FedEx

Nothing ever comes on time. Packages will be marked out for delivery for days in a row before actually showing up. I wish that companies would stop using fed ex. I would literally pay extra for UPS or USPS. At least they are reliable

I have deliveries that day they will be delivered then changes to pending obviously it's somewhere but who knows where and my business will come to a stop because it is not 5 days past the original delivery date pay double or triple to not have a shipper use fed ex cause you will never see your package

Every single last package has delayed delivery no matter the level of service you pay for. I will not be using their service or patronizing any business that uses them for shipping. Food item should have been no more than 3 days. Package after a week has not even left original Fed Ex location.

My son has had 2 packages stolen or just not delivered but saying that they were delivered. Plus having a hard time trying to file a claim. I don't understand why you have a bunch of thieves working at your company. People work hard for their money and don't need their packages stolen. Doesn't make any sense to me while you are still in business. Do everyone a favor and go out of business. Take some pointers from UPS they're the best.

Absolutely horrible service and even worse on attempts to resolve a dispute.

After many phone calls to find my package (the people who answer all read from the same script) I finally got to a supervisor who literally said, "The good news is we didn't lose it. We know where it is." I said great why don't call the supervisor at that location and ask him/her to put it on the next truck coming into my community. He replied, "Oh I can't do that. We are much too busy." Seriously?

So a second day package took 10 days to arrive. The stickers on it showed it had arrived in Miami before the storm in Memphis blamed by the service people. They lied when I was told repeatedly the package was delayed by a storm in Memphis.

Fed Ex's dispute resolution department is even worse. There's some elaborate procedure one must go through to set up a claim file and then, in the end, the claim person will tell you to just go away--after paying the full charge.

Very disappointing. Not customer-service friendly. Cost a lot of money to deliver document by 2 day delivery. Took 32 days. FedEx customer service reps cited weather. They claim that it took 30 days to travel between Tennessee and St. Louis. When I checked the weather reports, it should not have taken this long. It sounds more like a lost package. My respect for FedEx has dropped to zero.

No matter how much money you pay or how many emails you get about the delivery package on a specific and payed for date, it will not happen. The package will be delivered, fedEx has now informed me with their garbage customer support representatives, that they deliver whenever they "can" and keep your money while they're at it. They cannot provide one or 2 day service btw to anyone, because of low staff and covid excuses after 2 years and etc, and they all know this very clearly as they stated to me in their recorded calls, but yet charge you money and advertise it online and then keep your money without services being fulfilled on date extra payed for. If you're understaffed and can't do the job payed for, then why charge for the services at all or even offer them as options knowing it will never happen? Bait and switch... criminal activity at it's finest.

A horrible company! It is a mystery to me as to how they stay in business with the choices the consumer has in competition. I will never use them again; I'm telling my friends and their businesses to avoid this service entirely. I paid extra for my package and since April/14 my daughter is waiting for the envelope I sent her and they told me it will take 48 hours to my daughter to receive it and still nothing. Lied about it for a weeks and strung me along with a multitude of different stories from one customer service agent to another, never telling the same tale. Fedex should be ashamed of the quality of service they provide, but they are without ethics, never use them. From France went to Netherlands and back to France

Using FedEx is an effort in futility. My packaged did not show up as their tracking system showed. I have called their customer service 5 times over the last several days and all I get is another lie. Package was supposed to be delivered 4 days ago. Then they tell me a different reason why I haven't received it and another promise for delivery. My promise to them is that my company will never use Fedex again. They are terrible.

Literally has lost thousands of dollars of products in last 2 weeks. A full motor, Stereo items etc. They should have to reimburse the customers for lost packages and hassles, calling every day. They are the worst company I wish non of my suppliers would ever ship from them. They dont care about you or your packages

I payed for my delivery in August and received my items a month later. Now a few months after they are deciding to charge 60 pounds in taxes, which is almost the same cost as of the items themselves. Avoid this company at all costs, it's not worth headache and extra fees.

I have NEVER had a package arrive in this condition. This box looked like it fell off the truck and got ran over and then taped back together. Astonished that the delivery driver would even leave this on our porch. Customer service wasn't helpful either. The only reason I didn't leave a 1 star review is bc we haven't had an issue before.

I tried to call FedEx to tell them my address IS valid and that I've lived here 32 years and paid taxes on said property. The driver leaves an 'excuse' daily saying invalid address. I tried calling to give directions but getting through to an agent is impossible. If my address is not valid, I doubt they will exert themselves any longer and return the package that had walking shoes I needed for a long weekend trip. I went, came home, and the package is still on the truck. Absolutely pathetic! Yet this delivery is better than the time when they threw six pairs of drapes out in the pouring rain at the end of my one-mile gravel road! A true story with pictures to prove it! Yes, I'm mad! How in he** is FedEx still in business? I didn't use their service, the shipper did.

Package containing medical supplies showed delivered. I didn't get it. I was home-nothing came. Contacted FedEx. Kept saying it was delivered. Yep-not to my house. NO HELP. Told me to contact shipper. Two days later, neighbor came back from out of town with my package. Delivered to wrong address. Driver did not verify he was at correct address and dumped package on neighbor's front porch. There for two days. FedEx customer service non-existent. They will not admit they may a mistake. DONE. Advised shipper to use UPS going forward.

My package left Henderson, NV on 08/29/23 and was expected to be delivered to Long Beach, CA on 09/01/23. As of 09/11/23 FedEx said it won't be delivered until 09/27/23. Looking at the tracking it shows it has been within 30 minutes of my location several times. It is supposedly in Chino Hills, CA as of today which is approximately an hour away but can't be delivered until 09/27/23. What the heck is going on? So my products are just riding around in a truck for a month. This is awful. Companies need to look into other options. I never thought anyone could be worse than the Post Office, but they are starting to look good again.

Never thought I would say USPS is better! FedEx used to be the best in the business and it was always worth the extra dollar in the confidence and knowing that your item would arrive on time or even early! Not so anymore. The trucks are dirty and half the time broken down because drivers have to provide their own truck I know because a driver told me. I often see them driving a U-Haul truck. Nothing ever arrives on time it's been a week waiting for something to arrive that should've been here in 48 hours. They don't give good updated information on where packages are in transit. USPS has better. Lesson learned.