FlightNetwork

Booked a flight for September 19th, 2022 on July 13th. Got notified by email the flight was canceled by the airline on September 16th, only 3 days before the flight. Requested a refund on the 18th. Confirmation of the request received on October 7th. The request was denied on November 17th due to no-show. So basically, they took my money and then canceled my ticket. Then refused the refund because I didn't show up for a flight on a canceled ticket. Totally scam.

It took me 5 months to get a refund from them after better business Bureau helped me get the refund. They never pick up the phone and getting a refund is hell.

This is a scam agency. They will offer flights that aren't available and charge you money then when the airline contacts you they will tell you that they are trying their best to help you but all they will do is transfer you from agent to agent. They send emails saying a manager will call you back and no one calls you back. They say that they are contacting the airline but they do not the only option they will offer you is a refund of which they will deduct many fees. 9 times out of 10 you will get an email saying that there has been a change to your flight even though no such change has happened. My flight was changed arriving 2 minutes earlier and it doesn't affect any other leg of my trip but they are saying that the airlines cannot authorize any changes and they transfer me from agent to agent solving no issues. You will have a headache and stress with this company. I am very disapointed that skyscanner has this agency listed as someone to book though. I will not use skyscanner anymore as well.

DO NOT use them. They are the worst company! They don't honor their 24-hour cancelation policy posted on the top of their website. They have terrible customer service! For your own good KEEP AWAY!

DO NOT BOOK WITH THEM. I repeat DO NOT BOOK WITH THEM. They are the worst travel agency (if you call them that). They have zero support with helping you do anything. If you change a flight and pay extra for the chance of changing it they are ZERO HELP. And can not do a thing. I have waited 14 days for this imaginary team to call me back to fix it. PLEASE DO NOT GIVE THEM YOUR BUSINESS. They do not deserve it. They just lie to you non stop on the phone and have NO solutions.

I booked multiple flights with flight network.
Due to a medical emergency I had to change the date of a ticket from Bali to Sydney. A ticket I had already paid $1200 for (economy class!)
Initially they said they couldn't change the ticket due to economy class being completely full for all dates requested.
As I began to get anxious as the medical
Emergency was my wife having a heart attack back in Australia with the second phone call they were able to upgrade my ticket to premium economy for an extra $400
I took it and prepared to leave.
After going through Check out I realise I got an economy seating.
Economy that apparently was fully booked.
When asking qantas about this mishap, they advised that there aren't any premium economy seatings on planes from Bali to Sydney.

Getting in contact with flight network after this was a disaster and after sending them multiple emails with proof of emails stating I bought a premium economy and showing the ticket stating economy, they are dismissive and not responding accordingly.

This agency is a huge money grabber with total lack of customer care. They aren't worth a penny.

Avoid this business as you end up paying more than you bargain for.

I submitted a written document from my doctor stating that I could not travel on my previously scheduled trip to India due to a back injury. I want a refund since I have met your qualifications to cancel my trip and I DID PURCHASE YOUR FLIGHT INSURANCE. The doctor's letter was sent to Marc Jathan on March 14,2018 and Miranda Kishimoto on March 24,2018. I am in the process of filing a complaint with the Federal Trade Commission for investigation and the group that I regularly travel internationally with so that no more people will be deceived by your company. My claim no. Is ******* and I will do whatever it takes to stop your cheating people out of their money.