Overview
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Horrible customer service and very unhelpful. I will never buy tickets with Flight Network again. WARNING DO NOT BUY TICKETS WITH FLIGHT NETWORK.
Although choices are limited, the price outweighed the issues.
This worked as well as the hotel booking site I use. I appreciate the simplicity!
Everything was easy and was a pleasure to work whit you!
Hope to work again whit you!
It was so easy I was sure I was doing something wrong.
First time using this site for flights, so far very happy...
Service was excellent - have a question, however, why is pricing done in US funds?
Great experience. Booking was fast and precise. Awesome!
I feel very well taken care of and look forward to my trip!
Flightnetwork works extremely well for bookings.
Very easy to navigate through the site
I will use flight network again. The prices had no hidden fees while booking.
Great price and helped with getting better dates but staying on budget.
5 Star service, the entire Process of booking was seamless and perfect!
Your website is very easy to navigate. Quick booking. Perfect. Thanks, Sonja
Search & booking was fast, received el. Tickets through email in minutes.
Great website, easy to navigate, booked without any problems
The web page was so easy to follow thank you. I will be back for sure as do a lot of travelling
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- Toronto, Ontario, Canada
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members