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Gadget Guard

How would you rate Gadget Guard?
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Pennsylvania
1 review
0 helpful votes
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Quick Delivery
August 29, 2018

The product came in the mail sooner than expected! This is my third time reordering it over the course of 3 years, so I am happy I got this brand that allows me to reorder one as soon as mine cracks.

Date of experience: August 29, 2018
Virginia
1 review
0 helpful votes
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Not a fan
September 14, 2018

Third gadget guard in one month. Extremely hard to text with this as a phone cover, and easy to break with slight pressure. I'm tempted to take my chances with no protection.

Date of experience: September 13, 2018
Wisconsin
2 reviews
1 helpful vote
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Quick
March 13, 2019

Quick response and delivery, easy to order new My daughter put teeth marks on the old and I dropped my phone which caused separation just a little and will not reseal causing me to render replacement

Date of experience: March 13, 2019
Maryland
1 review
0 helpful votes
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Great value
September 26, 2019

The ability to easily replace a damaged screen protector is a rare value. Combined with a straightforward process on my mobile device and you have a delighted customer. Thanks Gadget Guard!

Date of experience: September 24, 2019
Tennessee
1 review
0 helpful votes
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I loved ordering this back. It was simple and fast. I only had to pay shipping which had different options. The product came with the install kit too. Would order again.

Date of experience: October 11, 2018
Michigan
1 review
0 helpful votes
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Screen protector
June 27, 2020

Received my first screen protector and it was broken upon arrival, I let gadget guard know and they immediately sent me a replacement. I was very happy with the quick service.

Date of experience: June 27, 2020
Massachusetts
1 review
0 helpful votes
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Best service ever!
November 27, 2019

Very easy, registered my product and never had a problem getting a replacement. My husband breaks the screen protector at least 3 times in a year. This is totally worth having.

Date of experience: November 27, 2019
Wyoming
1 review
0 helpful votes
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Worth the money
August 31, 2018

Great customer service and great product. These screen protectors have saved so much money on replacing broken screens and you can't beat the warranty offered.

Date of experience: August 31, 2018
Ohio
1 review
0 helpful votes
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Thanks
August 27, 2020

Speedy service! Thanks so much for emailing me back and actually taking care of the issue better than the actual Verizon store. Knowledgeable and efficient!

Date of experience: August 27, 2020
Oregon
1 review
0 helpful votes
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They offered online support promptly so that I could order a replacement. Very easy to work with! I would definitely purchase a Gadgetguard product again.

Date of experience: April 22, 2019
Arkansas
1 review
0 helpful votes
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Great product
January 13, 2019

This was great customer service. Gadget guard was easy and convenient to work with. They made things run smoothly. Their warranty was a no strings attached warranty.

Date of experience: January 12, 2019
Massachusetts
1 review
0 helpful votes
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I received the screen protector in a timely manner, and I'm glad it works so well. Just have to be manic about getting the screen cleaned perfectly and there are no issues with it whatsoever.

Date of experience: July 5, 2018
Colorado
1 review
1 helpful vote
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Maybe instead of blaming the breakage on the post office, you could try packaging your product a little better. Just send me a "gadget guard" gift card instead of broken screens

Date of experience: February 29, 2020
Megan E. Gadget Guard Rep
over a year old

Hi Hilarie, We want you to know that we have heard your feedback. While we are not able to send a gift card, we have very recently changed our packaging a bit to help strengthen the protection around the guard. You may be interested to know that prior to doing so, our breakage rate was less than 1%, which doesn't ease the pain when yours is the one that arrived broken, but it is an excellent rate for shipping glass. In any case, hopefully you have reached out to our Customer Support team at support@gadgetguard.com so they can get another replacement sent. If you have not, please do so and they will be happy to help!

Canada
1 review
0 helpful votes
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Received merchandise later than expected but it came in in good condition and the right type of screen. Nothing to complain about. Good service and on line experience was great.

Date of experience: July 8, 2018
Texas
1 review
0 helpful votes
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It has worked great and provided outstanding protection. You don't notice the protective screen and it absorbed a few hits that may have cracked the screening. Replaced after 18 months.

Date of experience: August 3, 2019
Minnesota
1 review
0 helpful votes
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Great Service
January 28, 2020

The warranty process was so simple. They stand behind their product 100%. Nice knowing that if you need a replacement, its a couple of clicks and its on the way.

Date of experience: January 28, 2020
Michigan
1 review
0 helpful votes
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Overall good
December 3, 2019

I've replaced my screen guard a handful of times. This is the first time not totally satisfied. I followed steps but there seems to be a speck in this guard.

Date of experience: December 1, 2019
Megan E. Gadget Guard Rep
over a year old

Hi Amanda! We are sorry for any trouble your replacement is giving you! Please reach out to our Customer Support Team at support@gadgetguard.com, they will be happy to assist you!

New York
1 review
0 helpful votes
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Screen broken
December 27, 2018

Need a new one sent to me this one showed up broken the gentlemen that came to fix screen on phone owned this screen protector and it was shattered when he took it out of the envelope

Date of experience: December 27, 2018
California
2 reviews
0 helpful votes
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Fast shipping!
December 24, 2018

I was able to order a replacement without any problems and it shipped fast! Thank you again! I'm going this one doesn't crack as much as the first one I got from the store.

Date of experience: December 22, 2018
Kim W.
Florida
1 review
0 helpful votes
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Thank you so much. We love Gadget Guard. It' nice to know that for just a small delivery fee, we can get a new screen protector if anything happens to the one we have.

Date of experience: June 27, 2018

Overview

Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 3rd among Gadgets sites.

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