Shirl A.

When I placed my order, the ad stated items would be shipped in 2 business days. Almost 2 weeks later tracking showed "clearing customs'. I thought the company was located in NY!
I must have had temporary insanity to pay the outrageous shipping cost for the overpriced tops. I have been trying to create a 'ticket' for return since I first saw the tops. It's impossible! I normally wear size xl or 1x. I ordered a size up only to realize none of the 5 tops would fit a gal unless she wore a medium in 'real clothing'.
I don't have any positive feedback for this company and definitely nothing good to say about the tops I will never be able to wear. Buyers, please pay special attention to the 3-D effect the company adds to patterns. You are in for a lot of disappointment if you think the online image is what you will receive. If you normally wear a size medium, order the largest size available and hope it fits.

I needed a pair of shoes in this package for a mini vacation, so I ordered early. I went on my trip, returned and I still don't have the package! I will not need suede shoes to wear this spring or summer when FedEx finally delivers.
The real problem is FedEx, yet Sierra customer service didn't want to hear it. My package has been on their truck locally for four days and gets returned daily to their hub that's located 10 minutes from my house. A 'kid' supervisor called this morning to ask directions to my address. Proves they have my phone number, yet the driver did not try to reach me when he/she was unable to locate my house. They list reasons for non-delivery as no such address or customer provided wrong address. Yay, maybe I won't have to pay taxes my 33rd year living here.
I have to wonder how Sierra Trading is able to stay in business when so many reviews give them one star rating... just like mine.

I tried to call FedEx to tell them my address IS valid and that I've lived here 32 years and paid taxes on said property. The driver leaves an 'excuse' daily saying invalid address. I tried calling to give directions but getting through to an agent is impossible. If my address is not valid, I doubt they will exert themselves any longer and return the package that had walking shoes I needed for a long weekend trip. I went, came home, and the package is still on the truck. Absolutely pathetic! Yet this delivery is better than the time when they threw six pairs of drapes out in the pouring rain at the end of my one-mile gravel road! A true story with pictures to prove it! Yes, I'm mad! How in he** is FedEx still in business? I didn't use their service, the shipper did.

USPS, read your reviews! Better yet, listen to the consumers you put on hold and tell us it will be a 2-3 hour wait. Bet you ain't never been called names like we give you. Hey, all I want to know is why my package doesn't show any tracking other than the origin PO for 30 days.
There is no one to hold USPS accountable. All guaranteed deliveries are suspended as of March and that means we can't even ask for a refund for your stinking over inflated shipping fees.
I'm going to spend my holiday break trashing USPS on every site I can find.
Rename yourself to The Grinch who stole Christmas!