Forward2MeReviews 2,094

Easy to use and clear, frequent communication from Forward2Me to keep me up to date with the whereabouts of my product order, makes this service offering a pleasure.
I ordered a number of products from different locations in Europe and it was neatly repacked and shipped within a short space of time. The only complaint is the expensive courier charges from the business partners such as Fedex and DHL which defeats the purpose of having an offshore address and packaging service.

They used to be good. Now everything I ship thru them(it's always been small unbreakable music accessories) are held and news "repacking". This doubles my cost for a plastic item.that weighs 0.2kg. Once repacking is required it doubles your shilling costs as the cheaper economical options disappear. Even when weiting this, they had 185 packages waiting to be repacked and increasing very quickly (up by 15 packages). Will never use them again as customer service is useless.

Overall a good experience as the goods arrived as ordered in Switzerland. There was a little hick-up to begin with and it took some time for me to find out how to find someone at Forward2Me who could help. In the end it was resolved smoothly and the goods arrived.

How come a shipment cost £45 less than 1KG shipping cost plus custom duty reach £100. This is NOT Acceptable at all and I will never think to ship via forward2me at all

Registering a new account was quickly done and all the logistics in the background went smooth and fast. In comparison to competitors, the pricing was way more reasonable.
The only thing which I found a little confusing was the format of Forward2me's address, which did not map straight forwardly to the required fields in the UK web shop I bought from (i. E. name, street, house number, postal code, etc). Here is some room for improvement in the provided manual.

I wanted to purchase an item from Amazon.com UK that was sold out in the United States. In just a few minutes I was able to set up the address in the UK, order the item, and the process was very easy and the item arrived shortly to my address in Southern California shortly thereafter. The website is perfectly arranged, gives you shipping and packaging options, and the communication is constant and excellent. Extremely satisfied, this opens up a world of purchasing for me in the UK.

Order arrived at warehouse but was misplaced and assigned to another customer. I had to follow up where it was and it was found and then forwarded to me without any further problems. Currently have another order delivered so will be interesting to see if this one runs as smoothly as orders have in the past.

The overall experience resulted in me receiving my fragile 3kg parcel from Germany in an undamaged state in pretty quick time, though the process was not that intuitive initially. However, overall, very good.

The best way to transfer important spare parts quickly, easily, and safely from a British supplier to Germany. At a fair price. Furthermore, every step is documented and communicated promptly. A wide range of options are available for final shipment.

Quick and simple. I was even provided with photos of the packages when they arrived at the warehouse! Most of the shipping options were on the pricey side, but luckily FedEx had a reasonably priced option.