Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
The package came fast and in great shape. Easy ordering, for a replacement piece. Didn't expect the process to be so easy. When sales people say it's easy to replace I never had an easy process.
Love how it comes with a guide to install. Just wish I could order the ones I need without paying separate chipping charges on each one.
Reliable, fast shipping and hassle free. I love gadgetguard. Like there lifetime warranty on all their products, makes it so affordable for everyone.
Super easy to install. Warranty is as it states. No questions asked. Love the coverage...
This is the first time I had to use the replacement deal and I am really thankful and impressed! And even more impressed that my new Samsung Note 8 is like new, even after the few drops. I just bought a pop-up to give me a grip on it!
I put one on my new iPhone 8+ and accidentally dropped it face down getting out of my car the next day. The screen protector cracked in several places but the phone screen was in perfect condition. Nothing more needs to be said in my opinion. It did its job flawlessly.
Received my second replacement screen very fast and AT&T store near me put it on fast for free-had just paid the shipping. Had dropped my phone while gardening on both breaks. I need to wear a fanny pack! Am trying your TechTonic cleaner also-sounds good.
I received a product that was not what I needed replaced and what I got didn't even fit my phone. I am not very happy about this because I feel like I cannot return this item and that I may have to go back to the original store I purchased my phone to buy another $40 tempered glass screen protector.
Saved our screen, replaced the cover as promised. My suggestion for you: don't have a minimum on this review section - you are more likely to get the mad customers and the happy ones won't take the time to fill this out.
I am impressed with Gadgetguard's warranty and service. They stand behind their product 100% and their customer service team is great to work with.
You stand behind your products and fast shipping thank you for everything that you do for your customers
The best! Customer service was fantastic! It was quick and easy to accomplish the warrenty. I would recommend them to anyone seeking a quality screen protector.
Replacement came quickly. I haven't put it on yet.My last one lasted a long time and protected my phone till the phone failed and I had to remove it for the next exact replacement phone.
I was thoroughly impressed with my Gadgetguard screen protector for my iPhone 6plus. After a few drops over the years, the only cracks were on the screen protector and not my phone. Then when I needed to replace it, their customer service was great and so easy to work with. I received a new protector a few days later. I look forward to many more years of phone protection with my Gadgetguard screen protector!
Easy replacement instructions and it really protects the phone. I would definitely recommend this product!
Thanks for sending my gadget guard so quickly. It was packaged securely with a brace all around it.My last one lasted me over a year!
I am very dissatisfied with the screen protectors that I have purchased from you. The first one I had got a small chip on the side within the first week and I was very careful with it. I had just spent almost $50 on the protector. I bought two of them, one of them the next day for my friend and the one I bought for her only stayed on for like a week and it kept falling off completely. I work 12 hours a day sometimes and I have not had a chance to go back to the Verizon place where I bought it so I just reordered replacement screens. The Verizon tech had installed both of the screen protectors on our phones of very professionally so I know it was not because of him. Also I was very disappointed with the way that it was so much harder to type on my phone it has been very difficult now that the screen protector is on it. So I fight with it constantly everyday. It was never like that before I put your screen protector on it. I received the new replacement screen and it cracked the first day across the street and I was being very very careful with my phone, I do not understand it. I have always used Zagg products and never had a problem. I regret not buying a Zagg screen protector. I do not know what to do other than request a refund for both screen protectors and both charges for The Replacements I've had to order. I and not the kind of customer who likes to complain or return things but I do not know what other options I have. It has been a lot of money out and a lot of problems with my phone since I put 2 screen protectors on there. I would rather talk to a person as well so if somebody to call me please! 828 - 447 - ******* my name is Emily Hinojos.
Received with in a week.
Awesome service.
Took it to my AT&T store to make sure the replacement glass was put on properly
Good product, easy to get a replacement. Even with regular shipping it got her to when it said it would. Overall good experience.
Thank you for promptly taking care of my problem. Excellent service. I am so glad I chose you and your product! I recommend you to all my friends. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members