Overview
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Todo estuvo fácil, sencillo, entendible y rápido, la página muy manejable y amigable
No he recibido mis tiquetes aéreos. Se compraron hace 2 días. Solo recibí este correo.
First time I've used this site for booking and I must say it's nice to save on air tickets. Confirmation emails were fast. Flights are still far off so we'll see how the follow up contacts will be.
As always today to get the cheapest deal you have to reject all add ons that pop up as your booking, if that's what fits your needs.
We travel many months of every year so we'll be using this booking site again.
I'm concerned! I just spent much more on this travel plan than I anticipated because I looked at the prices 2 days ago, and they have drastically increased. The confirmation email didn't arrive, so I had it resent. A bit of a hiccup getting verification code to open the app, but it just arrived
I needed to reschedule my fight more than a month early. When I called to get it changed a very rude person was on the phone and completely would not listen. I would love to use your services in the future but after that experience. I will have to tell everyone to beware. As a Citizen and Veteran in today world, I can't just lose $300.00. Thank You,
"I had an amazing experience booking my flight through Flight Network! The website was user-friendly, offering great deals and plenty of options to choose from. The booking process was seamless, and I received my e-ticket instantly. Their customer service was also outstanding—quick, friendly, and very helpful when I had a question about my itinerary. I highly recommend Flight Network to anyone looking for hassle-free travel bookings at the best prices!"
Good
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Very bad customer service.
Very bad customer service.
Very bad customer service.
Very bad customer service.
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- Toronto, Ontario, Canada
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members