asked byon 2/14/19
They have an email address where they do write back and promise to correct the fact that flowers were not delivered (this was not the case). They have a 1800 # with a 45 minute wait who also make promises of deliveries that never happened. When I requested a refund, they pushed back asking for a 4th chance to deliver the flowers. I had to call my bank to fight them on goods not received. Awful experience. Please don't use them.
IMPOSSIBLE! I couldn't find a phone number for them and when I emailed them to find out what was going on with my order in the beginning they responded with a lot of "faulty" information. When I finally decided that it was time for a refund (no flowers were ever received), they blocked my email! I had to go through my bank to stop payment! HUGE HEADACHE AND HEARTACHE!