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How easy is it to get a hold of customer service at Florists.com?

asked by Lisa E. on 2/14/19

3 Answers
IMPOSSIBLE! I couldn't find a phone number for them and when I emailed them to find out what was going on with my order in the beginning they responded with a lot of "faulty" information. When I finally decided that it was time for a refund (no flowers were ever received), they blocked my email! I had to go through my bank to stop payment! HUGE HEADACHE AND HEARTACHE!!!
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Pretty bad especially if you are on the west coast
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No. Their phone number refers you to their website and on their website you can only send them an angry email, but won't hear back.
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