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Gadget GuardReviews 1,583

3.2
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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
Follow Caleb F.
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My screen protector was great and if you ever break it, their replacements are easy and fast. I have had a great experience so far with gadgetguard screen protectors.

Date of experience: September 13, 2018
Arizona
1 review
0 helpful votes
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Meh
September 12, 2018

The original guard came off when I dropped my phone. I was sitting on the sofa, so it dropped about 18 inches...

Date of experience: September 12, 2018
Colorado
1 review
0 helpful votes
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Awesome!
September 11, 2018

I love this product (Curved Screen Protector), as well as the website and customer service! The guide that is included helped so much to place the screen. Definitely 5 Stars!

Date of experience: September 11, 2018
Kansas
1 review
0 helpful votes
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Well worth it!
September 10, 2018

When I first bought this screen, I have to admit, it was a little pricey. But with the unlimited available replacements it is well worth it being how often my phone drops and the screen breaks!

Date of experience: September 10, 2018
North Carolina
1 review
0 helpful votes
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I like it
September 10, 2018

I'm good with it. My husband like the screen protector on his phone. Without it it will be too expensive to repair his phone.

Date of experience: September 10, 2018
Idaho
1 review
0 helpful votes
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Does it's job!
September 10, 2018

Mine cracked probably 6 months after I got it thanks to my toddler. It did it's job and saved my screen, but then I had to replace it. Slightly disappointed that I had to do it at all because I was told this was "toddler proof" by the guy who sold it to me. But replacing this was easier and less expensive than a whole screen replacement for an iPhone, so that's a big plus.

Date of experience: September 10, 2018
Canada
1 review
0 helpful votes
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Prompt delivery
September 10, 2018

The original took a beating before finally cracking in one corner - hopefully the replacement works as well...

Date of experience: September 10, 2018
Texas
1 review
0 helpful votes
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Delivery was expedient
September 10, 2018

Instructions to install the product were easy to understand, and all items need to make sure phone was clean was greatly appreciated

Date of experience: September 9, 2018
Wisconsin
1 review
0 helpful votes
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Replaced without question
September 10, 2018

Scratched the screen saver with keys in my pocket. Got a new one in only a few days. Rhwy absolutely stand behind their products.

Date of experience: September 9, 2018
Idaho
1 review
0 helpful votes
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Great product and service
September 11, 2018

Very please with how quickly I got the replacement screen protector! Will continue to use this brand! Had no issues with getting my replacement!

Date of experience: September 9, 2018
Tennessee
1 review
0 helpful votes
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Wondwrful
September 10, 2018

My screen glass was amazing! Thank you cause your company is always awesome! I am very happy with my purchase!

Date of experience: September 9, 2018
Arizona
1 review
0 helpful votes
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Received
September 8, 2018

As always my replacement came in on time and all was well.
Wish shipping wasn't as expensive...

Date of experience: September 7, 2018
Texas
1 review
0 helpful votes
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Great service
September 8, 2018

I did not want to buy this product, but after having issue with my screen, this company replaced my iphonex guard without any issues

Date of experience: September 7, 2018
Texas
1 review
0 helpful votes
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Very helpful
September 8, 2018

When you buy n they put it on your phone in store was only given receipt. Did not know had to register. People at store never tells you only go on line to replace. Gadgetguard was very helpful in the matter. Hopefully I don't have problem with other phone.

Date of experience: September 6, 2018
New Jersey
1 review
0 helpful votes
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Follow ups
September 6, 2018

Great product. Gadget guard always delivers. Fine product. I absolutely love the application assistant frame that allows me to apply the protective screen flawlessly. 5 stars

Date of experience: September 6, 2018
Canada
1 review
0 helpful votes
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Easy
September 6, 2018

Easy way to create the account and to order the replacement. Very good service and decent delivery time

Date of experience: September 5, 2018
Texas
1 review
0 helpful votes
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Excellent Delivery
September 5, 2018

I have had no problem with ordering and receiving new protectors. All I had to do was go online and order it. My only hesitancy is you can't order two in one sitting. I bought two at one time and wanted to replace both at the same time and couldn't.

Date of experience: September 5, 2018
Canada
1 review
0 helpful votes
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Great Service
September 5, 2018

I received a replacement screen guard under the warranty program. The ordering process was simple and delivery was expedited efficiently and faster than promised using the US and Canadian mail services. Gadget Guard stands behind their product and warranty program.

Date of experience: September 4, 2018
California
1 review
0 helpful votes
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Easy!
September 4, 2018

Ordering a replacement was super easy and it came in a timely matter! I was very impressed with how easy and smooth the process was!

Date of experience: September 4, 2018
Canada
1 review
0 helpful votes
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I lile it
September 3, 2018

I like the fact that we can order a new one every time there's something wrong with the other one.
However, I think it's expensive to pay 40$ for the gadget at first and still have to pay 6$ For transport each time we order a new one. But that's the only bad thing

Date of experience: September 3, 2018