FridaChic has a rating of 1 star from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FridaChic most frequently mention credit card, customer service, and poor quality problems. FridaChic ranks 2409th among Women's Clothing sites.
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Like many other reviewers, I ordered what was represented as a linen top and turned out to be completely cheap fabric with no structure to it at all. I also am getting no responses to my emails requesting "RETURN" information. This is just another rip-off bogus Chinese company. Spare yourself and don't order. I have redacted my email address on my proof of purchase graphic.
Like many other reviewers, I ordered what was represented as a linen top and turned out to be completely cheap fabric with no structure to it at all. I also am getting no responses to my emails requesting "RETURN" information. This is just another rip-off bogus Chinese company. Spare yourself and don't order.
I have redacted my email address on my proof of purchase graphic.
I ordered 2 tops from FridaChic and one was supposed to be a linen top but when I finally received it, it looked like a Scrub shirt from the Dollar General. I emailed FridaChic customer service on 3 occasions with hopes that they would make the purchase right but NO ONE responded to my emails. Its a terrible excuse for a legitimate company and frankly they should be ashamed!
They sent a defective item with bunched up stitching on what looked like a huge hospital scrub. They want me to pay for return shipping to China for their mistake, or take a 20% refund. SCAM.
They won't let you post a review without picking one star, otherwise there would be none.
The three articles of women's clothing I received look nothing like they appeared in the marketing. They were touted as "natural fiber/linen/cotton" but are actually super synthetic, sized completely arbitrarily, and sewed like a pillow case without darts or ruching! As soon as I got them I asked how to return merchandise, and have gotten no response via email. Lesson learned.
Ordered multiple items - came in three different packages and arrival dates. By the time I got all items and attempted to return three that were so small I couldn't begin to fit into (ordered plenty large enough, I thought!), received response that I was past the 15 day return date! Very poor quality, bad delivery/return service - do NOT use these folks!'
I ordered when they were so new they were very few reviews... I wish I'd waited. They are clearly a drop shipper-probably a one man show who orders items from the manufacturer as customers place orders. So it takes forever before they ship the product, and then takes another forever to get here. I requested to cancel a number of times and its futile, so I opened a case with Paypal to get my money back.
I bought 4 blouses based on the good reviews of the website. I really wish I had checked independent reviews as well. I suspect their positive reviews are fake. They are all written by people who can't speak English, filled with grammar errors. They took my money right away, and 3 weeks later, only received the first garment. It does not look like the picture in the ad. It looks more like a scrub top. Their website said it was cotton blend/linen, but it is actually cotton and polyester, so they lied. I asked for a refund, but received no response. Their tracking info is all in Chinese. I will never order from them again. I wonder if I will see my other 3 blouses?
Customer service would not respond to my return instructions request - I ended up opening up a claim in PayPal (So glad I didn't give them my Visa#). They initally responded to open claim but then did not follow through with crediting my account. Not only was one of the items not the one pictured online (different style & print), but the other item (a sun dress or beach cover up) was covered in a light plastic coating (not breathable or exceptable fabric to wear)
Please don't be as silly as I was to buy clothes from this company. If not satisfied you are offered 15% of what you paid rather than having to return the items to China where I suspect they will be lost. The clothing is a very poor quality and totally undersized. Beware of spending hard-earned cash on this rubbish.
Fabric is not as pictured. Measurements are not correct. Fit is very small around bottom and very large on top. All fabric bunches at my waist. Color is accurate in sunlight. I was looking forward to wearing on vacation. Now I have to try to find a way to get credit or return.
Should have known better, did not look for reviews and fell for the picture of a very nice 'linen look ' top... waited so long, i began to think that it wasn't coming ( probably be better if it hadn't) Ugly, cheap, badly designed thing that looked like grandpa's pyjama top. A lesson well learned... hate contribute to the general waste prob, but threw it in the bin
Website misrepresents the product. Part of my order arrived today I was so disappointed with every aspect of the three garments that arrived. All three looked nothing like what I ordered they look like 3 oversized men's shirts none of the items I ordered had collars these do. Looks like it will be impossible to get a refund so all be warned do not order from this company and I was expecting the product to come fro the US not China.
This company is a scam, I ordered 3 shirts my credit card was charged right away that was in February its now mid April and they are still sending me emails telling me they do not have my shirts and the delay will be longer. What a shame as I really liked the look of the product... Lesson learned. Please don't make the same mistake I did.
Ordered 2 items, finally got them. One not as advertised, other cheap and nasty polyester, not linen, not as advertised. Asked for return details, told I could either pay for return to Beijing plus taxes i. E get nothing back, or take a 15% refund. Facebook should stop them advertising
I did get shipping confirmation and a tracking number, but there is no tracking information to show. They did respond to an email, but I doubt I will ever see the linen pants I ordered - they were supposed to ship in 7-12 business days and that window has been closed for a while. Lesson learned - I will be contacting my credit card company to (hopefully) remove the charge.
Having waited over 2 months for 2 so called Linen Dresses, which ridiculously arrived separately, I find that they are thin, Chinese, cotton and polyester dresses.
Can't imagine I will get my money back, but I would not recommend this company to anyone, though the styles do look chique.
Shirt was vastly over sized. No response from the company despite two emails asking for instructions on how to return it. Have now filed a dispute of the charges with my credit card company.
https://www.scamadviser.com/check-website/fridachic.com
As of March 12, this website is only 54 days old. Holy crap, the website involves 3 countries, the photos are pretty but they lack the side views or more information that legit mail order places have, no measurements. Do yourself a favor and avoid the heck out of this website. Wait another 60 days and check back with site jabber.
I sent mine back to the P O Box no on the package by recorded delivery. It did cost me £4 postage though. Someone did sign for it. I have now applied for a charge back from my bank, awaiting reply! Will let you know if it works. Xx
Bought two tops totalling £35, complete rubbish. I wouldn't wash the car with them. AVOID AT ALL COST, Facebook should be ashamed at allowing this company to trade.
After a six week wait the clothing, if you could call it that, was so bad that it was unwearable! The fit was appalling. I ordered two of the same top in different colors. When they arrived they were made of different fabrics! Absolute garbage. After reading the reviews about the return policy I threw them away and considered it a painful lesson learned.
Money sent, order confirmation received, and no reply to latest emails. It's been 12 working days and no shipping confirmation. Not sure what is going on. The order confirmation said it takes 3-5 business days to prepare to ship and 7-10 to ship, and a shipping confirmation was promised. I've got nothing so far? Beware.
I ordered 3 items, all supposedly "linen"
Fabric was different for each item, none of it was linen. Design and Make nothing like the images.
I am now trying to return so lets see how that goes!
9 weeks later i only have one of the three items i ordered. Like others here, fabric is NOTHING like the advertised pictures which look like linen... what i received is more like tent fabric. Total scam. I am awaiting an email response re a refund but from what i read here i guess i am not very hopeful
Material is cheap sizing is so off, no customer service, no ph#, waiting for refund, and return mailing address.
ITS A SCAM.
I see in other reviews that there is nowhere (except China) to return items. I am having the same experience. The 'linen-cotton' blouse was horrible quality and the hips did not fit the rest of the blouse size. The detail shown on the picture was totally missing from the item they sent me. Grrrr And I never got a refund even though I returned the item to the address that was on the package.
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