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FlightNetworkReviews 2,262

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Massachusetts
1 review
0 helpful votes
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It's been good
March 13, 2025

It's been good. I would have liked information about options to purchase in-flight meals in advance.

Date of experience: March 3, 2025
New Hampshire
1 review
0 helpful votes
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I had a very quick, easy experience with booking a few international flights on this site. Would definitely recommend this site for booking!

However, I am giving a 4/5 star rating because only 1 out 3 flights is currently showing in the "my bookings" page, which doesn't make sense. Would love to be able to see all 3 flights in one place.

Date of experience: March 2, 2025
Oregon
1 review
0 helpful votes
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Last night and today I went to book a flight searching for many hours. They listed a price, and then when I went to complete the booking, they said due to the demand of my flight the price increased. After it happened two days in a row, I went ahead and just booked, it but so frustrating as they should list the accurate prices upfront. It was like a bait and hook. Very annoying.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2025
New Jersey
1 review
0 helpful votes
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Worst ticket website ever
March 10, 2025

Horrible experience- customer service is non existent and no one takes ownership of issues.

Passing around to agents. Supervisor are unhelpful and no training on how to take ownership of companies fault.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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Seems prices are worse then it was 3 1/2 years ago
I never had this problem when I traveled to Buenas Aires to Cordoba

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Wow it was so easy, quick and efficient! I tried using another top rated booking site and it did not go smoothly! So im glad i stumbled upon yall everything went amazing!

Date of experience: February 28, 2025
Thailand
1 review
0 helpful votes
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2-3 lefagyást követően sikerült jegyet venni
Kgkgkgkgkgtkt

Date of experience: February 28, 2025
New York
1 review
0 helpful votes
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Fare information and booking system just deceiving. Opinion!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2025
New York
1 review
0 helpful votes
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I was checking out and the price jumped $500 more saying the price 'just' changed... when i went back to search after purchasing, the price shown is still the $500 less price. Feels a little bit like a trick and i didn't appreciate that.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2025
Poland
1 review
0 helpful votes
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Keep up the good work
March 8, 2025

Keep up the good work. It was a good experience. I would recommend to my friends.

Date of experience: February 26, 2025
Utah
1 review
0 helpful votes
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Confirmation airports incorrect
March 7, 2025

Your company had the incorrect airports listed causing me to have to call airline for correct confirmation tickets.

Date of experience: February 25, 2025
Pennsylvania
1 review
0 helpful votes
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Norway
March 7, 2025

It was easy to navigate once I decided on my travel plans, I was trying for days to thru flysas.com but couldn't connect

Date of experience: February 25, 2025
New Hampshire
1 review
0 helpful votes
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Everything was an add on
March 7, 2025

The Site was pretty easy to use but you had to pay for everything- even if you wanted to get your information texted to you was an extra $6 charge. Not sure I will use them again.

Date of experience: February 25, 2025
Massachusetts
1 review
0 helpful votes
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I was booking my flight at the same time as 2 of my friends. When I go to purchase my tickets, I got a pop up saying the flight increased by $283. They booked their flights no problem, no increase. I was afraid if I didn't book it, we wouldn't be on the same flight. After paying $153 for bags & $318 for extra leg room it just seems like price gauging. Oh and I paid an additional $6 for us to hopefully sit together. All the others I'm ok with but to tack on an additional $283 just seemed excessive. Very disappointed this happened.

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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Just my opinion: but it really looked like an exorbitant amount of baggage and insurance scams.
Website functioned akay

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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New customer
March 6, 2025

So far good. My friend and I still need to do passport info.

Date of experience: February 24, 2025
Virginia
1 review
0 helpful votes
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Easy to book
March 5, 2025

Easy to book. Convenient web site and that is all I have to say.

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Lousy service on line
March 4, 2025

Your site is confusing and ridiculous. You try to sell everything at 3 different times which is very confusing. And the costs for everything are outrageous. Paying for a special seat is one thing but just paying for a seat is outrageous. Perhaps you need an area where you can lay on the floor for free? Get your act together…start a new trend developed for the traveler.

Date of experience: February 22, 2025
New Jersey
1 review
0 helpful votes
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I was trying to find a way of what options I had to fly out of Malta, they are limited. It was very difficult to just find what destinations were possible

Date of experience: February 22, 2025
North Carolina
1 review
0 helpful votes
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Disgraceful fraud
March 4, 2025

Your website and seat pricing is a fraud. $25 to pick a seat is ridiculous. In the future I will avoid flying with you whenever possible. $450+ for 2 people for a 55 minute flight is atrocious.

Date of experience: February 22, 2025