From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Tried computers for a local vendor (think major, nation wide chain). None of their PCM's could be programmed or came already programmed with a different VIN number and weren't able to be changed. I've ordered from Flagship One in the past and they've always come through. I haven't had one problem yet with any of their units. I will continue to use them in the future.
I am more than happy with the pcm that I got plug-in play. All I had to do was the key relearn, and it runs like new again!
Order was delayed and no shipping adjustments were made to expedite delivery
Works plug and play... fast turn around. What more can you ask for.
Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
Great service and fast shipping got my car back on the road with instructions on how to do certain resets after installing new pcm... so far so good
When the junkyard failed, Flagship prevailed. Hard to find PCM, bought with ease, and fast shipping.
Hello Josh, Thank you so much for sharing such kind words; your feedback brightens our day and fuels our dedication to serving you better every time. We're committed to continuously improving and appreciate you refreshing our motivation to provide outstanding experiences.
Unit came in in a timely manner, but there was a chip out of the part of the unit where you plug it in.
Communication was awesome! Every step of the way we had an email telling us the status and item arrived in a timely manner and seems to be working just fine so far!
Easy process and great communication as the work was being completed.
Great company and great customer service. Very friendly and very quick to answer any questions on product and also if any delays.
Perfect great service plug and play works great l will order another one for a dodge avenger
Received a great product that worked instantly. Got my car back on the road in no time. Truly a great company
Good easy transaction. No complications. Great service.
I called them and gave them the required information and they sent me the replacement ECM. This is the second one I have ordered from them for two different vehicles. Both of them have worked great since they were installed and programmed easily. Thanks
Didn't take long to find all the info I needed for the part I wanted!website was very easy to browse through as well! Product helped identify more problems I been having with the transmission I would definitely tell anybody to try this before spending thousands on a mechanic that most just tell u something u don't need to make more money so if u have problems with your transmission do this first and can save money!
I had to call into customer service to ask about part I was purchasing and repo was so helpful as I would have ordered the incorrect part.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We set a high standard for ourselves and we’re so sorry to hear about the issues you experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.