Florists.com

We ordered what it was looking like a beautiful heart of white flowers with the stand for a funeral and never arrived. When checking the order it said "Delivered" but it was a lie, it never arrived to the funeral home. The customer service returned call person didn't know what happened or how to check where it was delivered to as they work with local vendors to do so and were not opened. The refund was requested and an email received with the refund process confirmation, but it was not the original intention. We didn't look good at the funeral because no flowers. I immediately checked the reviews and multiple postings are referring to the same issues. I should have checked the reviews before buying from them. My mistake. I am not ordering from them anymore and will advise to others about this if possible.

I placed an order for my SIL birthday. The flowers were never delivered and no one even called or emailed me regarding the issue that they didn't have a florist to fill the order. They deducted the money from my account. When I spoke to them they offered to send the next day but then came back and said they didn't have a florist to do that either. I would not refer this place to anyone. Call a florist yourself, I'm sure it will be easier and cheaper. I would rate this place a zero

Ordered Flowers to be delivered for funeral service. I. I got the confirmation and was charged but they never actually processed the order or delivered the flowers.

There is no way to get hold of them. Any of the online forms that I've tried to use to contact them either tell me my order number is not valid, which it is. Or as soon as I fill in the data and click send I get an air sending. If I call there's an automated voice system that says they're not accepting orders via phone which disconnects right away. I have been sitting on chat for over an hour trying to get a life person and apparently they don't exist. Do not use this company.

They deserve negative rating, but it is not here to select. I placed birthday order for my daughter 2 days in advance they confirmed the order and delivery in the area. On the birthday date, late afternoon service representative left me a voice mail saying unfortunately florist in the area is not available and they can't deliver, and it will be next day without regret anything. I called back saying not acceptable then they lied to me saying they reached out other florists, and it will be delivered at the end of the day. I got an email saying we tried to deliver but couldn't another big lie.

Next day morning another person left voice mail saying they don't deliver in the area at all! These are bunch of liars and can't be trusted. DO NOT USE THIS COMPANY THEY HAVE NO RELIABILITY AND FULL OF LIES.

Reading these reviews made me nervous, but my experience was positive. I ordered my flowers one day in advance and they were delivered by 3 PM. The vase was different than pictured (though similar) but the flowers were fresh and beautiful. My recipient was delighted.

BUYERS BEWARE! Not only did florist.com cancel my order 2 DAYS before Mother's Day, but they also told me that it's going to take them 30-45 BUSINESS DAYS to return the $20 I spent on a bouquet for my mom. How is it possible that any business can justify taking so long to return $20+ a shipping charge? Where has my money gone? It's beyond ridiculous. I placed my order two weeks ago and now I have to pay double the price to get flowers elsewhere and they won't even arrive on time because it's so last minute. I will never use this site again and I caution everyone else to not repeat my mistakes!

Terrible customer service and even worse flower arrangement. They sent flowers that looked like they were thrown together by a five year old. When I called customer service, they gave me a scripted "we could care less" response and told me they can't do anything since it was more than seven days since I made the purchase. I will never order through this company again and suggest no one else does unless you want to waste $60-$90.

I ordered a bouquet of flowers for a dear friend of mine to be delivered on 8/23/ 24. They were never delivered however florists.com did call local florist of the town that the lady lived in to set up a delivery. Florists.com said I ordered a dozen roses however was a lie I ordered a bouquet with sunflowers and only offered the local florist $39 of $60.45 that they charged me. I will say every florist in the local town rejected the order. The website I ordered from never called me and told me anything I still have not received my money back on my card yet. I have filed a report of being scammed from this website. I called one of the local florists in the town my dear friend lives in and ordered my bouquet of flowers and she said you are the one I rejected, never order from florist.com it is a scam. The local florists delivered a beautiful arrangement to my dear friend that is with me paying what was charged online but I gave it all to the local florist be careful what you order online.

The worst bouquet of flowers that I have seen in my life! H O R R I B L E! Stay away from this page. The carnations were all brown around the edges and the others flowers dry, the little roses never opened. Also, they did not send 2 balloons of 3 that my husband bought, they sent only one. Do not trust them because you will regret it!. """They did not refund the full money that my husband paid""". I don't recommend this Florist.com page. Do not permit that they embarrassed you on a special day. My husband paid for a PREMIUM bouquet... and look with your own eyes what they sent. In the photos you can see everything, how were the flowers, when the delivery man arrived with only 1 balloon, and the refund receipt

Very upset that I ordered this in time for my godchild's 7th birthday, Oct 20th, and it arrived LATE, 21st! I ordered it on Oct 16th. Why was it not shipped in time for delivery on Oct 20th? Their error not mine! Not dependable shipping! I hope it is satisfactory when she opens the box! Not happy at all!

Mad for not looking/reading reviews before ordering! Ordered flowers 4/17/24 - (4) arrangements delivered to same address for delivery on 4/24/24 for Admin Professionals day. What a joke at 4pm still NO flowers - I've contacted so called customer service twice and all they tell me is the local shop is not answering so they don't know anything. Really!?!? I know a few things - I WILL NEVER ORDER FROM THIS SITE AGAIN. I also know that the flowers are not going to arrive and I will never get a refund from these SCAM ARTISTS!

I would give minus 5 stars if possible. I found out that you can not reach this company when my flowers were late. Tried calling recording said "we do not except phone order, good bye". Tried emailing 6 times and received an error message that said to try later, 2 days later I still
Get the message. Tried the chat, asks for order number then email then phone then it appears they are going to respond and 25 min later no further response. The flowers did come. Not anything like what I ordered. Paid 75.00 for a dozen red/pink roses 6 gerber daisies and 6 green things. Came with a cheap vase. They were not arranged which was a shock to me. They came in a box. I could have bought flowers/vase and stick them in a vase for 25.00. So I paid 50.00 for a lot of frustration and so embarrassed to have sent my dtr flowers she had to arrange. They did notify me of the delivery and I responded to the email to get no response. I purchased thru Rakuten who also does not back their sponsors. I would avoid the company!

Don't use this company! I ordered Mother's Day flowers for delivery. The order went to them at 9 am on Saturday and I was assured that it would arrive on time. As of Tuesday they still haven't arrived and all my messages to customer service result in the same form letter stating the flowers will arrive as soon as possible. What a ripoff company!