website thubmnail of Flighthub

FlighthubReviews 5,070

2.2

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Flighthub Reviews Summary

Flighthub has a rating of 2.2 stars from 5,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 219th among Plane Tickets sites.

service
689
value
646
shipping
260
returns
521
quality
581
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Canada
1 review
0 helpful votes
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I use it everytime!
March 7, 2020

Best website for good deals! Always find what Im looking for.

Date of experience: March 7, 2020
Canada
1 review
0 helpful votes
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Booked a flight
March 7, 2020

I like the fast select option for the flight I booked.

Date of experience: March 7, 2020
Canada
1 review
0 helpful votes
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Quarterly trip to California
March 6, 2020

Very satisfied with the way web site is built... choices by airlines are very useful and the process to finalize purchase of tickets very easy. Overall very satisfied

Date of experience: March 6, 2020
California
1 review
0 helpful votes
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Great prices
March 6, 2020

Quick and easy process. The alerts were very helpful.

Date of experience: March 6, 2020
Canada
1 review
0 helpful votes
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Easy to use!
March 6, 2020

Flight hub always finds me the best deals. Thanks for making it easy to book flights

Date of experience: March 6, 2020
Canada
1 review
0 helpful votes
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Great deal
March 6, 2020

I signed up to get the best deal and you delivered. Thank you.

Date of experience: March 6, 2020
Canada
1 review
2 helpful votes
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Terrible
April 5, 2020

I entered the dates I wanted to fly. Then picked my flight (like any other website). Received an email confirmation and realized that the return flight date was not what I had picked. Tried to call to correct it. No answer. Had to cancel the flight which cost us $75 each ($150). I'm never using this site again.

Date of experience: March 6, 2020
Canada
1 review
0 helpful votes
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Was great until the very end. I had been presented with a summary to confirm before payment that was correct then somehow an insurance policy was tacked on without a confirmation step. Only saw it after payment was processed and then had to phone to get correction made. Call ctr staff were great but I should not have had to call.

Date of experience: March 6, 2020
South Dakota
1 review
0 helpful votes
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Convenient!
March 6, 2020

All details were clear and it was very convenient. Before my purchase, I was updated on deals as I'd requested. Very nice!

Date of experience: March 6, 2020
Pennsylvania
1 review
0 helpful votes
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Don't do it!
April 5, 2020

I booked through them without thinking. Their price was a dollar more than direct booking through American Air, and then they try to get you to pay $20 for a 24-hour cancellation privilege, which is generally free at all the airlines. The email confirmation they sent gave their confirmation number plus one that was supposed to be the American Air confirmation number, but it was incorrect. AA has confirmation numbers that are all letters; this one had numbers. Fortunately, I didn't buy any of the extras and so only paid a dollar more and the flight was legit. They seem to be making money on fees, especially cancels, which I didn't have to do. But lesson learned: search on the flight search engines, book your flights directly with the airlines! I suspect the 4-star ratings are astroturf. DON'T BUY EXTRAS LIKE 24-HR CANCEL IT IS USUALLY FREE FROM THE AIRLINES!

Date of experience: March 6, 2020
Canada
1 review
0 helpful votes
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These customer service representative are useless and do not know how to do their job. They are all bull$#*!ters that are to frightened answering a question. Ive been disconnected over 12 times. Pathetic people

Date of experience: March 5, 2020
Canada
1 review
0 helpful votes
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The Best Deal on Flights
March 5, 2020

When I googled "cheapest flights" I was delighted to discover FlightHub. They were $250-300 cheaper than the other site's. I'm a single mom, so this savings was huge for me. Thank you!

Date of experience: March 5, 2020
Canada
1 review
0 helpful votes
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The worst flight services I have ever seen and the customer support are even more worst. I had to travel through BOM TO YYZ via CDG & AMS. Before I went to check in. I came to know from the imm. Officer that I won't be able to to check in because I didn't had schengen visa. Customer support team should have told me that my flight needs those stupid visa. How can I possibly know about this if I didn't have to stay or go outside the airport at any of this European country. I was requesting refund, too but nothing works out. I would definitely suggest not to book any flight services with flighthub. They are worst in service providing and customer support.

Date of experience: March 4, 2020
Arizona
1 review
2 helpful votes
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Avoid Flighthub!
April 3, 2020

Tickets were purchased and then we learned my husband needed surgery. I called Flighthub to get assistance in getting a refund--I had even bought their CSA travel protection BUT whenever I called, I was put on hold FOR OVER 45 MINUTES and never could talk to an agent. My number was taken and I was told I'd have a return call within the hour. Hours passed the phone rang twice and before I could answer it, they were gone. Ugh, I've been working on this for days now with no resolution. Flighthub gives very poor service. I DO NOT RECOMMEND FLIGHTHUB AT ALL!

Date of experience: March 4, 2020
New York
1 review
2 helpful votes
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When I called to ask if the KLM flights had baggage included, I was told yes. But then I ordered the tickets and found out baggage was extra. Word of Advice for FlightHUB: Do not obscure your info of "total price" for flights. Make sure that if the 1st check in baggage is not included the customer knows that by being "verbally" told prior to ordering, instead of telling them they should have read the terms and agreements link on the bottom of the website footer. Have your baggage pricing links updated so that customers know how much more they will pay for baggage when the link goes to actual price on the airline company site and not to some generic link with no INFO! This is ridiculous! Since when is 1st check-in baggage not included? Since greedy greed that is when! What is next? Will I have to pay extra for Oxygen? I will not order from you guys again because I am afraid of hidden costs.

Date of experience: March 4, 2020
Canada
1 review
0 helpful votes
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The best price!
March 4, 2020

Friendly interface, quick information... and best price!

Date of experience: March 4, 2020
Canada
1 review
0 helpful votes
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Flighthub doesn't tell you that you are purchasing a light ticket even though the computer screen and your ticket says economy, thus you have to pay extra for baggage.

Date of experience: March 4, 2020
Canada
1 review
0 helpful votes
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Great deals and easy to book
March 4, 2020

First time using FlightHub to book the tickets to USA. Great experience. Got the tickets right away through email. Nice deals.

Date of experience: March 4, 2020
Canada
1 review
0 helpful votes
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Cancellation fee
March 4, 2020

Most flight searching site allows for cancellation within 24 hours without having to pay that extra insurance for $19.99 (i. E. expedia, orbitz). Would be nice to see you offer that too

Date of experience: March 4, 2020
Germany
1 review
0 helpful votes
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Disaster
April 3, 2020

Due to the Coronavirus and a cancellation of an existing flight, we had to contact Flighthub to rebook our flight. They informed us a cancellation fee of $400 would apply and an increase in the flight charge from our original cost. We were informed the changes would take a few minutes but could be longer.
After 3 days and many calls, it was evident, confirmation of the flight was not coming! You cannot believe the excuses and false claims they gave us. When the new departure date was only hours away they wanted an excessive payment to rebook another new flight. This company is operating a scam and strongly suggest you have no dealings with them.

Date of experience: March 4, 2020

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+156