Never a problem returning, shipping is also free to return, great phone system, always able to speak to a person whose first language is English, great clothes I get compliments on, fantastic sales that occur often!

I have ordered a baby dress from this site and I satisfied the quality of the product it is worth the money that you pay. But the service provides free shipping only for the purchase that is more than $50, if they provide free shipping for each order then it is a good idea. Anyway I like to shop from this online shopping site. I am enjoying!

I've always had a pleasant experience while shopping Gap's online store. The site is easy to navigate and easy make purchases or reserve something in store. I've added my Gap card to my profile to make checkout very quick and simple. Adding coupon codes and Gap cash is easy. Returns are easy too.
I'm never disappointed and a fan of Gap for life.

Gap is such a great store. Their clothes are very affordable and nice quality. I particularly like the exercise pants I got from them. The site is convenient and has sale offers you can't find in the store.

I returned an online purchase for a refund and it was received by Gap on the 24 November, 10 days later I have not even received an acknowledgement from Gap let alone a refund. Emails are not answered until it has been sent 2 or three times, appalling customer service which if you check out other reviews is a common complaint, I will never shop with Gap again!

The website is very easy to use, you can browse clothes by narrowed down categories to help you find exactly what you are looking for. You can check out the sales and discounts on home page. Most of the time there is a discount on something.

Worst shopping experience with GAP! It was my first time shopping here and I was so disappointed. I always thought buying from a brand name company would be durable and lasting but I was wrong. Bought a pair of pants and the quality was so poor. Will never shop from here again.

First and last time buying gap jeans. Theyre expensive so you'd assume theyre of good quality. Then why does every lint/stray hair in a 5 mile vicinity end up on my pants? Good jeans shouldnt have static issues. Ive paid less for jeans that were better than this

Cute and comfy fit. GAP's PJs always a great purchase. They fit well. The material (100% cotton) is exactly what we were looking for, as we're always striving to purchase clothing that is made of natural fibers. The pajamas are soft, and our child seems very comfortable in them. Seller was prompt with shipping. Overall, this was a highly satisfactory purchase, and one I would without hesitation make again.

I returned the item which was worth $119.00, and they said they would send me a check. It has been 2 months, and I have never received the check. I called, and they put me on hold for half an hour. I was told that I would receive it in 10 days. I have been waiting for 1 month and never received it.

I visited one of the stores. I choose many clothes, but I didn't like the quality. Actually, the price fits the quality. If you're looking for the basics to wear at home, GAP is a perfect place for you. Thanks.

I have had clothes from GAP since I was a child and the clothes have always been good quality.
The jeans are really great, and are even better value for money in the sales.
They are comfortable stretchy and stylish, they also last a long time.
Overall GAP is a good brand for simple, lovely clothes.

Not a very satisfied customer here. The clothes are quite expensive and the wait for the delivery is long. I'm sorry but clothes at this price should at least be of exceptional quality. And they are not.

I am a forever fan of The Gap! I loved the children's clothing when my kids were small, and I still find a lot of my casual wardrobe there. The clothes are excellent quality and there are many classic styles that wear well for years! Jeans are excellent!