me the correct plug but I get no response. WARNING: Do not order from this company they are not responsive when an issue arises!

I will never use them again, they took my money for a reserved order a week later but then said the item had sold out, have asked twice for a full refund and they reply saying pick an alternative or call an 0844 number that I will get charged for, NO way will I call it just so they make extra on the phone call. Have opened dispute with Paypal and still awaiting there reply.
Bottom line is they will not get my trade again and think twice before using them.

Order screen protectors for my watch and they don't fit, but say they are specifically for my type of watch. Return shipping is more than the product I purchased. Total scam!

Placed an order and was charged immediately.
2 weeks later they had not shipped the order.
When I enquired they created a similar order, charged me again (more than the first), and refused to cancel and refund. Now I'm out of pocket more than double what I was invoiced.
They no longer respond to e-mails, and my bank wants me to wait 31 days on the off chance a miracle happens and this thief refunds me.

They also store your card details in case they want to charge you again later. Do not trust sites that don't have a secure 3rd party payment gateway!

MobileFun.com / MobileFun.co.uk / za.mobilefun.com / the NZ and Aus one all shipped from the UK- all the same thief

Disappointing experience. Ordered a sports band for my Apple Watch. It finally arrived and the only good thing about it is that the color was what they said it would be. It was flimzy and undersized. I immediately let them know I was disappointed and wanted to return it. Finally got a message back letting me know I certainly could return it but I have to pay international shipping to do so. My advice is to only use sellers on Amazon Prime and check shipping before you buy. Wish I had.