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Flighthub has a rating of 2.2 stars from 5,071 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 225th among Plane Tickets sites.
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Flight hub allows me to search and compare
Flight times and prices on several carriers and to pick the best arrival and departure times to meet my schedule.
I look for the best flight and price on a few sites and found these ones that I booked to be the best@ the time-- have booked many flights with you
User friendly, convenient and good rates... I would recommend this site to anyone who travels. I have used this site many times and have never had any issues.
Great Prices! Easy, quick and efficient booking website that offers more than just a flight! A one stop shop that's super helpful if your looking for flights immediately or if your planning a trip. Definitely will be using this site in the near future! Thank You!
I booked my flight from flight hub and i got really good deal. I would definitely book it again if i get good deal.
It is always easy to book with flighthub and find the best deals possible. Never had any issues. I'd recommend to anyone!
Unfortunately we had to amend our ticket and FlightHub made it very difficult and almost impossible. Once we did arrive international there was NO way to contact them. We do not recommend this agency.
Affordable and reliable service. Just what you'd expect for a company like flighthub. All options are available - from no frills to bells and whistles
I bought 2 tickets for my parents to fly overseas almost one month before they needed to go there. When i needed to cancel the flights the second day after purchase because my father needed to go to hospital Flighthub gave me a hard time. They promised to cancel flights for just $200 then they tried to charge $300 off my card without me knowing. Luckily i only had $297 on that card. When i asked why $300 while promised $200 they just kept saying that's all that could be done but suggested to use my flight insurance that i bought from their site in advance. They gave me insurance number to call to get refund for cancelation fee of $295. I ended up paying $295 extra just to cancel flight but this is not the end of the story. When i called insurance few hours later they told me my insurance policy was cancelled by Flighthub and there's nothing they can do but gave me Flighthub's number to call. I called Flighthub again, they kept transferring me from one manager to another without any result. In the end after few days waiting for refund i only received around 50% of what i spent for my tickets while they promised to return almost everything by using insurance.
My father used Flighthub to book his tickets. But when he tried to change flights or cancel within 24 hours they told him they would charge him lots of fees. Then they said 24 hours just passed and gave him a credit, but then told him he would have to pay an $200 for each flight he re-booked. Stay away from flight hub, its a scam. They will get you with the fine print.
I purchased tickets in June, premium and over $1000 extra for the premium seatng. 5 months later they change to flights and downgrade seats to economy. When I complain about the downgrade they claim a systems error at the time of booking. I stress they confirmed reservation seating class when the transaction went through. Then they came back and said there were no more premium seats available. I asked them to look at there own web site because they are sill selling the premium seats on the same flight!
They then blamed the airline and said they could do nothing more except offer $300 VS over a $7000 originally paid.
They would not allow me to speak to a manager, just kept insisting they had a system error at the time of booking. They admitted FlightHub made the mistake but they will not honor seating. Next step for me is legal action and reported the company to the better business bureau.
It's very easy to book a flight with flight. The information required to complete on line very simple and the confirmation received was very quick. Hope they stick to confirmation details agreed to for a pleasant flight.
Nihal. D
One of the worst travel agency. Never on your side when you need them. No support for any problem if you have while travelling. Missed my flight because of them and no substitute flight or money refund or any travel credit given. Would give zero 0 if possible.
I purchased flight through Flight hub and unfortunately had to cancel them for a medical reason. I had purchased trip cancellation insurance (through Manulife) at the time of the flights being purchased. It clearly stated " covers 100% of the non refundable costs".
Now Flight hub wants to charge $500 to cancel the flights and the trip is covered at less than 50% of the cost. Its a SCAM! Buyer Beware!
It was awesome and quick.
Convenient and safe.
They give the best options to choose from when you are searching for a flight.
Very satisfied every time I use flight hub.
Always find the best rates and I fly quite often so I use flighthub very often
Have been using for some time and will continue using Flighthub for our travel needs.
Always a pleasure and will recommend to family and friends.
Very positive experience which I will recommend to my colleagues and friends to use as I found it user friendly and efficient.
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
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