business logo of Gadget Guard

Gadget GuardReviews 1,583

3.2
How would you rate Gadget Guard?
grey star
grey star
grey star
grey star
grey star

Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
Ohio
1 review
0 helpful votes
Follow Hank M.
Unfollow Hank M.
Send Message
Share Review
Report Review

Interesting
September 1, 2018

Quality packaging, thorough instructions, the cost really is insurance for your phone screen. My screen protector cracked and it was replaced free of charge plus $9.00 shipping. I originally paid $50 for the screen. Still wondering what was I thinking.

Date of experience: September 1, 2018
Texas
1 review
0 helpful votes
Follow Joe A.
Unfollow Joe A.
Send Message
Share Review
Report Review

Cheap product, lasted 6 weeks before it started peeling off. ATT installed it with 0 bubbles underneath and it still peeled off on top left corner and then spread. If it wasn't for the warranty, I would have went with a far superior product which I'll do after this one starts to peel.

Date of experience: September 1, 2018
Missouri
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Send Message
Share Review
Report Review

The directions were clear and concise, overall this is a great product. My whole family uses it. 100 words is too long. You have to find a better way to do this.

Date of experience: September 1, 2018
Florida
1 review
0 helpful votes
Follow Evelyn G.
Unfollow Evelyn G.
Send Message
Share Review
Report Review

I have written to you a number and also told the peop; e at A T&T were I bought 2 of your Gadetguard about my problem but I don't seem to get any were I only get a number in the box to reg. One of them the other box did not have one went back to store they did not have it so of mine broke and then my husband broke please someone call me thank you Evelyn Gibson *******111 Thank You Again

Date of experience: September 1, 2018
Wisconsin
1 review
0 helpful votes
Follow Rochelle l.
Unfollow Rochelle l.
Send Message
Share Review
Report Review

Guard
August 31, 2018

I received my product however there is no new pin to register the product. How am I able to receive a pin for the product?

Date of experience: August 31, 2018
Iowa
1 review
0 helpful votes
Follow Heather R.
Unfollow Heather R.
Send Message
Share Review
Report Review

I got my order and put in on my phone. So excited to have a screen protector that doesn't look like a screen protector!

Date of experience: August 31, 2018
Wyoming
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Send Message
Share Review
Report Review

Worth the money
August 31, 2018

Great customer service and great product. These screen protectors have saved so much money on replacing broken screens and you can't beat the warranty offered.

Date of experience: August 31, 2018
Florida
1 review
0 helpful votes
Follow Ann A.
Unfollow Ann A.
Send Message
Share Review
Report Review

Easy to order and received very quickly. Product packaged very well, directions included and screen wipes included which was a nice extra.

Date of experience: August 30, 2018
Michigan
1 review
0 helpful votes
Follow Jo T.
Unfollow Jo T.
Send Message
Share Review
Report Review

Fast shipping!
August 30, 2018

Received my replacement screen protector quickly! Great to have a nice looking screen again! Thanks!

Date of experience: August 30, 2018
Utah
1 review
0 helpful votes
Follow FREDRICK B.
Unfollow FREDRICK B.
Send Message
Share Review
Report Review

I love this product
August 29, 2018

It is so easy to replace and is the ONLY product I trust to protect my device. I've used Gadgetgaurd for years and it's always been reliable.

Date of experience: August 29, 2018
Pennsylvania
1 review
0 helpful votes
Follow Katie M.
Unfollow Katie M.
Send Message
Share Review
Report Review

Quick Delivery
August 29, 2018

The product came in the mail sooner than expected! This is my third time reordering it over the course of 3 years, so I am happy I got this brand that allows me to reorder one as soon as mine cracks.

Date of experience: August 29, 2018
Texas
1 review
0 helpful votes
Follow Salvador B.
Unfollow Salvador B.
Send Message
Share Review
Report Review

Easy to place order for replacement. Website user friendly. Quick shipping. Would recommend purchasing from gadgetguard to friends.

Date of experience: August 28, 2018
Washington
1 review
0 helpful votes
Follow Patrick F.
Unfollow Patrick F.
Send Message
Share Review
Report Review

After a few months I had dropped my phone and ended up with a cracked screen protector. I requested a replacement and with in a few days it showed in the mail. Instead of installing the guard myself, I went to my AT&T and had them put it on. Works & looks great!

Date of experience: August 28, 2018
Illinois
1 review
0 helpful votes
Follow Brenda E.
Unfollow Brenda E.
Send Message
Share Review
Report Review

It was Great
August 27, 2018

I love the gadget guard glass protector on my phone! I am thankful that one of the representatives was able to help me in being able to order a new one

Date of experience: August 27, 2018
Georgia
2 reviews
0 helpful votes
Follow Lola W.
Unfollow Lola W.
Send Message
Share Review
Report Review

Outstanding
August 27, 2018

Great service and fast delivery time. Thank you very much for the assistance in ordering a replacement screen protector.

Date of experience: August 27, 2018
Florida
1 review
0 helpful votes
Follow Ashlyn W.
Unfollow Ashlyn W.
Send Message
Share Review
Report Review

Fast service.
August 27, 2018

Great delivery time. Please with the service and website navigation. I'll be using Gadget Guard again!

Date of experience: August 27, 2018
Indiana
1 review
0 helpful votes
Follow Shelly H.
Unfollow Shelly H.
Send Message
Share Review
Report Review

I'm a believer in gadget guard. I won't own a cell phone without their screen saver on it. The warranty that covers your back is worth it's weight in GOLD!

Date of experience: August 26, 2018
Colorado
1 review
0 helpful votes
Follow Alan B.
Unfollow Alan B.
Send Message
Share Review
Report Review

The screen protected my S9 when I dropped my phone. Replacement screen arrived in three days! Great support, remember to register

Date of experience: August 26, 2018
Idaho
2 reviews
1 helpful vote
Follow Mary R.
Unfollow Mary R.
Send Message
Share Review
Report Review

Worth the investment
August 25, 2018

I bought a GG glass for my iPhone a few months ago. I have since needed a replacement. Luckily I remembered to 'register' it within the 15 days of purchase. I went online, accessed my account and ordered a new glass, paying about $6 for shipping. Installation instructions were simple and effective. I wonder how many replacements I can get (if needed) under my one registration.

Date of experience: August 25, 2018
Florida
1 review
0 helpful votes
Follow Karelyn R.
Unfollow Karelyn R.
Send Message
Share Review
Report Review

Excellent
August 27, 2018

The item arrive on time, is in good condition, it was easy to install, it is a good protector, i love it.

Date of experience: August 25, 2018