Overview
Flagship One Inc has a rating of 4.1 stars from 3,357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
Instant Feedback
From ordering to receiving a pleasure to do business with. I was amazed at the attention to packaging.
Received the shipping label Sent ecu. Received replacement along with old ecu. Installed in car and works great!
Part was great, liked that they were able to get something that was obsolete from Ford. Unfortunately took more than two weeks to get.
After calling all over town and lastly the mercedes benze dealer to get an outrageous price for a new ECM, I was convinced there was no help for me. Many outside computer repair places / ECM repair deny mercedes products due to their theft deterrent system and other modules programmed into the ECM. I'm not a very trusting person when it comes to online business. After reading the tons of reviews about flagship one I decided to grit my teeth and trust the reviews. I am so glad that I did. The reviews didn't lie (for once)! The customer service was top notch! Very informative and willing to answer any questions I had prior to doing business. Evething was done withing a timely manner shipping label to delivery and back to my place of business. I will definitely take my ECM / computer business to Flagship One from now on. They are legit and have done just as they said they would. Vehicle is now up and running, passed State inspection, and on the road. Thank you Flagship One.
Rick, it means the world to us that we turned your skepticism into trust and got your vehicle back on the road smoothly. Thank you for sharing your experience and for choosing us—it’s folks like you who inspire us to keep pride in what we do. Looking forward to being your go-to for ECM service anytime!
I have used flagship numerous times. Customer service was great, and I've had no problems with products.
Thank you, Bob, for your loyal support and kind words about our customer service and products. We're committed to continuing to provide you with the quality and reliability you’ve come to expect, and we appreciate you choosing us time after time!
Provided computer that allowed us to repair car. However the appearance of product was below expectations.
Great business great products A1 service it was a fast turn around and everything was exactly as I was told
Shaquille, thank you for your kind words and trust in our service. We're committed to delivering the highest quality and fast, honest communication, and we appreciate you recognizing that. Looking forward to serving you again!
The website and details for installation and operation are clearly stated. Following the instructions, the car started immediately. After the sale, I called to speak with a representative because of a glitch in the selected State. This information was corrected immediately and the product shipped out the next day. If I have any trouble with the ECM then I can trust customer support.
When installed nothing but error codes put my old one back in the car when i get car back I will send you the Pcm
Great fast service and very good prices. Kept me up to date on how things were going. Would not hesitate to buy from them again.
Thank you so much, Richard! It means a lot to hear that you appreciated the quick service and staying updated throughout your experience. We're committed to earning your trust and look forward to helping you again in the future.
Needed a Powertrain Control Module (PCM) for a 2001 Sebring - Account Rep kept me informed and part worked great.
Bruce, thank you so much for sharing your positive experience! We're thrilled to hear our team kept you informed and that the Powertrain Control Module performed just as expected. Your feedback means a lot and motivates us to keep delivering great service.
Customer satisfied with product customer service was excellent and very helpful and received product in a prompt manner.
Eugene, we're so glad to hear you had a great experience and got everything promptly. Your satisfaction means a lot to us, and we'll keep working hard to provide the service you deserve. Thanks for being such a valued customer!
I'm glad you were able to support me with the part.i just wished the shipping could have been faster.
Easy to find the part that I needed. Just get the part number from your old part and find the exact part with that number at Flagship One.
Thanks so much for your kind words, Robert! We're thrilled the part was a perfect fit and helped solve your transmission issues. It means a lot to know our team made finding what you needed easy—options like that make all the difference.
I was very pleased with the results and service I would definitely recommend them and future business with them.
Deontae, we’re thrilled to hear that you’re pleased with both the results and service! Your recommendation means a lot to us, and we look forward to helping you again whenever you need. Thanks for choosing us!
The ECU that I ordered arrived on time in excellent condition. Being preprogrammed was a bonus, and it had no flaws. Email correspondence for the entire process was appreciated. Overall great customer service.
Andrew, thank you for sharing your experience and for appreciating the efforts we put into timely delivery and clear communication. We’re glad the ECU met your expectations and that the preprogramming added value for you. Your feedback truly motivates us to keep up the good work.
Where is the connector locks on missing tabs for the locks on one connector. Not very good Quality control
They were very helpful and fast on shipping and they were very affordable and honest I would recommend anyone 2 them I will make sure 2 call them again if I need another part 4 my suv
Thank you so much, Peggy, for your kind words and recommendation! We're thrilled to hear you had a fast and trustworthy experience—looking forward to helping you with your SUV parts again in the future. Your support means a lot to us!
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- East Rockaway, NY, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Louis, thank you for sharing your positive experience with us—it’s great to hear that our attention to detail made a difference. We’re committed to maintaining this level of care in every order and look forward to supporting you with any future needs.