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Boxinus Reviews Summary
Boxinus has a rating of 3.7 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boxinus most frequently mention and customer service. Boxinus ranks 33rd among Shipping sites.
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Iam one of the ppl who joined boxinus from the beginning of their startup with a lady called vicky. Done great deals but after too many years i started to realize that there is a big change in how they rule the busniess.
They disable payments through paypal so they hold your package and let you leave it for their beneficial thats a creative way of stealing goods.
They have problems with some ppl in specific countries and they really hide them self not to show that.
My advice keep away from dealing with them.
Customer support was really helpful... The team did a great job in helping me out resolve my problem! My problem was handled perfectly and efficiently!
I have been using this service since the beginning of the pandemic. These days when I could not go to US, they sent all my products to Israel without any problems. They always respond to emails. Their prices are also very affordable compared to MyUS.
Just paid $1 and got my lifetime US address to shop from US. I shop wherever I whish and send it to my US address. It is very easy and fast to consolidate more than one product and send to my country.
No live chat, lie
No support, no answer your emails
No one answer your phone calls
Can't access my account
Can't retrieve my shipments
Lost my staff
I have posted my items to my Boxinus address. My account won't let me make payment due an error on the security code on my card.
Now the site shows that I haven't setup an account and they have asked me USD 1 again.
This won't go through either. No one responds to my emails I am so upset and have potentially lost USD 200 shoes.
Many shipping's i made with Boxinus this is what you need when you looking for a trust and fast shipping to you ;)
I have been using Boxinus for 4 years, lately they have been shipping my items with fedex regular, although the shipping charges have increased but the delivery is taking longer, as well as when I send for help or request help I never get a response. It's quite sad because I order from the US on average once every month.
Message subject: [Tck# *******] payment problem - Order: LCFOLLS- SD-*******
Your message:
Dear Boxinus, Please find attached message we receive from bank, and card statement. Since 18/8/2020 I received my package in ur inbox and since that time I couldn't pay kindly help in payment Or give another channel to contact u Regards, Nasser *******204
I've been trying to get in touch with them for 5 days! No one answers the phone or emails the whole "live chat" thing is a lie there is no place to live chat and my item haven't been put into my box since Saturday (it's Tuesday) no explanation no emails back, I've tried Facebook, emails, calls NOTHING. I ship over 7 times a month and they want to treat customers like this? Absolutely gobsmacked and disappointed. I just want my stuff!
Appreciate the quick process. I was glad that they updated and sent my package quick. Really worth paying for.
I Love boxinus.com as they deliver to UAE super fast and customer services is responding within few hours
I have been using aramex since i started shopping online from the usa which was around 9 -10 years back. Their service started getting bad so was looking for someone new. I ended up trying boxinus. I am glad i did as they are just amazing. So prompt. My shipment was delivered the same day they also sent it via fedex to dubai. Never seen such amazing service. I am sure i will be using them again.
I've tried more than a company similar to Boxinus but at the end I wanna say that it's full stop with Boxinus.
Perfect of handling your shipment also they are ultra super professional the way of warping the package and very fast delivery system with awesome customer support who they will be happy to assist and advice you with any question you asked.
BoxinUS is an international forwarding service you can trust, I've used them for a few years now without any issues whatsoever.
Their shipping fees are reasonable and they are extremely careful with your order and make sure to check it's up to your standards, their dashboard is extremely easy to use and information regarding the package when it reaches their warehouse is provided to you.
We've tried some more similar companies but at the end I wanna say that it's full stop with Boxinus.
Why?
Because of:
- Awesome customer support, wherever you call, you will be directed to dedicated line immediately. So no need to wait long for operators and promotions
- One of the best shipping services with FedEx on board
- Economical prices
- No issues with custom clearance matters
- Safe, secure and efficient
I have family in the US that always ships me stuff for me and my kids we used to deal with shop and ship which takes over 10 days to shop our packages! Soo happy I found out about boxinus I usually get my packages withing 4 days max!
I could say, I will have a partner or corporation in USA that will help me for my busines, and its boxinus
From the business
Boxinus.com is the leading mail forwarding service with 6 years of experience in shopping and shipping services.
Boxinus.com provides members with a US mailing address enabling users to shop online from any US merchant. Boxinus.com is the right choice for everyone who enjoys the variety and great prices offered by US Merchants, companies doing business in U.S. and students and professionals who has spent many years in U.S.
Boxinus.com offers:
- Reliable shipping services by DHL Global Express and TNT Express
- 24/7 Customer Service by phone and e-mail
- Great shipping rates
- Shopping from E-bay and Amazon sellers who do not ship outside US.
- Concierge service to pay merchants who do not accept payments from non US credit card holders.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Asma! We value your review!