Overview
Flagship One Inc has a rating of 4.1 stars from 3,357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
Instant Feedback
WAS TOLD IT WOULD ARRIVE IN 5 DAYS IT TOOK 3 WEEKS. VERY UNPROFESSIONAL, DIDN'T HAPPEN JUST 1 TIME. BELIEVED THEIR LIE TWICE. WOULD RECOMMEND USING A DIFFERENT COMPANY. ALSO THE COMPUTER WAS NOT PLUG AND PLAY. HAD TO HAVE KEYS PROGRAMMED AFTER BEING TOLD I WOULDN'T HAVE TO. VERY DISHONEST PLACE. USE AT YOUR OWN RISK YOU HAVE BEEN WARNED.
Great price and the warranty is also great and I will send the old ECU back to you.I did not receive a return envelope.
Yeah just a little dissapointed. Part also arrived damaged (bent pins on a board) BUT it works so, yaknow
Flagship One customer service is excellent, the whole process was easy and fast. I would recommend to anyone having auto computer issues.
Helpful instructions. No issue. It worked exactly as it was supposed to. Would recommend to anyone that needed an ECM.
Rick, thank you so much for your thoughtful review and recommendation. It’s wonderful to know the instructions proved helpful and the ECM worked perfectly for you. We truly appreciate your support and trust!
NEEDED AN ECM FOR AN ALL BUT EXTINCT VEHICLE AND FLAGSHIP ON DELIVERED ON THEIR PROMISE. WAS SIMPLE PLUG AND PLAY WOULD RECOMMEND USING THEM FOR SURE!
Flagship One advised me of the PCM shipment and asked for a "5 Star" rating for the notification. Was the absolute best notification I have ever received - no but good.
Then asked the same for the PCM - it was installed and worked as it should. Should a company receive a "5 Star" rating for providing its products? (they should work as advertised).
Overall, my purchasing experience was satisfactory and I'm hoping the PCM will continue to function correctly for many years to come.
There great customer service communications is awesome computer is as described product works perfectly
Thank you so much for your kind words, Leila! We're thrilled to hear that our customer service and product met your expectations perfectly. It's feedback like yours that motivates us to keep doing our best!
I am really happy we all my purchase never have a problem. You don't have any problem. They really fast to help me.
Thank you so much, Yankel, for your kind words and trust in our service. We're dedicated to making every purchase worry-free and will continue providing fast, helpful support whenever you need it. We look forward to assisting you with your future needs!
I was very happy with the product, it is exactly what I ordered and works perfectly.
The order too quite a bit longer than expected time frame.
Once item was ready to freight it was delivered reasonably quickly.
Communication around the delay could have been better.
After a small sample the unit is performing well. Programming and shipping took longer than anticipated, but I'm happy.
David, thank you for your kind feedback and patience during the shipping and programming process. We’re glad the TCM replacement is performing well and truly appreciate your trust in us.
Got what I needed and it works no hassle had purchased a PCM for my sons Saturn that had a throttle issue I have been a mechanic for 25 years and have used this company a lot with almost no issues
Tom, thank you for your continued trust and kind words. It’s great to hear the PCM purchase worked smoothly for your son’s Saturn, especially coming from someone with your experience. We appreciate having a valued mechanic like you as a customer!
I'm actually going to return the computer. Some years back I had good luck on a ford PCM, did not have the same luck on a pontiac.
Programed correctly the first time. Answered questions quickly. Need a computer for your vehicle, these are the people to talk to.
Kevin, thank you for taking the time to share your experience. We're proud to hear the programming Went smoothly and that our team was able to assist you promptly. It means a lot to us that you'll trust us for your future vehicle needs.
Flagship 1 has lived up to everything they said they would do. I had tested the sensors and all
Components and determined the OBC was not performing. My son actually found the web site and was comfortable with ordering from them, but I am old school. So I checked with our local Dodge dealer on how they handled this problem. This resulted in mostly negative remarks about repair shops outside factory authorized.
I liked your personnel's attention to detail etc. in handling my order, keeping me informed on the testing process, shipping and warranty information. The unit arrived on time as planned. I installed it easily and it ran the first time I hit the starter. And is still running smoothly. Thank you for all your help.
I'm 77 years old and have always worked on my own vehicles but this was the hardest one.
Jerry, thank you for sharing such a thoughtful and detailed experience. It’s truly rewarding to know our team’s careful support and timely communication made installing the unit smooth for you, especially on a challenging vehicle. We're honored to have earned your trust and look forward to helping with anytime you need.
Had to wait awhile for my part but it was worth it in the end
Quick turn around and they did what i wanted. I needed stock programming in it.
Thank you so much for your fantastic review! Looking forward to serving you again soon!
Always great service. You have a very knowledgeable staff. I appreciate your technology. Thank you
Hi Rick, thank you so much for your kind words! We're thrilled to hear that our team's knowledge and the technology we use have been helpful to you. Looking forward to continuing to provide you with reliable service whenever you need it!
I WAS VERY SATISFIED WITH MY EXPERIENCE. COMMUNICATION WAS GREAT.
I WILL BE USING YOU AGAIN IN THE FUTURE. THANKS GUYS...
Bought for my father's PT Cruiser. After he sunk a lot of money into it, and still had issues, a new computer seemed to be the only possible fix. Was a bargain compared to everything else he had tried. A few hundred bucks, and a couple weeks later, new ECU showed up ready to plug and play. It's been months now since the install, with no issues whatsoever! Even if there was, their lifetime warranty keeps me at ease. Definitely worth every cent to turn a problem child into a reliable daily driver. Have and will recommend to anyone who might need this as a fix. Thanks Flagship One!
Thanks so much for taking the time to share your experience, Brian. We’re really glad to hear the ECU brought new life to your dad’s PT Cruiser and gives you peace of mind with the warranty. It means a lot that you follow up with clear feedback and recommendation—it’s exactly why we do what we do.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words, Joe! We're delighted to hear about your smooth experience and are here whenever you need fast and reliable solutions in the future. Looking forward to assisting you again soon.