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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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I HAVE PURCHASED 4 FRAMED PRINTS OF BASEBALL HALL OF FAMERS FROM THEM, AND HAVE RECEIVED EXCELLENT SERVICE. THEY PROVIDE PROMPT SHIPPING AND HAVE A COURTEOUS AND HELPFUL STAFF.
My wife and I love the quality of the products we have received from FineArtAmerica. Our only regret is we did not find out about this website sooner.
I can always find the unique and beautiful card I need that I can't find at a local card store. Ordering is easy, it comes quickly, and people rave about the special card chosen just for them. Often they sit on desks or get framed. Now that's special, right?
I LOVE YOUR SITE. YOU HAVE SUCH A WIDE SELECTION OF ART. I KNOW FROM PAST EXPERIENCE THAT ANY PURCHASE I MAKE WILL BE OF THE BEST QUALITY OFFERED.
Love the art and the quality. Have bought from them before years ago and the quality is still the same.
My order arrived well within the expected delivery date and was suitably packaged to prevent damage. The quality of the product was good and competitively priced. I would use this company again.
There was a problem with our first order. I contacted the company and literally within minutes I Received an email offering a full refund or a replacement. I chose replacement is arrived promptly.
I think ultimately how happy you are with FineArtAmerica is based on how much you love the artist's work you selected. I purchased a photograph on acrylic plastic. The product looked great and hung beautifully with the provided materials. I will definitely use FineArtAmerica again. And from order to receipt it was just a few days. Very impressive.
Always a great selection of art including posters. Fine Art America has been a good recorce for interesting art for subjects that may be hard to find elsewhere. I've always had a great experience shopping here.
I recently bought a duvet cover and shower curtain of two different styles of Bernese Mountain dogs. I got my order in an acceptable amount of time and find the quality of both items to be very good. Strongly recommend this company.
When I received the confirmation email of my order I noticed it was not for the photo print I had ordered. The confirmation showed I had ordered a canvas for something I had never even viewed.
I emailed customer service and they told me it was my order and I could send it back but would have to pay the shipping for both the delivery and the return and then the item itself would be credited to my Visa.
They acted like they could care less and did not even ask if they could help me with the
Print I wanted.
I sent back the unopened package to a cost of $26.
I have never encountered such poor customer service and will never us this company again.
Beautiful Poster, very pleased, although I have replied previously
FineArt America offers a huge choice of arts in a variety of mediums which makes it easy to find just the right decoration for whatever location. Easy to shop and super customer service. I was very pleased with my experience at FineArt America.
I took a chance on ordering from a company I wasn't familiar with, because I loved the artist's work so much. I was extremely pleased with the prompt delivery and the excellent quality of the canvas. The shipping was first rate as well. I will continue to be a customer.
I was looking for a picture of the skyline and came across FineArtAmerica. They were the only website that had what I was looking for. Had the picture matted and framed and could not be happier. Will definitely use this site again when looking for items.
So very pleasantly surprised by the speedy service from these guys. My print was carefully wrapped and placed in a tube and was delivered in perfect condition.
Easy site to order from and clear descriptions of work, lots of variety too.
I'll definitely order from them again and will certainly recommend to others!
Colors are Brilliant, Image is Sharp, Captures the true beauty and majesty of Zion. Workmanship on the Canvas Wrap is perfect. Hangs in our entryway over an old parson's bench. Thanks for your website
Fast & Easy purchasing experience. I lived my T-shirt and cup depicting the Westward Ho hotel. Smooth transaction.
It was hard to choose a print to be framed for me. There are so many great photos to choose from that it is sometimes hard to make the final choice! The one I chose has the flowers more defined than what the others had. I still have to make a choice on another photo to be placed in my sun room. Once I made the choice, my photo was printed, framed and sent to me. Also the packaging was awesome, a little hard to get the photo out but the print was very protected for shipping.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.