After submitting my resume to Monster.com, I received an email from TopResume offering a free review of my posted resume. They were savvy with reeling me in, and after a review of their website, I forked over about $250 for a professionally-written resume, cover letter and LinkedIn page. I was assigned an 'expert' writer, and a few days after received a revised draft from her. It had grammatical and spelling mistakes along with content errors, like the wrong location of my previous company and wrong spelling of its name. After calling and sharing my frustration, I was assigned a new 'expert' writer. She, too, had spelling, grammatical and content errors, 17 days after I submitted my resume to her. It seemed like they just string all these buzz words together that are non-of sensical and read like diarrhea of the mouth. I emailed, called several times and complained. TopResume does not issue any refunds. They offered to give me free posting service of my resume. I was livid. The LinkedIn service they provide is a template that you fill in... nothing like what I had thought. Do NOT use this service. The writers are sub-par, tardy, and it was a huge waste of money and very disappointing.
Hi Mary,
We are sorry for the experience you have had. We offer multiple rounds of revision to ensure that all client's are satisfied with their end product. Additionally, due to privacy concerns, we do not ask for our client's LinkedIn passwords. That is why we provide the LinkedIn document in an easy copy and paste format. Please email support@topresume.com with reference to this email so that we can further look into your order. We look forward to hearing from you.