We waited two hours on the phone to try and get a refund. We have also emailed them and never have received our refund. This company is a scam!
Very good service and booking with no hassles, great price and easy to use, highly recommend this service
L booked and within a few minute it was confirmed. The price was also great because l least expected it'' marvelous! 1
Great prices, easy booking. Great options to lower prices, convenient and eay website. Would definately recommend and will use for future flights
Be careful with this company. I booked the tickets through them and they canceled my booking, but they took my money and not giving back to me.
This site was great and easy to use. Booked a flight from calgary to Puerto Vallarta. And Saved some money. Quick return on query and results. Thanks
It was pretty smooth, it would be good if you offered a no fee price guarantee. Anyhow all in all the experience was good.
It was great to talk to the representative and having my issue resolved quickly and satisfactory. Very happy and grateful!
Looking forward to searching and booking with you in the future. Easy to use and navigate. Great experience to date.
It was very easy to find ticket i wanted and book on this site. It was very fast. Now i am waiting for the ticket:)
Thanks for Courtney
Got a great deal for the flight booking with better fare. Thanks for the effort. And recommend who looks for cheap flights and great service.
This is my first time booking with, and I really liked it.
Booking were smoothed and better fare!
I recommend this website!
It was very easy to book on this site. And very fast for conformation. I'd use it again and I'll tell my family and friends how easy it was
I was empress from the start. The transaction was fast and I had a great experience with FlyFar.ca.
I will be recommending the website.
I was totally satisfied with the attention I had and the treatment he gave me. He was fast, attentive, very professional And simply excellent
So far everything looks great! I already have the confirmation from the airlines, and everything looks as stated.
Am very very happy about your service, thank you well surely do business with you and I will tell my friends about your service am very happy thanks.
The willingness to profit through bad business. A low integrity move, flyfar wouldn't refund my money for a double booking! What happened was: in my attempt to book a flight, the website says error after trying to process my purchase, so in a hurry as my life would have it, I send it through again so I don't miss the booking, and come to find that they booked the same flight twice for me. And so I think this can easily be resolved because, how does one person fly on the same exact flight twice? Impossible, right? There should be safeguards protecting this error from ever happening in the first place! Why then is it even possible that the company can accept a double booking? Why would anyone need to double book a flight for THEMSELVES? Either way! Why can't they then refund the double booked ticket? Especially 3 months in advance! And the reason is, in the end now they benefit TWICE financially for ONE ticket. I would understand if I had to cancel a flight because of not being able to fly, but this is a unique circumstance of bad communication through THEIR website and a BAD BUSINESS MODEL that allows them to profit 100% on a "cancellation" that should not have had to happen in the first place. In hindsight, the company should see that this is a glitch that allows someone to book TWO freaking tickets for ONE person on ONE flight. They should make reasonable steps to protect their consumers from circumstances just like this one from ever happening. I understand it was a mistake but where is the humanity in this equation, the good conversation where we can understand and fix a simple problem where no one is being taken advantage of here? Freaking blood suckers, like a couple hundred dollars is a huge deal to them, when in fact it's a much larger loss to me. People understand this but a company like this doesn't. So disappointed
Overview
The company has garnered significant negative feedback regarding its customer service and refund processes, with numerous customers expressing frustration over long wait times, unhelpful representatives, and difficulties in obtaining refunds for canceled flights. Many reviews highlight a perceived lack of accountability and transparency, with claims of hidden fees and inadequate support during emergencies. Conversely, a few customers noted positive experiences with the booking process and competitive pricing. Overall, the prevailing sentiment suggests a deeply concerning reputation, primarily due to inadequate customer support and a troubling approach to handling cancellations and refunds.
This summary is generated by AI, based on text from customer reviews
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- Mississauga, ON, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members