Overview
Geekbuying has a rating of 3.7 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 8th among Electronics sites.
Even its holiday season everything went smooth with my order shipped on time. No delays and good communication with customer support service
I asked to have one of my orders cancelled and within a few emails back and forth, they refunded me.
Will use this site again next time i am in need.
I bought many things (+$400 products included) and no problem at all
Support is good! I recommend this site for geek stuff
Happy to have such site to buy products for cheap and best quality of goods. Excellent after sale service! Thank you, GeekBuying
As i mentioned before, this is fast and reliable site, but from some strange reason, i must write a 100 character review
Geekbuying has very good deals on android phones. Customer service worked fine for me. Goods arrive on time and as expected.
Very quick and kind to give an answer and solve a question about the payment of my order. Good customer service!
I had a User problem with my Xiaomi fitness bracelet and they helped me very good and quick to solve it.
A nice experience at Geekbuying, prices are really low and customer service is quick and very helpful.
Order number: *******
Really efficient customer service. I had a problem with a defective product, and it was fixed in no time. Recommended.
I just cancelled an order and got fully refunded immediately. I definitely recommend to buy from this site. Good service!
Very good service and fast troubleshooting, not only before but after buying, personal and close treatment when you write them
This is my first time ordering from Geekbuying, and I am glad I decided to place an order with them. When I first placed my order, I accidentally mis-entered my zip code and promptly emailed their service team. Grace was very kind and helpful, assuring me that the zip code was changed and that I would get an email when the order was sent out. I was concerned that it might delay processing, but she made sure that my order would not be delayed (even given priority) and got it shipped out as soon as the phones arrived at the warehouse.
I chose the DHL Express shipping option and wow! Not only did Geekbuying process my order within the 2-7 days that they guarantee, but DHL got my cell phone to the US from China in just 2-3 days!
I ordered the Xiaomi Mi Mix (6 GB RAM edition) and it came exactly how I expected it to, with all the accessories (including the case) and for a great deal, too. It came with Global ROM installed (as advertised) with Google Play as well. My T-Mobile SIM card worked perfectly with 4G LTE coverage as soon as I inserted it.
Thanks to the quality of the product, the speed of the shipping, and especially Grace's terrific customer service, I will definitely be buying from Geekbuying again.
Fast delivery, excellent support information during purchase and post-sales. I place several orders with them and always respond properly
Great support, fast, clear and simple answers.
Recommended seller, serious and competent.
I will still to buy from them.
Never by Geekbuying again!
If the goods back, you will never see your money.
Hands away from this company!
Thank you for the good service! I will continue to make you shopping! By
Very large selection of Products
Everything was really good! The item came fast! Thank you so much! I will buy again from the website!
Did a wrong purchase and had to return the item. They refunded me immediately. Great service and quick response.
Hi, I buy product Geekbuying before 1 year. The product made mistakes and they send us a new model. We are very happy and I recommend this company!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.
Business History
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.
Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear OLGA S.,
Thank you for your kind review.
We are looking forward to seeing you on Geekbuying.com again.
Best Regards
Geekbuying.com