I ordered flowers to be sent to my girlfriend who is currently living in another city. I paid extra (I mean a LOT extra) for the flowers to be delivered on Valentine's day. I got an email saying they were delivered. But when I called my girlfriend, she said she hadn't received anything. Their customer service phone number goes straight to a recorded message asking you to use their online portal. In their online portal you can just basically send them an angry email, but no one responds. This is extremely unprofessional. Do not order flowers from these A-holes.