FlightNetwork

This company is the worst to book a flight through. Don't ever book through them. We booked the flight for our daughter going to see her friend. Somehow the flight got changed and we were not notified about the change. The counter person looked it up and said we had no email in there bit they emailed me the original paperwork so they did have it. The other thing was that my ticket was cheap but there was and Unaccompanied minor fee that i was not told about. So now my ticket is over 700 dollars. This company did not disclose any information. They suck $#*!...

Absolutely ridiculous experience. I have been notified by the airline that my cancelled flight is eligible for a refund. Flight Network asked for $30 handling fee for processing the refund. Since then, there has been no response to emails, no confirmation that the refund process has been initiated, and nobody at their customer service line answers the phone 99% of the time. The one time somebody answered after a long hold, he immediately said the call needed to be transferred and after hours on the phone, nobody answered. You call this a legitimate business? Horrific.

Very bad service. This is fraud sites, don't ever book tickets from here. I didn't got my refund amount which is 28k. It has been more than 2 weeks I have cancelled my ticket and called to customer care many times. They say to wait for few days but no response. They behave unprofessional. They just looting people money.

DONT ever book with flight network!
There useless!
I booked a flight from Valencia to Perth.
Rang to change it for a week earlier, they did, with a cost of just under $600, except from Barcelona to Perth.
I rang to say they made a mistake.
They said we can change but you will have to pay.
I said no way, its your mistake.
They said they would need to listen to the phone call to see who's error it was.
It would take 24 hours, then they said 48 hours, then 72 hours.
3 weeks later only days before i was supposed to fly, they still had not done anything, only saying it had progressed and should be sorted soon, please wait, thankyou for your patience.
In the end i had to catch a train to Barcelona to get my flight.
Did i get compensated, No!

Dont book with Flight Network

My wife made a mistake in entering her name (entered two n's instead of one). Called immediately to correct it. The f**king mumbling a**hole on the other side would not budge unless she paid $200 CAD to change the letter. It costs less to go to the Canadian registrar's office to change your entire name. Cancelling would refund her only 50%. Talk about getting caught between a rock and a hard place. I picked up on the conversation and totally lost it on the mumbling prick. He then changed it with no charges. Never been so upset at a scam in my life. How does the government audit thee companies and give them a pass? It's beyond belief. Never again will she make a mistake to book something through this clear scamming so called "company"

Beware, they are a supplier for agents like iTravel2000. If your agent needs to make a change or get in touch with FlightNetwork (FN) expect, virtually be assured, that FN will not respond in a timely fashion. In my case, I needed a correction which has to occur within 24 hours (which is what most airlines expect). They never contacted iTravel2000 back, in fact, they said there was no record of the request only to find it later. Then they refused to do any changes and said we need a new ticket and no refunds on the old one. They have serious customer service issues. Every conversation with them is as if dealing with the soup-nazi and they don't take responsibility for their part of the problem.
Note: If you live in the Toronto area do not expect any better treatment for being local

First time booking a flight with them and for some unknown reason there are added charges that we did not choose. I contacted them right away, and spoke with a representative named Jack who immediately processed the refund charges and gave me his direct extension number in case if I had any problems with my refund.

No hassle, no headaches and the funds were immediately placed on my account! It almost felt surreal that such great costumer service still exists. Super impressed! Thank you! :)

I had 2 letters in my passenger's name that were reversed. Even after explaining that I'm dyslexic, that I didn't realize the mistake until it was pointed out to me, Simram K. At Flight Network said there's nothing they can do unless I pay the $56 fee. No compassion. No understanding. Completely disrespectful to those with disabilities such as dyslexia. I'll never support Flight Network again.

Cancelled a flight!
Was offered a $200 credit on a $600 flight nice scam, should be illegal!
Was not told that it expired based on the original booking date! Told it expired in November despite canceling in February! Misleading your customers, horrible customer service! Never again buyer be ware these guys are crooks! As a company you should be ashamed of how you treat people I have a business with over a 1000 followers I will definitely be sharing my experience over all my social media platforms! If you don't believe me read the other 400 negative reviews and experiences! Flight Network your an embarrassment!

Tried to cancel a reservation within 24 hours as advertised on their own site. Got the run around on 5 separate support calls where the reason they couldn't cancel changed multiple times before settling on "Qantas is charging a fee, it's not us". I call Qantas twice to confirm that they in fact do *not* charge such a fee, even getting a number from Qantas to give to FlightNetwork so they can confirm it. FlightNetwork adamantly refuses that the Qantas representative told them something completely different and refuses to honor their 24 hour cancellation policy.

Booking from here is a risk. Their prices are admittedly low, but if a single thing goes wrong prepare for them to give you the run around and at some point, outright lie.