Flagship One Inc has a rating of 4.1 stars from 3,357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
Pcm worked perfectly and customer service is very good, i was very pleased with the whole process
Been working with them for over 5 years at the very least. Very good communication and supply.
Thank you for your continued trust and loyalty over the years. It’s great to hear that our communication and supply service continue to meet your needs, and we look forward to supporting you for many more years to come.
Ease of ordering, call in and the employees are friendly and helpful, shipping is pretty quick and modules come preprogrammed.
Jeremy, thank you for your kind words and for highlighting our service and product features. We’re thrilled to hear that the ordering process was smooth and that our team could assist you effectively. Your trust means a lot to us, and we look forward to supporting your future needs.
I've ordered from flagship one a couple times before. Expect a couple of weeks to receive the order as the programming phase of the order seems to take longer then they state. Otherwise, great product and service.
They had the parts I needed and they were shipped out in a timely manner. I will do business with them again. I have purchased many computers from FS1 and have not had any issues. They are my go to for replacement computers.
Backs Automotive, thank you for your continued trust and for sharing your experience with us. We're glad to hear that timely delivery and quality have kept you coming back, and we look forward to supporting your needs for years to come.
The people I dealt with was friendly and nice. Only thing I could suggest was the price. But seems to be working great. So all is good!
Website is user friendly, I had the incorrect shipping address, I called and they took care
Of it with no problems.
Took longer to get then I was hoping for but worked fine. When it got here. And priced at a third of a new one.
Excellent company to deal with. They kept me up to date on the status of my unit at all times. Product was received in a timely manner and in excellent shape. Unit performed as it should when installed.
Thank you, Baker, for sharing your experience. It’s great to hear that the communication and timely delivery met your expectations and that the unit is performing perfectly after installation. We appreciate your trust and look forward to supporting you in the future!
Ram 1500 no charging issue, bad ecu, installed f-1 ecu worked great only thing i had to do was relearn throttle. Worked great thanks again
Great website and service can trust what they do for you. Service was quick and I was informed of everything from the beginning to the end.
Thank you so much, Randy, for your kind words and trust in our service. We're delighted to hear the experience was smooth and clear from start to finish. Your support means the world to us!
Works great, reasonable price but be prepared to wait about a month to receive your product.
Everything worked exactly as it was supposed to and i received regular updates prior to delivery!
Thank you so much for your kind words, Jonathan! We're delighted to hear that everything arrived on time and worked flawlessly—your satisfaction means the world to us. Looking forward to serving you again in the future!
Had a great experience on the phone while ordering the part I needed. Fast Shipping too.
Thank you, Scott, for sharing your positive experience and recognizing our fast shipping. It’s great to know that our team made ordering straightforward and enjoyable for you. We look forward to helping you with any future needs!
Product worked as described and my truck is back running perfectly. Great customer service as well.
Brandon, it's wonderful to hear that your truck is running perfectly again and that you were happy with the customer service. We truly appreciate your kind feedback and are here whenever you need support!
The product i purchased works great. It was plug & play for my vehicle. Great experience!
Thank you so much for your wonderful feedback, Robert! We're thrilled to hear the product was an easy fit and exceeded your expectations. Providing a great experience is our goal, and your review truly brightens our day.
This was the second pcm that I get from you no problem very satisfied thank you.
Hi Carlos, thank you for trusting us once again to provide your PCM needs! We're thrilled to hear you're very satisfied with your experience, and we're always here to help whenever you need. Appreciate your support!
Asked if it was plug and play, supplied the vin and it was just as described. Not my first purchase from them. Haven't had an issue with anything! I'm a us d car dealer so I run across different issues on a regular basis!
Jay, it’s awesome to hear that everything worked perfectly and you got exactly what you needed hassle-free. Thanks for trusting us repeatedly, and if anything comes up with future parts, we’re here to help keep your work smooth and efficient!
My experience with Flagship was great, they knew exactly what I was looking for. They explained everything about the product. I was very happy with sales representative when I order the part, very knowledgeable.
Dwayne, thank you for sharing your positive experience—it’s great to hear our team provided the clarity and expertise you needed when ordering your part. We look forward to helping you find the perfect solutions for any future needs!
I finally got a chance to install the part on my truck and it did not work, not sure if it is the part or if it is something I did wrong.
The price was right and they did everything they promised would definitely recommend them
Thank you, Brandon, for your kind words and recommendation. We’re thrilled to hear that everything met your expectations and prove how much we value our customers reliable service at fair prices. Please don’t hesitate to reach out if you need anything in the future — we’re here to help!
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!
Thank you so much for sharing your positive experience. We’re glad everything met your expectations and hope to keep providing the products and service that make your mission easier.