business logo of Flagship One Inc

Flagship One IncReviews 3,933

4.1

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
East Rockaway, NY, United States
How would you rate Flagship One Inc?
grey star
grey star
grey star
grey star
grey star

Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

18,939 reviews
Ohio
2 reviews
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Send Message
Share Review
Report Review

Easy order
April 25, 2024

Order placement not rocket science. Received it within specified time. Thanks

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
Follow Timmy S.
Unfollow Timmy S.
Send Message
Share Review
Report Review

Works great
April 22, 2024

Easy fast and convenient works well! Only have to relearn throttle sensor and key

Date of experience: April 12, 2024
California
1 review
0 helpful votes
Follow Bumper I.
Unfollow Bumper I.
Send Message
Share Review
Report Review

Best deal on quality ECU
April 22, 2024

I have ordered 2 so far. You get them back faster than most R&R programs. The price is fair. The ECUs look great when they arrive, and both units have performed perfectly. Easy ordering with the factory ECU number. Great customer service. I had one small issue and after a short phone call it was fixed fast. I will be purchasing all my ECUs from Flag Ship One.

Date of experience: April 12, 2024
New York
1 review
0 helpful votes
Follow Mike O.
Unfollow Mike O.
Send Message
Share Review
Report Review

So far so Good! I found it easy to navigate website and order. I'm hoping for a quick turn around and getting my car running again! This may also lead to a repair shop using this site in the future as long as everything goes well.

Date of experience: April 11, 2024
Florida
1 review
0 helpful votes
Follow Ronald Y.
Unfollow Ronald Y.
Send Message
Share Review
Report Review

Good Company
April 20, 2024

Item worked as supposed to, good company to do business with!

Date of experience: April 10, 2024
New Mexico
1 review
1 helpful vote
Follow Robert D.
Unfollow Robert D.
Send Message
Share Review
Report Review

Did not receive full refund
April 20, 2024

They will not refund you, your full amount back, if you return your item, do not fall for their warranty, fully return crap that they have on their page. Ordered a part, and noticed I didn't need it in the end. Sent it back expecting full refund like it explained before purchasing.
Only sent half my money back, not a very happy customer.
Do not waste your time, and money folks. Complete rip off!

Date of experience: April 10, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you for bringing this to our attention. We are very sorry to hear about your experience. We're committed to addressing this issue. Please reach out to admin@fs1inc.com and we will prioritize this matter for you.

Florida
2 reviews
0 helpful votes
Follow Christopher D.
Unfollow Christopher D.
Send Message
Share Review
Report Review

Awesome company
April 19, 2024

Great customer service, highly recommend! Good communication, fast shipping

Date of experience: April 9, 2024
Colorado
1 review
0 helpful votes
Follow Armando M.
Unfollow Armando M.
Send Message
Share Review
Report Review

No sirvio mi ECM
April 18, 2024

El pero servicio no compren aqui si no quires llevarse un mal savor de Boca llevo 3 semanas asiendo el mismo formulario tube que pedir mi refund y saben cuando me van a quitar 80 Dolores ASI que yo les recomiendo que no compren por aqui es de los peor.

Date of experience: April 8, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you for bringing this to our attention. We are very sorry to hear about your experience. We're committed to addressing this issue. Please reach out to admin@fs1inc.com and we will prioritize this matter for you.

Texas
1 review
0 helpful votes
Follow Marciano T.
Unfollow Marciano T.
Send Message
Share Review
Report Review

Easy to order on line, have not install still working out other issues

Date of experience: April 8, 2024
Alabama
1 review
0 helpful votes
Follow Jeffery N.
Unfollow Jeffery N.
Send Message
Share Review
Report Review

Excellent service
April 18, 2024

Part worked as hoped. Easy process and solid results

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
Follow Veronica V.
Unfollow Veronica V.
Send Message
Share Review
Report Review

My second time using flagship,very satisfied... thanks

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
Follow Juli V.
Unfollow Juli V.
Send Message
Share Review
Report Review

I have used your products several times and always receive quality products.

Date of experience: April 5, 2024
Georgia
1 review
0 helpful votes
Follow Kenneth J.
Unfollow Kenneth J.
Send Message
Share Review
Report Review

2008 Ford F150
April 14, 2024

The ECU I purchased has the wrong VIN number programmed in it and it's making my ABS light stay on because the ABS module is reading the wrong VIN number. So no remote start and I've reach out with no response... Yes the correct VIN was submitted.

Date of experience: April 4, 2024
Colorado
1 review
0 helpful votes
Follow Armando M.
Unfollow Armando M.
Send Message
Share Review
Report Review

Buenas tardes ya llevo 3 semanas perdiendo mi tiempo pague 388 Dolores el ECM que me mandaron no funciona mi carro no da marcha ahora solo quieeo mi dinero para ir ala agencia no compren aqui valla y compren en la agencia estoy que dice que plug and play es una mentira asi que mucho ojo

Date of experience: April 3, 2024
Montana
3 reviews
0 helpful votes
Follow Judy F.
Unfollow Judy F.
Send Message
Share Review
Report Review

Always a good experience
April 13, 2024
Updated review

I have ordered multiple modules from you before and never had a bad experience everything always works as it should!

Date of experience: April 3, 2024

Easy order process
August 10, 2022
Previous review

Easy order process

Date of experience: August 10, 2022
North Carolina
1 review
0 helpful votes
Follow daniel Q.
Unfollow daniel Q.
Send Message
Share Review
Report Review

Good product
April 12, 2024

Everything looks good well satisfied with the pcm and the shipping and delivery

Date of experience: April 2, 2024
Oklahoma
1 review
0 helpful votes
Follow Lanny Z.
Unfollow Lanny Z.
Send Message
Share Review
Report Review

Great work
April 12, 2024

A++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: April 2, 2024
Michigan
1 review
0 helpful votes
Follow michelle W.
Unfollow michelle W.
Send Message
Share Review
Report Review

Would not work at first the truck box computer was fried to so after I changed that it programed really quick if I ever need another, I will buy from here I got one from flash master it doesn't seem to work right sometimes it don't start first try when car is warmed up and everything is good on the car, I checked everything thanks a lot

Date of experience: April 2, 2024
North Carolina
1 review
0 helpful votes
Follow willie Q.
Unfollow willie Q.
Send Message
Share Review
Report Review

There were no issues with my order and they arrived in a timely manner

Date of experience: April 1, 2024
New York
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Send Message
Share Review
Report Review

So far pretty easy to order, wonderful prices! Much better than going to a mechanic and paying inflated prices.

Date of experience: April 1, 2024