FlighthubReviews 5,070

Personally i will not recommend this site to book your ticket due to corona virus my ticket god cancelled and their are not giving me the refund and not even next flight i am really regreting y i booked my flight with this $#*!... they are just telling me to contact directly to airlines and airline(lufthansa) is also worst who is telling me that only flighthub can solve this problem its being 7hrs m suffering and unable to get any solution. It has wasted my whole day... never gonna come back to flighthub

Call Flighthub the day before the flight thinking they have to know the flight is cancelled and give me the refund. First rep was very, very rude to me (Sam). I was told the airline charges a penalty. I have confirmed with Lufthansa they do not. I pushed back and got a supervisor. Same story from him. Hie tells me the code they have from Lufthansa is not for a full refund. This is the problem I had when I called a month ago to get a refund. The airline confirm back then that the code was for a full refund and Flighthub is to lazy to call them to get the code. I was told I will get a full refund when flighthub receives the code in the next 24-72 hours and I need not do anything. We shall see.

This is the worst 3rd party booking service I have ever seen. I will NEVER use it again and will do everything I can to tell people I know to avoid it. This scummy company kept delaying an answer on my refund request. The airline (Alaska Airlines) change my itinerary by four hours and cancelled a flight in my four flight reservation. This instantly qualifies me for a full refund, which Alaska confirmed that Flighthub cannot deny. Then did not give me answer for 5 weeks after I called to let them know I wanted a refund. Rather than admitting that the reservation could be not be fulfilled, they charged me a modification fee as I had canceled the flight?! Are you kidding me?! The airline cancelled a flight in my booking therefore it is on you (stupid Flighthub) to refund my booking. Absolute airheads working on the phones with empty promises of a follow up. Please avoid Flighthub, you are better off with Kayak or another 3rd party agency like booking.com.

Early this year I purchased two round trip tickets Pgh to Atl. The event we were to attend was canceled due oi the virus. As hard as I tried, It was never clear whether Flighthub or Delta Airlines was issuing credit for the canceled flights. Since I originally purchased from Flighthub I re-purchased flights from Flighthub assuming that my credit would apply to the new bookings. It didn't and thus I canceled the new purchase the same day. I was then informed it would take 18 weeks for my refund to be credited to my credit card. This absolutely ridiculous. I will never us FlightHub again.

I had booked my ticked from Bangalore to Calgary by Lufthansa on July 2020. The airline cancelled the trip for its own reason and i did not get a refund and was given a voucher to use it in future on the same rout. How do i use the same rout because when i booked an one way ticket to Bangalore to Calgary and right now I am in Calgary by using some other flight option.
Flight hub too could not refund any money to me as i actually paid the money to flighthub. This is so frustrating. Not only that, i had taken Manulife insurance for trip cancellation and interruption insurance. When contacted, they could not do anything. Then why do they collect the money from customers, if the can not promise their words. Its a totally frustrating experience. I warn all future travelers not to go for any travel insurances as they do not keep up with their promise.

Thank you
R. Lal
*******369.

Requested to change tickets as a previous was booked with wrong dates due to web-site issue.
Support sent me to... WestJet... and WestJet support explained that the change should be done for FREEE by FlightHub travel agent.
FlightHub agreed after 3 calls to change and still waiting for confirmation.
Very unclear and incorrect answers from FlightHub.
YOU DON'T HAVE TO PAY $75 FOR CANCELLETION AND per COVID-19 new rules you can get credit from most of the airlines.
The best way to book directly with primary airline company to be secured.