France & SonReviews 286
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France & Son Reviews Summary
France & Son has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
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I have been a frequent shopper at the Tanger outlet and I stumbled upon France and Son. Upon entering I was greeted by a very enthusiastic young lady who offered her assistance. I decided to look around and found that there were so many unique pieces which were potentially multi purpose in its use. One particular piece caught my eye and not only was it aesthetically pleasing it was super comfortable. It was a sofa chair and I was able to get 2. They made a beautiful addition to my collection.
High quality and style all together. A wonderful find.
Ulander Ramesar
I have to say that France&son has amazing products for all types of decor and has the best employees to help you find exactly what you're looking for! I have recently purchased a marble table with matching white leather chairs as a gift for my mother who has had her eye on a similar set. This fit into our home perfectly and is such high quality furniture we really enjoy! I would really recommend shopping here!
I ordered this Marble Dining Table and I am absolutely obsessed! It is exactly how I expected it to be and was delivered very quick. It is a beautiful marble that fits very well in my home. Customer service was amazing, she was very friendly and accommodating. Highly recommend ordering from France & Son!
Absolutely loved this store! I was looking for new furniture to decorate my house, everything I found there was inexpensive and super nice quality. It's hard to find nice furniture for a good price but I had no problems when I visited France & Son. The customer service was awesome, they helped me with everything I needed and knew the answer to all my questions. I also appreciated that all the staff was wearing face masks, they definitely prioritize health and safety. I have recommended this store to do many of my friends and family and they loved it as well. Can't wait to shop there again and find more awesome pieces for my house!
I was looking for a chair for my newly renovated living room, this place caught my eye with their incredible selection of designer pieces with prices you cannot beat anywhere. Located in Tanger Outlets in Riverhead, NY really recommend. I found the perfect chair for my living room and it didn't break the bank. The customer service was also great, Alexis had all the answers, directed me to the right section, and offered me great options and exactly what I was looking for. Really excited about my new chair! 5 stars to France & Son for bringing together my living room.
Read the online reviews - they all follow the same pattern and cadence (most of them even in bad English). I have a professional background in social media and recognize fake reviews from miles away.
Companies who buy online reviews don't win my trust.
I made a purchase once (guess what - the chair came damaged and it took very long to remedy the situation) but will refrain from further purchases.
After placing an order I realized I had made some errors, in measuring and was so worried I would be unable to change my order. France and Son was very responsive and easy to reach both by e-mail and phone. I was able to make the necessary changes with ease and was very impressed by the service I received.
Guys i never write a review but this horrible experience has led me to write this one. I wish i would have read all the reviews before i made my purchase. Now i am seeking legal advice for this matter. I ordered a sectional from the site. Some how it was a duplicate order, no problem i denied the second order cause why would i have two of the same thing. Let alone have the room. Well not only did they charge me for the second order which i did not even go through finalizing. It was there error, they are trying to make me pay for the restock fee on a product that they mistakenly sent to me. This is the worst experience buying furniture from a business. Please please please dont use this company. They will scam you one way or another. Its not worth it, i hope this helps. But learn from me
Tried to return some furniture that actually took months to get and then was sent the wrong one and after waiting weeks for the to file a claim with the manufacturer they are now charging me hundreds of dollars to return this furniture that is their mistake. Don't ever use this place! If there is a problem with the order you will have to pay big. Even if it isn't your fault.
Omg horrible this company does not know customer service at ALL! Sam picked up my call and was VERY rude it was a nightmare! Omg please don't purchase from this site! They even have a cancellation fee!'
I ordered an expensive mirror over a week ago from this place. I paid extra for shipping because they didn't ahve local delivery. I followed up asking when it would ship. Come to find out this item is NOT in stock and they just didn't even check. Good thing I followed up. DO NOT ORDER FROM HERE
I purchased a pendant light from France and Son and when it arrived it was damaged. I was so disappointed as I really loved it. Customer service got back to me immediately and after sending pictures of the damaged light, they sent me another one - arrived in perfect condition! Joseph is awesome! Thank you!
I ordered some brown leather stools that look way lighter online, so clearly they don't work. I contacted the company via email and they told me yes I can return them and $650 will be deducted from my original purchase amount of 1070. I called the number online and they said you can't talk on the phone to returns, only to sales. What a nightmare... u want the proof I've attached the email
With everything that is currently going on, the customer service has been a huge help. Cassidy has been great and has been answering all my questions promptly.
Ordered 4 chairs and a lamp which I'm super happy with. Fast delivery and great quality. Tyler at customer service went above and beyond and was exceptionally helpful with a errant FedEx charge. Great service!
I ordered a wooden bench from this company that is defective. The seat of the bench is ½ inch higher in the front. It looks horrible and cheap. I sent photos with the measurements and I'm been told that this is a remorse return and that I will have to pay the shipping. Franceandson will not return my money, only replace the defective bench. Read their "scam" return policy very carefully. It does say that damaged good must be replaced with another item but it does not say defective. The bench I purchased wasn't damaged, it was built with incorrect specs.
Excellent range and good pricing.
Customer Service team is exceptional. Assisted in shipping to Australia. Goods arrived within 5 days of order!
A flawless experience. Online shopping as it should be.
Bought quite a few items for my apartment. Two of the pendants I bought were the incorrect colour and Zachary (Customer Service) was great at helping resolve the issue quickly and efficiently. Overall very happy with France & Son and the quality/price of the products they stock.
This company has went above and beyond for my satisfactory. Customer service always answers with prompt replies, they're very professional, and there furniture is so fairly priced. The pieces I have purchased from France and Son are the pieces that everyone wants to know where I got! I will continue shopping here, as it has checked off every box on list!
I read some of the bad reviews and i even called the company up. Richard explained their side of the story. I took a chance and everything was fine. Very personal, not a huge corporate monolith. I think these bad reviews are just people who are not happy in general. I wouldnt believe anything you see here. After all i dont normally ever write reviews so who does?
From the business
Shop Furniture, Lighting, and Home Decor. We're no longer mid-century modern specialists. We have something for everyone!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members