Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
Terrific help in getting my screen cover registered, though I had misplaced my receipt. Very quick response when a replacement was needed... thanks!
Semper Fi, Reed Bolick
Sorry I waited so long to replace. I wiped out in May and chipped the screen, it took months for my knee to heal and I just dealt with my screen but now its like I have a NEW PHONE
I am very pleased with my screen protector for my Note 8. However, it took 6 days to receive it this time after my order and I feel that is too long!
I like being able to browse and understand a product before I buy. Very satisfied with what I bought, and the warranty that Gadget Guard puts behind their products. I've managed to shatter a few of their protectors, but the replacements come out on time, and my phone hasn't lost a screen yet!
Very easy to do this. No hassles at all. Big thanks. Make sure you register your Gadgetguard first & rest is easy.
Very fortunate that I purchased it to save my screen from cracking.
This the second onni have had to put on my phone.
Thank you for keeping our screens cracked free! We're a family of 9 and we each have these protections on our phones.
Getting a replacement screen cover was so quick and easy! I took it to my local cell phone carrier store and they put it on for me flawlessly! Thanks1
The service for replacing these guards is great. Only problem is they don't last long. They chip on the edges very easily, and they start bubbling pretty quickly. But I just order a new one and they send it so I am not complaining.
This is always a great company to do business with. The customer service is top notch and helps out over and beyond expectations.
Great product and reliable, prompt service. Will order again if need be. Thanks for the fabulous product!
Love Gadget Guard. Great product and love the no nonsense, easy replacements, when the tempered glass breaks. Has kept all my phones from shattering countless times.
I purchased my first Gadget Guard at my wireless provider and they installed it for me. After 2 days there's already a crack on the protector... that's fine I'll get another replacement. My replacement arrived a week after. Followed the instructions for installation... very happy it was easy instruction and guide. 3 days ago I had my phone on my knee sitting on the ground watching a video, the phone fell off and hit the pavement... big crack on the screen protector and spider crack on my screen... not happy... I have a protective case and protective screen... Considering I'm short hence my knee length is not incredible. I felt I have been jipped by buying this product and paying shipping for the other replacement... it didn't protect my phone for length of time I owned it which is less than a month.
Great product, came on time, easy installation. I love the online ordering process and great lifetime replacement.
Third gadget guard in one month. Extremely hard to text with this as a phone cover, and easy to break with slight pressure. I'm tempted to take my chances with no protection.
The product was great however when I clicked on the tracking number it took me to my phone icon and when touched it said it couldn't be completed as dialed. There is glitch in the tracking system. Never could track.
I like the product but my first one cracked and it was easy to replace but I followed the instructions and it has a lot of bubbles and the side isn't sticking I probably can't get another one. I will probably have get another screen protecttor
I ordered 2 screen guards, only received 1. And this was after waiting quite some time, but the product is good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members