FedEx

Diver knocked on my door then left. He didn't give me any time to come to my door. I called FedEx they said they was sending him back, I waited for 2 hours, then I got an email saying that he would be there at 2:38. I called to verify it and they confirmed it. I waited another 2 hours and then called back and they claimed they never sent an email, and that the driver was done with his deliveries for the day. This is the worst company ever.

When delivering m last package they did not even try to knock on the door when someone was home to get the package! Now I have to wait until the next day for something I need!
I am not happy with the service at all!

Package supposed to be delivered on a Friday- then at 3 pm on Friday they change status to possible delay… it's still two states away?!?!? How do you not know before 3pm on the day it's supposed to be delivered that it will be delayed?!?

No option for bad customer service. Had a package fail to be delivered 3 times and no one actually tried to. Then they delivered it to the wrong place and weren't even in my complex at the time of delivery.

I ordered a relatively expensive package. Said it delivered so I looked outside and it wasnt there. Checked all the floors on the apartment complex because fedex is known to deliver to the wrong apartment here all the time. Checked the office, mailbox, nothing. Days later after claiming a missing package and nothing has happened. I have also had them throw a package in the past at my door so hard that I heard it and the contents inside were damamged. Fedex is literally the WORST

I had two packages that arrived in a two week period and the contents of both packages were broken. The boxes were not damaged so it is my guess that the boxes had been tossed/thrown onto a hard surface. I filed an online claim with FedEx and both claims were denied. One denial claimed that the package was not properly packaged by the seller when the package was not even looked at by an employee of FedEx. The other denial merely stated that the seller of the item would have to contact FedEx. I consider FedEx to be a worthless company. I will do my very best to never, ever, use the more than worthless FedEx again!

Shame, shame, and shame again on FedEx for being such a scam shipper!

FedEx delivered a package to my house today. The package was the size of an envelope. I was shocked to see that the driver pulled into my driveway to deliver this. He hit the tops of my trees! I stepped out onto the porch to get the package, but the driver was not in the truck-he was urinating in my yard! I yelled at him and told him that I was going to report him. Never have had a good experience with this company, but this is the worst of all. What kind of people do they hire to go to people's homes!?

I know all drivers aren't the same, but a few are lazy or just don't care. I'm 69 and wife is 70. I specified driver instructions that deliveries are IN the rear on ALL my shipments. As you can see there's a sign on the bldg stating the same. And where do they leave it? Right out front under the sign that says to deliver in rear. No one lives in front and it's a short walk down driveway. The mailman does it. UPS does it, and so does other shippers. Why is it so difficult for Fedex? This has happened more than once. And it's so close to sidewalk anyone can pick up in two seconds.

I bought some Hockey Stuff at Total Hockey and they don't ship to Europe! So they recommended Bongo. I was a bit of naiv! Thats was definitely a expensive fault. On there Website they say: Hey buy in the States and saves up to 80% Shipping costs. I paid at least 3 times more than i would pay with UPS oder a other Company!

I bought stuff for 2500$ an i paid for shipping 1750$! Thats insane! I was shocked! So i asked Total Hockey to send my stuff back, no problem for them! But once the Stuff at Bongo you are trapped! To send the Items Back within the States i would pay 1500$!
And they don't let deal with!

HANDS OFF Bongo...!

What an expensive tax! And i dont know why you steal my stuff and denied my account. And you make the value of the item by your self. I lose 2000$ for 2 alienware laptop. And i just got email like this

Bongo Order Number: Order-Customer | *******

Item quantity Item Description Price per item
1 laptop $ 105.00
1 Alienware laptop $ 1000. 00

Subtotal: USD 10.00

Shipping: USD 185.82

Duty/Tax/ Processing: USD 169.06

Order Total: USD 414.39

Status: CANCELLED

I was supposed to have a package delivered yesterday. At 8:30 PM, after I called again, they told me they were delayed and it would be delivered today. Now I call and they misplaced the package in an airport and the package won't be delivered until tomorrow, they hope. They take no responsibility and won't give any refund. HORRIBLE customer service.

They are taking forever to make a delivery. We've been calling to change the delivery address, and it was changed and confirmed.

After 3 weeks of waiting (since everyday it was delayed again and again…) they have delivered it in the wrong address and I can't really take it anymore.

Really bad service.

Driver keeps leaving packages by the road instead of placing on porch. Two weeks ago he left a 3500 dollar solar generator with big letters on the box,reading "Jackaby" printed on the box, right by the road. It is a miracle it did not get stolen. I hurt myself and my 12 year old daughter hurt her back as we struggled to get it in. The supervisor of FedEX in Braselton GA promised they would not do again after I contacted BBB. They did not contact me until I contacted BBB despite repeated calls to customer service and repeated promises they would call. To get me to remove of of BBB they promised the moon and one week later did it again. Worst company in the world for service. Horrible. This time they blocked my steps and I can not go down and no one can come up. Heavy rain is moving in. I am under lift restrictions and getting ready to have surgery for a complication. I would not have ordered anything else if FEdEX had not promised me this was resolved.

I had a shipment due on June 19. I was home all day thanks to San Francisco's shelter in place. NO KNOCK AT ALL. Yet, FedEx said they delivered an important packaged. They did not. I filed a claimed. I did all the work to find who signed for my package allegedly. They will only say "Signature on File". WTF does that mean? WHO is the signature on file? Not me. I didn't sign for it. They then denied my claim and said the "Signature on File" is proof of signing. AWFUL SERVICES yet again.

I was to receive a package on June 16 from Amazon. Fedex claims it was delivered to my back door and provided a picture. Problem the house in the picture is not mine. I live in a double wide trailer and the house in the picture is a brick house with a patio. I contacted the local fedex facility but since my order was not express they wouldn't do anything but gave me their 800 number. There I only got the runaround. When I asked to speak to a customer service representative I was told only the shipper could request a trace since it was shipped by smart post. They are unwilling to help and will not take responsibility for what it blatantly their fault.

Expecting 2 packages. Delivery was supposed to be yesterday. Tracking showed they would be delayed. Supposed to be delivered today. Checked tracking at 7 pm. Said the driver had attempted to deliver at 5:48. Everyone was at home and wife was in the driveway. Dog didn't bark.
Driver lied.

Very bad service I needed my package for my daughter's birthday I paid extra for it to arrive days in advance and even so it did not. It lasted many days in the same state without the package moving. When it was finally the day it was supposed to arrive it was close to my home but it didnt arrive all day. It was about 15 miles from my house and they did not deliver. Then it said that now it has to be delivered the next day before 12 o'clock which is the same thing it said yesterday. Horrible they ruined my daughter's surprise

"They showed no remorse at all as they exploited innocent people like me. After months of difficulty and being unable to make a withdrawal, I finally found S I M O N C H * C O M, and their knowledgeable assistance was truly revolutionary! Their expertise helped me track down the scammers and recover my lost money and profits.

I was supposed to received my package by Monday apt 11 by 3.38pm and status of my package is showing it's been delivered but I haven't received it.
I've checked every corner of my building also asked every neighbor but I haven't found it. FedEx is showing its been delivered. I strongly believe FedEx employee never delivered it and stolen it. That was very important package of mine was stolen by FedEx, I trusted them for safely shipment but rather they disappointed me. I'll never use FedEx again