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3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Arizona
1 review
0 helpful votes
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First time use Flight Network found on Google Flights. Easy to book, competitive pricing.

Date of experience: March 14, 2025
Wisconsin
1 review
0 helpful votes
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I was able to easily move around the site and change my trip plans.

Date of experience: March 14, 2025
Virginia
2 reviews
0 helpful votes
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Can't get back to anyone
March 23, 2025

I was called and told that I would get my tickets in a little while. I still have not gotten my tickets plus I'm not sure if both my requests went through my card was declined on the two of us going, but they were able to get us our two tickets and now I had ordered separately one ticket and I need to cancel that

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
New York
1 review
0 helpful votes
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Very disappointed
March 22, 2025

I booked a flight and realized instead of august 28th i was suppose to put in 29th. I realized immediatley and called you guys 2 minutes later to change. You were charging amazing fees to change. Literally 2 minutes later. Totally wrong. Very disappointed

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2025
South Carolina
1 review
0 helpful votes
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Thank you
March 22, 2025

Thank you. I never book flights but this seemed to go well except for the hidden fees that get you at checkout

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Was on long wait with no response need to change my flight due to political event I have to attend. I had someone talking to me, and they not talking to me. It became very frustrating

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2025
Oregon
1 review
0 helpful votes
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The process was a bit cumbersome!
March 21, 2025

The process was a bit cumbersome! A lot of boxes to check. All seats had an extra charge. I'll wait on the other two stars until after the flight!

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2025
Ohio
1 review
0 helpful votes
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Dissatisfied
March 21, 2025

I went to the Allegiant web site. I have booked through them many times. I did not realize I was re routed to you. I thought maybe this was something new with Allegiant, until I saw that all of my cousins confirmation emails were coming from Allegiant. (She booked the same flight.) It is too late to do anything about this now, but I am not pleased at all about this. I ONLY want to deal with airlines themselves, no outside trip managers.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2025
Virginia
1 review
0 helpful votes
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Many improvements are needed
March 21, 2025

Many improvements are needed. Egypt Plus is not working, and too many questions to add extra.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2025
New York
1 review
0 helpful votes
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Wow the amount of add-ons for basic services is astounding. Terrible.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Hate this site
March 20, 2025

Was trying to book on Scandinavian airlines. Instead this site pops up as the first site on a search and I mistakenly went into it. I have no idea if I paid more or less that Scandinavian airlines, or picked extras that would have been included on SAS. My fault, yes, for not having read more closely but feels like a scam to have an alternative site appear when you are trying to get to the airline. Also, the booking feels incomplete as I was not asked for my known traveler number or passport. When is that suppposed to be done? Hat this site.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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It is a bit irritating that you charge for every little thing and it is deceptive as when I chose to fly SAS my ticket price more than doubled with all the add ons including charging $27 to reserve a seat when the airplane is essentially empty.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2025
Thailand
1 review
0 helpful votes
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Réservation
March 17, 2025

Je ne parviens pas à accéder à ma réservation pour vol chiang mai osaka le 4 avril 2025 via hong kong
La réfé rence HHGHZH que vous m'avez donnée ne fonctionne pas.J'ai déjà payé pour 2 personnes sur ce vol.Aidez-moi à résoudre ce problème.

Date of experience: March 7, 2025
Illinois
1 review
0 helpful votes
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You nickel and dime passengers on everything--not like the old Porter Airlines.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Horrible Service
March 17, 2025

You canceled my order within a couple of hours blaming some kind of error. You are holding $2400 of my money for 3-5 business days when I need to pay for another flight. You provide no support to speak with.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
West Virginia
1 review
0 helpful votes
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Love this website!
March 16, 2025

I looked for the best price for a flight to Fort Lauderdale and this website has the best price by far! The booking was easy, and the communication was great. Highly recommend!

Date of experience: March 6, 2025
North Carolina
1 review
0 helpful votes
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Avelo
March 16, 2025

So far, okay. Advertisements look good. Word of mouth is good. Non-Stop is great. The site itself offers to many extras. The flight itself was just over the cost of the baggage fees. You can't go back a page from the payment page to edit the flight. You have to start over. Pricing turns out to be more than you expect. I will let you know how the flight goes. Stay tuned.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
New York
1 review
0 helpful votes
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Way, way, way, waaaaay too much upselling. Like airline insolvency insurance are you f'ing kidding me? There's like a dozen upsell things now. Reminds me of the SNL skit where they come out with a shaving razor with 5, no 6, now 7, 8, 9, 10, then there was 11, you didnt think we'd do 12, introducing the razor with 13 blades!

Date of experience: March 6, 2025
Pennsylvania
1 review
0 helpful votes
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Pretty straightforward and easy!
March 13, 2025

Pretty straightforward and easy! Thank you, C Brown
*******

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Sadie
March 13, 2025

Ok... except we have a dog. There isn't anything to aid us in her passage.?

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2025