business logo of Gap
gap.com
classic, casual, americana, lounge men, womenAge 19-25, 26-45, 46-60
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About the Business

GAP offers timeless and versatile fashion for the whole family, featuring a diverse collection of clothing for women, men, maternity, kids, and babies. Their clean, confident designs combine comfort and style, making it easy to find outfits for any occasion while staying on-trend.


gap.com
+1 800-427-7895
USA
Gap is part of Gap, Inc.
Founded in 1969
Clothing item from GapFashion apparel by GapMerchandise from Gap clothing lineGap fashion product

Business Highlights

General

Parent Company: Gap, Inc.
Year Founded: 1969
Target Gender: men, women

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $50

Returns

Return Policy: free
Return Instructions: items must be unwashed and unworn
Restocking Fees: no

Sustainability

Sustainability Score: It's a Start
Recycling Program: Blue Jeans Go Green
Responsible Materials: recycled, organic

Product

Style: classic, casual, americana, lounge
Body Fit: regular, tall, petite & short
Available Sizes: Men's (XS, S, M, L, XL, XXL, XXXL), Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone
Support Phone: +1 800-427-7895

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates

How would you rate Gap?
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Reviews Summary

Gap has a rating of 2.4 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gap most frequently mention customer service, credit card and business days. Gap ranks 21st among General Apparel sites.

service
28
value
28
shipping
27
returns
21
quality
26
Texas
10 reviews
6 helpful votes
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Overpriced
April 6, 2015

Same stuff at old navy for cheaper even though you are sister stores

Date of experience: April 6, 2015
RU
24 reviews
8 helpful votes
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Nope its chips
May 18, 2016

Normal, clothing store. It does not stand out from the rest. Average

Date of experience: May 17, 2016
Singapore
5 reviews
0 helpful votes
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Gap is one store where I like 8 out of 10 clothes, really nice presentation, quality.

Date of experience: October 7, 2016
Australia
3 reviews
0 helpful votes
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Arrive rapidement et est toujours correct. J'aime leurs prix et la qualité de leurs produits. Le personnel téléphonique était très serviable. Les articles commandés étaient comme prévu. Bon service client.

Date of experience: November 17, 2021
Brazil
3 reviews
0 helpful votes
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Bestellung erhalten, alles ist wie immer top! Toller Service, 100% Original ohne Zweifel, schnelle Lieferung, sorgfältige Verpackung! Meine besten Empfehlungen für den Kauf, Jungs arbeiten großartig, Respekt!

Date of experience: August 12, 2022
Brazil
2 reviews
0 helpful votes
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Grands choix et service rapide. Le site Web est facile à utiliser. Tout ce que j'ai acheté dans cette boutique est de très bonne qualité.

Date of experience: November 18, 2021
France
3 reviews
0 helpful votes
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Bonne variété, livraison rapide, bon service client, bonne qualité tout était vraiment bien peut-être que j'achèterai à nouveau ici

Date of experience: November 23, 2021
France
3 reviews
0 helpful votes
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Des prix intéressants, un grand choix de produits, j'aime beaucoup ce magasin, il y a toujours de la bonne qualité et un excellent service client

Date of experience: November 25, 2021
Brazil
3 reviews
0 helpful votes
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Excellent service et expédition très rapide toujours!
Grand choix, bons prix. Très satisfait de la qualité aussi.

Date of experience: November 17, 2021
Netherlands
2 reviews
0 helpful votes
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La experiencia del pedido fue muy eficiente y el producto, incluido el logotipo personalizado, fue excelente. Definitivamente, lo recomiendo.

Date of experience: October 31, 2022
Austria
3 reviews
0 helpful votes
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Ich möchte meine Erfahrung teilen, ich bin sehr zufrieden mit meinen Einkäufen auf dieser Website und empfehle sie allen meinen Freunden

Date of experience: September 7, 2022