Overview
Geekbuying has a rating of 3.7 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 8th among Electronics sites.
Great service when using consumer support, after purchasing my MI Pace smartwatch, the product was sent as requested in the messages and the purchase was successful.
Okay, so I ordered a Xiaomi Redmi Note 4 Pro on the 24th of July 2017. And I honestly have been impatient to receive it. I live in Canada, and I chose the 'Registered Airmail', they are shipping my order through SF Express. And I'm freaking out because I've already paid via PayPal and I've been reading the reviews... so my order might come within a few days and appear to be fine, or it might come after a longer wait and turn out to be DOA (which according to customer reviews has happened.) What I don't understand is if they're using an Express service to deliver the item why is it taking this long? Even though SF Express says that a parcel from Hong Kong to Canada should take 5-6 business days. I'm really crossing my fingers on this order... and I hope my money doesn't go down the drain. So if GeekBuying, you decide to read this, please get me in contact to SF Express and tell me exactly where my parcel is... because 'In transit to country of destination' is not at all satisfying.
So I humbly request you to help me out.
Ive contacted costumer support before making my purchuase to ask them if they had stock of what i bought after paying they told me they didnt have any stock and they wont give me a refound unless i want to wait a month for them to do it.
Dont buy here this website is a SCAM with tons of FAKE REVIEWS
Very good experience with technical support and the way to buy, i recomended 100%.
The webpage its very nice and easy for buy and have a very nice prices.
They make you pay an extra fee for customs, shippment and other paxes. Almost 200 UNOTICED that they overcharged me. Sue them and do not buy from them ever again
Orderd a Smarthphone from hongkong to Germany, but then it was possible to ship it from Germay so i saved the +19% import tax. Great work of the live-chat service!
Have purchased from these guys a number of times. Always helpful with advice and follow-up. They stock quality products - the Shure headphones I recently bought are great. Wouldn't go anywhere else.
I am completely satisfied with the company. They are true professionals. I will definitely buy again. Also fast support for problem resolution.
Ordered a product and i am still waiting for it. It has been 3 months!
Money is gone, stolen by geekbuying!
Worst site on earth. Do not buy here!
Something went wrong during ordering, they helped me very well and i got my money back. I made a new order of the same product.
I ordered a few things from this site, and although one was over, they sent it to me from another storehouse with my chosen courier. Thank you!
I purchased a ears airpods, but I changed my mind before shipping. In two days they refund me the whole amount.
Order number: *******
After sale "THE WALL" yes this with the bricks from P. F
"Talk to the hand" is better
Waiting answer for Warranty for second fail issue and I will be back in detail.
It's my first purchase at Geekbuying. Quick contact and always clarifying doubts. Awaiting now the sending so that I have in hand my request.
I placed an order of a cellular which my wife doesn't like. After contacting with Geekbuying, I get the full refund without any problem.
I tried to contact them using different ways but no response. I only received one email talking about they will investigate! It has been 15 tim
Ordered a laptop for £850 never came ignored me and stole my money very upset and there seems to be nothing I can do about this
Hello Alan Carter,
We do apologize for the inconvenience it has caused you.
Kindly let us know the order ID to check further details.
One of our customer service representatives will reach you via email shortly.
Geekbuying Service Team
Great service, I was very satisfied with it and could help me a lot. The attendant was precise in her answers to my questions.
I accepted the agreement to pay another 20 usd in exchange for a new speaker, the box arrived and it is working perfectly ok
I have ordered an Tronsmart Element mega speaker and I received it at 26 June after a long waiting but when I opened the package I saw the bottom of the speaker deformed and I put it to charge and the speaker do not retain charges and it's impossible use. After I contacted the support team they refuse to send me a new one to replace the speaker who arrived dead, I sent photos and video
Proving the defect.
They offered me 20 usd since I paid $ 49.98.
Im really frustrated with this store and I can't recommend it to anyone.
The store do not respect the customers. Oder #4580701
The equipment I ordered arrived quickly and was very well packaged. I would have no qualms about buying from Geekbuying again, great service!
Dear John W.,
Thanks for your review.
We are glad that you have received your order smoothly.
Looking forward to your shopping next time.
Best Regards
Geekbuying.com
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.
Business History
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.
Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear sir,
How's going with you recently?
We are sorry for the inconvenience which may caused to you.
Here we attach our warranty for reference: http://www.geekbuying.com/help/about/guarantee
Could you pls contact our aftersale service for solving the problem you met?
Here is their email address: support_aftersale@geekbuying.com
Please do not worry, we are always be with you.
Thanks for your kind understanding.
Anything else, feel free to contact our Customer Service Center.
Have a nice day!