Overview
Forward2Me has a rating of 4.6 stars from 1,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Good service and good support. I highly recommended forward2me
Fast and reliable service as always, Psalms sorted everything out fast and efficient.
Chris is very knowledgeable and responds quickly with very accurate and helpful answers.
Hi Ares.
Thank you so much for your feedback and for your lovely comments.
We are really pleased to hear that you were satisfied with our service and with the support that was provided to you by Chris.
We look forward to offering you our shipping services again very soon.
Kind regards,
Hayley
Packages were safely secured forwarded my packages super fast
Fast shipping, reasonable price. Fast response from customer service.
I really like the service provided by the company.
Surprisingly cheap to ship big packets to central europe
Always a good excellent service and a very helpful customer service personnel
The guys that do the re-packaging do a fantastic job.
Well done Guys (and Gals)
Response was fact to my e-mail and I am satisfied.
Hi Paul,
Thank you for your feedback. I'm happy to hear that you found Jane response satisfactory.
If you have any further questions or if there's anything else I can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to assist you.
Best regards,
Aimee
Fast and great, and everything is safe…………………………..
Very good and quick service.
I will repeat the service and I need
I am very satisfied, again at any time. Thanks so much
Hello Tino,
Thank you so much for your kind words and positive feedback! I'm delighted to hear that you are very satisfied with our service. It's our pleasure to assist you, and we truly appreciate your trust and support.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help at any time. Thanks again for choosing us!
Best regards,
The support (Jane) helped with what we needed:)
Thank you.
Hello Dragonfly,
Thank you for taking the time to share your positive feedback! I'm delighted to hear that Jane was able to assist you with what you needed. Our team is committed to providing excellent support, and we appreciate your acknowledgment.
If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Aimee
Inconsistent with my experiences with international shipping hubs.
Hi Malik.
Many thanks for your feedback.
We are sorry to hear that you feel dissatisfied and that you have not received all packages in your shipment with FedEx.
Any potential loss claims must be notified to us via email as soon as your shipment has been marked as delivered. This is so we can ensure we are still within the stated timeframe to be able to submit a claim to the courier if needed. I have checked our email history for your account and we don't appear to have received any emails from you or any reports of missing packages from this FedEx shipment until now. All loss investigations and claims have to be notified by us to FedEx in writing within 21 calendar days from the date FedEx accepted the shipment, failing which no action for damages may be brought against FedEx. I have checked the date that your shipment was dispatched from our UK warehouse up until the date of confirmed delivery and we should definitely still be within the 21 days timeframe to submit an investigation and loss claim with the courier for your shipment, if required, once we have further assessed the tracking history for your shipment.
I will ask for one of my customer experience agents to reach out to you via email and escalate this issue to the FedEx couriers as soon as possible.
Please keep an eye out for our email.
I hope this helps you further and that you will reconsider your current rating of our service.
Kind Regards
Hayley
Always by the book.
Always dependable
Always trustworthy
Love these guys.
Efficient communication and quite swift. Satisfied with the service
Hello Spiros,
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our communication efficient and our service satisfactory. Your satisfaction is our priority, and we appreciate your trust in Forward2Me.
If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We're here to help!
Best regards,
Regilyn
Excellent! I had all my questions answered. Very friendly personnel.
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- Preston, Lancashire, United Kingdom
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Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alexander.
Thank you so much for your feedback.
We are really pleased to hear that you have been happy with our services.
I shall pass your gratitude onto Psalms personally.
We look forward to offering you our shipping services again very soon.
Kind regards,
Hayley