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Forward2Me

Overview

Forward2Me has a rating of 4.6 stars from 1,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
100
value
91
shipping
88
returns
39
quality
79
This company responds to reviews on average within 6 days
+23
How would you rate Forward2Me?
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Macao
1 review
1 helpful vote
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Joyce
January 11, 2024

Nice and promptly reply. Useful suggestion and opinion.

Date of experience: January 11, 2024
Hong Kong
1 review
0 helpful votes
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Service Assist
September 8, 2023

Honey was the agent and she was prompt in her responses, solve the issue in no time. Thank you.

Date of experience: September 8, 2023
A F. Forward2Me Rep
over a year old

Hi Siu,

Thank you so much for taking the time to share your experience with Forward2me!

We are delighted to hear that Honey provided you with helpful and professional support.

Should you have any further questions or require assistance in the future, please don't hesitate to reach out at info@forward2me.com. We are always here to help!

Warm regards,
Aimee
Customer Experience Forward2me

Spain
1 review
0 helpful votes
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Excellent
January 13, 2023

Great service and most important great customer support. Will use again.

Date of experience: January 13, 2023
Florida
1 review
0 helpful votes
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Great
December 5, 2022

Easy to use if a company doesn't ship to your country.

Date of experience: December 5, 2022
Germany
1 review
0 helpful votes
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Excellent Service
September 29, 2023

Very fast and uncomplicated. The website is very easy to handle.

Date of experience: September 29, 2023
Netherlands
1 review
0 helpful votes
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Everything perfect, thank you
November 10, 2022

Everything perfect as usual, thank you. Good thing you are there.

Date of experience: November 10, 2022
Illinois
2 reviews
0 helpful votes
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Works exactly as it exepct it to
October 21, 2022

The experience is flawless. Great customer service when it is needed

Date of experience: October 21, 2022
Virginia
1 review
0 helpful votes
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Quick and reliable
February 16, 2023

They had good communication, good packaging and fast turn around time.

Date of experience: February 16, 2023
Japan
1 review
0 helpful votes
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Appreciate. Thank you
August 11, 2023

Hi Honey
You are very kind and polite
Appreciate. Thank you

Date of experience: August 11, 2023
A F. Forward2Me Rep
over a year old

Hi Soma,

Thank you so much for taking the time to share your experience with Forward2me!

We are delighted to hear that Honey provided you with helpful and professional support.

We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.

Should you have any further questions or require assistance in the future, please don't hesitate to reach out at info@forward2me.com. We are always here to help!

Warm regards,
Aimee

Canada
1 review
0 helpful votes
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Amazing
January 3, 2024

It was fast. Nothing was broken. 10/10. The price was decent.

Date of experience: January 3, 2024
A F. Forward2Me Rep
over a year old

Hi Christopher,

Thank you for your positive feedback! We're delighted to hear that our service met your expectations in terms of speed, quality, and pricing. Your satisfaction is our priority, and we look forward to serving you again in the future.

If you have any further comments or suggestions, please feel free to share them with us.

Many thanks,
Aimee

Japan
1 review
0 helpful votes
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I used it for the first time
January 21, 2023

I used it for the first time.
Easy to understand, simple operation, easy to use.

Date of experience: January 21, 2023
Kuwait
1 review
0 helpful votes
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Jane customer service help
December 3, 2023

The response and problem solving was very good and fast

Date of experience: December 3, 2023
A F. Forward2Me Rep
over a year old

Hi Mubarak,

Thank you so much for your positive feedback! We're happy to hear that you had a great experience with our customer service ( Jane). Providing fast and effective solutions is always our top priority, and we're delighted that we could assist you promptly.

If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

Best regards,

California
1 review
0 helpful votes
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Best Service Ever!
January 26, 2023

They always ship very fast and very quick and I love the service so much

Date of experience: January 26, 2023
Egypt
1 review
0 helpful votes
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GIRLIE and AIMEE
January 3, 2024

Thanks for the wonderful work and quick response to my request

Date of experience: January 3, 2024
A F. Forward2Me Rep
over a year old

Hi Mohamed,

Thank you very much for your kind words and positive feedback! I'm delighted to hear that you were pleased with the work and the promptness of our response. Please don't hesitate to reach out if you have any more requests or questions in the future. We're always here to assist you.

Warm regards,
Aimee

Indonesia
1 review
0 helpful votes
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1st experience
October 7, 2022

Fast response and fast delivery. Reasonable shipping price. Thank you.

Date of experience: October 7, 2022
Bulgaria
1 review
0 helpful votes
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Great Service
August 31, 2022

Very helpful service and awesome customer service. Will use again.

Date of experience: August 31, 2022
Italy
1 review
0 helpful votes
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Ship problem
December 30, 2022

Hayley solved my problem very quickly, I am very satisfied!

Date of experience: December 30, 2022
Engineering T. Forward2Me Rep
over a year old

Hi Giorgio.

Many thanks for your feedback and for your lovely comments.
You are very welcome. It has been a pleasure assisting you.
We look forward to offering our shipping services to you again very soon.

Take care and stay.
All the best for 2023!

Kind regards,

Hayley

Austria
1 review
0 helpful votes
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Not Good
January 18, 2023

Not good service very expensive another service is much better

Forward2Me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2022
Engineering T. Forward2Me Rep
over a year old

Hi Mirijan.

Many thanks for your feedback.

If you have experienced specific problems unrelated to price then please provide details and I will investigate further.
If your concerns purely related to price then for the peace of mind of all our customers we offer a price match guarantee. If you can find a cheaper like for like service from another forwarding service we'll refund you.
Please contact our customer experience team from info@forward2me.com for more details or check out the page from our website.

https://www.forward2me.com/price-match-guarantee/

We would appreciate if you could reconsider your rating.

Kind Regards

Hayley

Seychelles
1 review
0 helpful votes
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Parcel
December 12, 2022

Well wrapped and shipped very fast. Very reliable service

Date of experience: December 12, 2022
GB
1 review
0 helpful votes
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Delay in courier movement of package
October 6, 2022

Raised this matter with a representative, and this was promptly and fully resolved.

Date of experience: October 6, 2022