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Flighthub Reviews Summary
Flighthub has a rating of 2.2 stars from 5,071 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 225th among Plane Tickets sites.
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Booked our trip to London & Paris. I was a little nervous at first because I had not heard of this site before but it couldn't have been an easier. Great service.
I will not use flight hub again!
I booked with flighthub several times this year and hadn't had a problem until yesterday's booking. I clink on a flight that was priced at $445 and by the time I was entering my info and hit confirm the flight prices had went up to $505. I didn't realize it at the time as I was buying more than one ticket. So upon receiving my email confirmation I realized that the ticket prices was changed, when I contacted flighthubs agent and supervisor it was basically tough luck it's my fault that I confirm it. I proceeded to tell the agent there was three other flights still at the $445 price so I wouldn't have booked it at 505. They told me that I would basically pay $75 per ticket to change a $60 ticket. A flight price shouldn't change within the time you enter your info and confirm. Other booking agents including airlines have a timer at least to prevent you from losing the quoted price. Since flighthub does have that then they should at least allow you to make a change within a certain time. They were not accommodating at all and now I will take my business elsewhere.
Good day,
Thank you for your message and your feedback.
The final price, currency, restrictions, services booked, as well as terms and conditions must be agreed upon in order to complete a booking.
We apologize for any inconvenience you experienced with your travel plans.
Kind Regards,
FlightHub Team
It was an above average experience; niether out of this world nor merely average but kinda c+, b- ish. Is this a hundred characters, yet?
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
It was a very quick and easy purchase and the price was great I wont hesitate to use Flight hub for future travel plans.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
The insurance they sell is the biggest scam, yeah they mention it's just for 24hrs after purchase but who would pay $30 insurance just in case they change their mind within 24hrs of purchase, it's deceiving most people think it's for anytime you want to change your booking. Also it's so hard to change dates on a booking without having to pay an arm and a leg. To be fair prices are usually a little cheaper than other sites
Good day,
Thank you for your message and feedback.
For Canadian based travel agencies, we have until 11:59pm EST of the day of purchase to cancel with a full refund if our Extended Cancellation Policy is purchased, otherwise, our standard cancellation rate rates apply.
We reviewed your booking however, according to your check out page, you never purchased the extended cancellation policy or cancelled your booking therefore neither charge was applied to your booking.
We apologize for any inconvenience you may have experienced.
Kind Regards,
FlightHub Team
Booked flights effortlessly and assured best price. Kept informed with alerts. Also easy to access via telephone if need be.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
FlightHub was and is preferred by me and my family members. Prices are good with this website. But they should give a special discounts to their Old customers just to keep a good and long going relationship with them
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Thank you for your message.
Our customer comments and suggestions are valued!
In an effort to provide better on-line travel products and services, your comments will be escalated to our company decision makers.
Thank you once again for your feedback
Kind Regards,
FlightHub Team
I found booking and amendments were easy to do and u derstand and the communication of flight details was instant and very clear, everything g worked perfectly for me. Would definitely use again. Thanks
Weather cancelled my hot air balloon ride but walking the fest was fun Friday night. The food was great and there were unique items to buy and the vendors were friendly. I was glad I came and saw 4 beautiful balloons.
Rescheduling Saturday the info sheet said be there at 5:30am and then we weren't let in til 6:45, charged $5, and then told no flying - again. The fest wasn't open until ten. I felt ripped off to have to pay an entry fee for no fest for 3 hours (which I had already been to) and no ride. They printed misinformation about show up times when you couldn't even get in and then gave no option to find out and leave. You'd think they could put a sign up "No rides this morning" so we could turn around, or text us 'it looks poor' or have the money takers let us know no balloons were going up. Poor organizing to take an entry fee at 6:45AM with nothing to do for hours.
I purchased a flight for my husband on your site for Toronto at $252 but later had it rejected as the price had given me up to 266. While this may not be a great difference Flighthub should have honoured the advertised price.
Otherwise I have been pleased with the service.
I have to fly frequently, because of my business and I never found better website that you guys, I also recommend to my friends and family and the are so happy too!
Short and long flights they treat you well. Any problems they fix it. Enjoy the prices they know how to get the best deals. So try them today. Glad l did.
Number 1. Very satisfied. I have booked many times with flighthub and I'm satisfied. Never have problem. And in the future I think I'm gonna book again. Thank you for the service.
So convinient cause i just book the cheapest flight online or call their customer service then you can fly anytime
Very easy website to use. I found it so much simpler than other travel sites I have used in the past. I will definitely be using this site for all my future travel
Be careful before you book air tickets from this agency! Very disappointed on the service of this agency. The first flight of my return trip was canceled without any notification in advance. I had to take a train to get the airport of my second flight. I called FlightHub four times for refund and compensation of my loss. They just transferred my call to what they called other department, but actually nowhere, always wasted my time for waiting. When they transferred my call, they promised to solve my problem in 48 to 72 hours, while over one months passed, I never heard any response from FlighHub. That was the first time I booked air tickets from this agency, and definitely, the last time as well!
First night stranded in Toronto weather, second night stranded in Winnipeg due to mix up. Vacation cut from 7 to 5 days for our party of 3 and only $170 travel dollars credited for our next trip did not seem to be fair.
Very satisfied on my last experience with Filththub i bought 3 vouchers to Paris feom Montral at excellent rates
Hadnt gone to my country had been 3 years. I was expecting to pay tons of money on my ticket. I found flighthub and since december i have bought 3 flight tickets with them. Affordable and good customer service to assist you. Website easy to use.
Always check flighthub for flight deals, their prices are good, their website is easy to work through. Have bought many tickets with them and would do so again.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team